IMO Car Wash - Mainz Reviews 28

TrustScore 4 out of 5

3.9

Rheinallee 120, 55120 Mainz, DE


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Rated 5 out of 5 stars

Good service at the station, good pre-cleaning done by the service crew, free vaccum facilities, I use that station for years already

Company replied

Rated 3 out of 5 stars

The wash was ok, there were a few things still on the car that we assumed would go away. The personal was very unfriendly, when we didn’t understand what to do right away.

Company replied

Rated 1 out of 5 stars

Unfriendly staff. Car wash itself was okay. The manual prewash was only done on the front of the car not the back so in the end my car was somewhat clean. Wheels still covered in black dust. Paid 14,5... See more


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • Rheinallee 120, 55120, Mainz, Germany

3.9

Great

TrustScore 4 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

Unfriendly personal

The wash was ok, there were a few things still on the car that we assumed would go away.
The personal was very unfriendly, when we didn’t understand what to do right away.

May 4, 2026
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Reply from IMO Car Wash - Mainz

Hanna Jakob,

We appreciate your feedback. We regret the wash missed spots and that our team member was unfriendly when you needed assistance. We will address this internally.

IMO Car Wash

Rated 1 out of 5 stars

Unfriendly staff, car not clean.

Unfriendly staff. Car wash itself was okay. The manual prewash was only done on the front of the car not the back so in the end my car was somewhat clean. Wheels still covered in black dust. Paid 14,50€ to make sure I get a clean car but guess what. Very disappointing experience.

April 30, 2026
Rated 5 out of 5 stars

Top service

April 29, 2026
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Reply from IMO Car Wash - Mainz

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 4 out of 5 stars

Nice Service but not all insects and…

Nice Service but not all insects and street dirts are cleaned up

April 4, 2026
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Reply from IMO Car Wash - Mainz

Kunde,

We appreciate your feedback. We'll address the areas needing improvement, such as insect and dirt removal, to enhance our service.

IMO Car Wash

Rated 5 out of 5 stars

Friendly and fast service

Friendly and fast service. Innovative payment system.

February 7, 2026
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Reply from IMO Car Wash - Mainz

Hello and thank you for your 5-star rating. We are very happy about that. If you have any comments or questions, please feel free to contact us at info@imowash.de. 💬
See you soon and best regards,
Your IMO Car Wash Customer Service 🌟

Rated 5 out of 5 stars

Super clean!

Super clean!

January 27, 2026
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Reply from IMO Car Wash - Mainz

Hello,
Thank you very much for your positive feedback! 😊
We are delighted that you are so satisfied with our service and quality. If you have any comments or questions, please feel free to contact us at info@imowash.de. 💬
We look forward to seeing you again soon! 🚗✨
Best regards,
Your IMO Car Wash Customer Service 🌟

Rated 5 out of 5 stars

Good service at the station

Good service at the station, good pre-cleaning done by the service crew, free vaccum facilities, I use that station for years already

December 16, 2025
IMO Car Wash - Mainz logo

Reply from IMO Car Wash - Mainz

Helge HEINEMANN,

We're happy to hear that you consistently have a good experience at our station! We appreciate your long-term patronage and are glad you find our services helpful. Thanks for your feedback!

IMO Car Wash

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