Nice car wash but the Vaccum card reader charged me twice, I swiped both sides as the first swipe did not respond with adequate feedback that it had acknowledged my swipe causing me to swipe the next... See more
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Location
Switch locationWhitley Road, NE12 9SR Newcastle Upon Tyne, GB
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Always a great experience here. I purchase a block of vouchers in advance which makes the cost very reasonable. Staff always helpful and friendly and service is efficient. Highly recommended!
Company replied
Staff friendly and good attention to detail
Company replied
Carwash was closed
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Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Whitley Road, NE12 9SR, Newcastle Upon Tyne, United Kingdom
4.0
Great
11 reviews
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Reply from IMO Car Wash - Longbenton
Jane Woodhouse,
We appreciate your feedback and are so glad you found our staff friendly and attentive to detail. Thank you for your high rating!
IMO Car Wash
Reply from IMO Car Wash - Longbenton
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Nice car wash but the Vaccum card…
Nice car wash but the Vaccum card reader charged me twice, I swiped both sides as the first swipe did not respond with adequate feedback that it had acknowledged my swipe causing me to swipe the next door machine, not a good machine experience.
March 25, 2026
Reply from IMO Car Wash - Longbenton
Steven Hindmarsh,
Thank you for your feedback. We regret to learn about the double charge at the vacuum. We will investigate the card reader's performance to ensure a better experience in the future.
IMO Car Wash
Swift polite service.
February 24, 2026
Reply from IMO Car Wash - Longbenton
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Super convenient with the app and great…
Super convenient with the app and great friendly member of staff
January 17, 2026
Reply from IMO Car Wash - Longbenton
Derek page,
We're happy to hear that you found our app convenient and that our staff was friendly. Thanks for your positive feedback; we appreciate it!
IMO Car Wash
Reply from IMO Car Wash - Longbenton
Thank you very much for your positive feedback. We truly appreciate your trust and are glad you’re satisfied.
Carwash was closed
December 30, 2025
Reply from IMO Car Wash - Longbenton
Please can you get in touch with us directly on the following email so we can gather more details?
Customer-Services@imo-carwash.co.uk
Brilliant experience here.
Always a great experience here. I purchase a block of vouchers in advance which makes the cost very reasonable. Staff always helpful and friendly and service is efficient.
Highly recommended!
October 27, 2025
Reply from IMO Car Wash - Longbenton
Elizabeth Guest,
We're happy to hear that your experiences with us are great! It's wonderful you find our team helpful and our service efficient. Thank you for your recommendation!
IMO Car Wash
Quick and easy
Quick and easy, always gives my car a good wash and the staff are always helpful and polite.
October 11, 2025
Reply from IMO Car Wash - Longbenton
Malcolm Johnson,
We're happy to hear that you find our service quick and easy, and that our team is helpful. Thank you for your positive feedback!
IMO Car Wash
Reply from IMO Car Wash - Longbenton
.kevin RENDLES ,
We're glad you had a positive experience with our team and service. Thank you for your feedback!
IMO Car Wash
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