Usually a great car wash, but this time, the attendant was almost non-communicative, and it was hard to follow his instructions. Then the machine broke as we entered it, and he reluctantly and pa... See more
Company replied
Location
Switch locationSt Michael Street, SY1 2ES Shrewsbury, GB
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I have to park my car in a car park under trees so you can imagine what it looks like after the birds have finished....staff always go above and beyond to get the car as clean as possible. Thank you t... See more
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A pleasant experience from the outset, a warm greeting, an in depth explanation of the available washes and a thorough pre-wash before entering the conveyor. The attendant made sure the car was in neu... See more
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Quick and easy. Was a first time user this weekend. Attendant was very helpful. The brushes did a good job but I’ve spotted there are a couple of areas that are still dirty around the wing mirrors and... See more
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Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
St Michael Street, SY1 2ES, Shrewsbury, United Kingdom
3.8
Great
29 reviews
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I always use this car wash its great…
I always use this car wash its great using the app to buy one and it gets scanned and youre right in! The guys always pre spray and jet wash the car. They remove bird poo with ease!
May 7, 2026
Reply from IMO Car Wash - Shrewsbury
Jennifer Joys,
We're happy to hear that you find our car wash great and appreciate the convenience of using our app. It's wonderful that our team's pre-wash service meets your expectations!
IMO Car Wash
Reply from IMO Car Wash - Shrewsbury
Philip,
We appreciate your review and are glad you found our service to be easy, thorough, and of high quality. Thanks for the feedback!
IMO Car Wash
The man at the car wash was very good
The man at the car wash was very good, always welcoming and does a very good job
May 5, 2026
Reply from IMO Car Wash - Shrewsbury
MRS JANE BRADDICK,
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service you received at our car wash.
IMO Car Wash
Reply from IMO Car Wash - Shrewsbury
Craig Foster,
We appreciate you taking the time to leave us a review; we are so happy you were pleased with our car wash services!
IMO Car Wash
Usually a great car wash
Usually a great car wash, but this time, the attendant was almost non-communicative, and it was hard to follow his instructions.
Then the machine broke as we entered it, and he reluctantly and partially jetwashed the car instead, and half-waved us on as if we were just an annoyance.
I feel for the guy as he was clearly having a bad day, but it was not a good experience.
April 30, 2026
Reply from IMO Car Wash - Shrewsbury
Paul McGillivray,
We appreciate your feedback. We regret the attendant's lack of communication and the machine malfunction. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Reply from IMO Car Wash - Shrewsbury
Carrie,
We are really pleased to hear that you had a great experience with our service. Thank you for sharing your positive feedback with us.
IMO Car Wash
A pleasant experience from the outset
A pleasant experience from the outset, a warm greeting, an in depth explanation of the available washes and a thorough pre-wash before entering the conveyor. The attendant made sure the car was in neutral and that the handbrake was off.
April 22, 2026
Unprompted review
Reply from IMO Car Wash - Shrewsbury
John,
We're happy to hear you had such a great experience! It's wonderful that you appreciated the greeting, wash explanations, and thorough pre-wash. Thank you for your positive feedback regarding our attendant's attentiveness.
IMO Car Wash
Fab Work
I have to park my car in a car park under trees so you can imagine what it looks like after the birds have finished....staff always go above and beyond to get the car as clean as possible. Thank you to all at IOM Shrewsbury
April 22, 2026
Unprompted review
Reply from IMO Car Wash - Shrewsbury
Sharron Ridler,
We appreciate your kind words! We're happy to hear that our team consistently exceeds expectations in keeping your car clean, despite the challenges of parking under trees. Thank you for your positive feedback.
IMO Car Wash
Service and app really good
Service and app really good just a bit pricey imo but I would use again
April 6, 2026
Reply from IMO Car Wash - Shrewsbury
Dave Hammond,
We appreciate your feedback and are glad you found our service and app good. We'll consider your comments about the pricing for the future.
IMO Car Wash
Quick and easy
Quick and easy. Was a first time user this weekend. Attendant was very helpful. The brushes did a good job but I’ve spotted there are a couple of areas that are still dirty around the wing mirrors and on the windscreen is quite smudged but overall pleased with the wash and the price.
April 5, 2026
Reply from IMO Car Wash - Shrewsbury
Penny,
We appreciate your feedback and are glad the attendant was helpful! We'll review the wash process regarding the areas you mentioned. Thanks for choosing us for your first wash!
IMO Car Wash
Reply from IMO Car Wash - Shrewsbury
Elaine,
We're happy to hear that our team member was helpful! We appreciate your positive feedback and are glad you had a good experience.
IMO Car Wash
The new operative was reluctant to fold…
The new operative was reluctant to fold in my mirrors. I previously incurred £250 worth of damage to one of my mirrors on my previous Volkswagen Golf 1.6TDCI Estate, when the mirrors were not folded in.
He did not pre wash the exterior of the car as thoroughly as the regular operative.
March 31, 2026
Reply from IMO Car Wash - Shrewsbury
Charles Gee,
We appreciate you bringing these concerns to our attention. We're sorry that the service did not meet your expectations regarding the mirrors and pre-wash. We will review this feedback to improve our service.
IMO Car Wash
Car wash was great - operator was rude!
Car wash was great, however the operator was extremely rude.
He shouted at me to put my car in neutral - I was in the process of and needed to press the break to change gear. He then proceeded to bad mouth me to the car behind
March 21, 2026
Reply from IMO Car Wash - Shrewsbury
Please contact us directly via email at Customer-Services@imo-carwash.co.uk, so we can investigate this further.
Bird poo not removed from car bonnet
March 19, 2026
Reply from IMO Car Wash - Shrewsbury
Bernie Bentick,
We regret the bird poo wasn't removed. We'll address this to improve our service and appreciate your feedback.
IMO Car Wash
Afternoon,
Afternoon,
I used the CeramicXTR £21.00 - My car is clean, except for the windscreens, machine does not dry them and they end still a bit dirty/murky. I would think for £21.00 a better job on the windows?
Thanks,
Les
March 11, 2026
Reply from IMO Car Wash - Shrewsbury
leslie anderson,
We appreciate your feedback. We're sorry the CeramicXTR didn't fully clean your windshield. We'll investigate why the product underperformed on windows to improve our product's effectiveness. Thank you for bringing this to our attention.
IMO Car Wash
The service wasn't great
The service wasn't great, the staff were rude and no clear instructions on what to do.
March 5, 2026
Reply from IMO Car Wash - Shrewsbury
MRS KAREN JONES,
Thanks for your review. We're sorry the service wasn't satisfactory and the staff seemed impolite. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Gentleman was excellent
Gentleman was excellent, friendly, competent and helpful
Car clean excellent
March 4, 2026
Reply from IMO Car Wash - Shrewsbury
Teresa,
We appreciate your wonderful feedback! It's great to know you had a positive experience with our friendly and competent team. We're glad your car is clean.
IMO Car Wash
Reply from IMO Car Wash - Shrewsbury
Michael R,
We're glad you found our attendant's service pleasant and helpful. Thank you for your positive feedback; we appreciate it.
IMO Car Wash
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