I did not like the result of the car wash! I already called the location manager and complained yesterday. There were water spots all over the car, and especially the windows were still dirty. Eith... See more
Company replied
Location
Switch locationStuttgarter Str. 25, 73614 Schorndorf, DE
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The supervisor was arrogant. He was not polite. Absolutely impolite. It was my first time to wash my car but this is now last time. While going to wash He was instructing improper and when I could'... See more
Company replied
Barefaced unfriendly staff, no clear instructions how use it. Never again.
The car was not washed, but the dirt was only smeared, especially on the back of the car
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Stuttgarter Str. 25, 73614, Schorndorf, Germany
2.6
Poor
28 reviews
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Barefaced unfriendly staff
Barefaced unfriendly staff, no clear instructions how use it. Never again.
May 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I did not like the result of the car…
I did not like the result of the car wash!
I already called the location manager and complained yesterday.
There were water spots all over the car,
and especially the windows were still dirty. Either the foam wasn’t washed off properly, or the drying didn’t work properly. The drying cloths were dirty also.
May 8, 2026
Reply from IMO Car Wash - Schorndorf
Iris P.,
Thank you for your feedback. We regret to hear that the car wash results were not satisfactory, with water spots and unclean windows. We'll address the foam, drying process, and cloths. Please email info@imowash.de with details for review.
IMO Car Wash
The supervisor was arrogant
The supervisor was arrogant. He was not polite. Absolutely impolite. It was my first time to wash my car but this is now last time.
While going to wash He was instructing improper and when I could't do that he was saying It was not my fault you have to do it yourself. At that time he could not help me.
Absolutely worst experience.
April 17, 2026
Reply from IMO Car Wash - Schorndorf
Ajay,
We regret your experience and the impolite service you received. We'll address the supervisor's behavior and review our customer service protocols. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
The car was not washed
The car was not washed, but the dirt was only smeared, especially on the back of the car
March 27, 2026
Only the half off my backdoor was…
Only the half off my backdoor was clean. Left side was good, right side was still dirty. I recognized it at home.
December 13, 2025
Reply from IMO Car Wash - Schorndorf
We are sorry to hear about your recent experience. Please contact us directly at the following email address so that we can gather more information.
info@imowash.de IMO Car Wash
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