Good service at the station, good pre-cleaning done by the service crew, free vaccum facilities, I use that station for years already
Company replied
Location
Switch locationRheinallee 120, 55120 Mainz, DE
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The wash was ok, there were a few things still on the car that we assumed would go away. The personal was very unfriendly, when we didn’t understand what to do right away.
Company replied
Unfriendly staff. Car wash itself was okay. The manual prewash was only done on the front of the car not the back so in the end my car was somewhat clean. Wheels still covered in black dust. Paid 14,5... See more
Top service
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Rheinallee 120, 55120, Mainz, Germany
3.9
Great
28 reviews
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Unfriendly personal
The wash was ok, there were a few things still on the car that we assumed would go away.
The personal was very unfriendly, when we didn’t understand what to do right away.
May 4, 2026
Reply from IMO Car Wash - Mainz
Hanna Jakob,
We appreciate your feedback. We regret the wash missed spots and that our team member was unfriendly when you needed assistance. We will address this internally.
IMO Car Wash
Unfriendly staff, car not clean.
Unfriendly staff. Car wash itself was okay. The manual prewash was only done on the front of the car not the back so in the end my car was somewhat clean. Wheels still covered in black dust. Paid 14,50€ to make sure I get a clean car but guess what. Very disappointing experience.
April 30, 2026
Top service
April 29, 2026
Reply from IMO Car Wash - Mainz
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Nice Service but not all insects and…
Nice Service but not all insects and street dirts are cleaned up
April 4, 2026
Reply from IMO Car Wash - Mainz
Kunde,
We appreciate your feedback. We'll address the areas needing improvement, such as insect and dirt removal, to enhance our service.
IMO Car Wash
Reply from IMO Car Wash - Mainz
Hello and thank you for your 5-star rating. We are very happy about that. If you have any comments or questions, please feel free to contact us at info@imowash.de. 💬
See you soon and best regards,
Your IMO Car Wash Customer Service 🌟
Reply from IMO Car Wash - Mainz
Hello,
Thank you very much for your positive feedback! 😊
We are delighted that you are so satisfied with our service and quality. If you have any comments or questions, please feel free to contact us at info@imowash.de. 💬
We look forward to seeing you again soon! 🚗✨
Best regards,
Your IMO Car Wash Customer Service 🌟
Good service at the station
Good service at the station, good pre-cleaning done by the service crew, free vaccum facilities, I use that station for years already
December 16, 2025
Reply from IMO Car Wash - Mainz
Helge HEINEMANN,
We're happy to hear that you consistently have a good experience at our station! We appreciate your long-term patronage and are glad you find our services helpful. Thanks for your feedback!
IMO Car Wash
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