Good quality car wash every time in a clean environment. Loyalty washes available, free Ultra HD after 6 washes.
Location
Switch locationChichester Road, NE33 4HN South Shields, GB
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I paid £19 for the ceramic finish. Im happy with how the body work looks. However I am disappointed with the wheels. All four black alloys look dirty and tyres dont look dressed. My main objective... See more
Company replied
After the car wash my car was still dirty with loadsof dust and water spots all over it. You could see the marks from the final chamois clean where the dirt had dried on. I paid £12 for this. I took i... See more
Company replied
Friendly staff. Quick and easy process. Recommended.
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Chichester Road, NE33 4HN, South Shields, United Kingdom
3.6
Average
8 reviews
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Good quality car wash
Good quality car wash every time in a clean environment. Loyalty washes available, free Ultra HD after 6 washes.
May 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from IMO Car Wash - South Shields
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Reply from IMO Car Wash - South Shields
S F,
We appreciate you sharing your experience! We're so glad the booking was easy and that our team was welcoming, professional, and helpful.
IMO Car Wash
My car is still covered in bird poo and…
My car is still covered in bird poo and black marks even after the £9.50 wash
March 12, 2026
Reply from IMO Car Wash - South Shields
VC Saver,
We appreciate your feedback and time. We're sorry the wash did not meet expectations, Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
After the car wash my car was still filthy
After the car wash my car was still dirty with loadsof dust and water spots all over it. You could see the marks from the final chamois clean where the dirt had dried on. I paid £12 for this. I took it back and the operator was very rude and said I must have been through a 'dust storm' after the car wash! It had been sunny and no rain. I feel he should have offered to put the car through again. Very disappointed with both the quality of the wash and the attitude of the operator. Would not use again
March 10, 2026
Reply from IMO Car Wash - South Shields
J H,
We appreciate you taking the time to share your experience. We're sorry the car wash left your vehicle dusty with water spots and that you were met with an impolite response. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
A little underwhelmed
I paid £19 for the ceramic finish. Im happy with how the body work looks.
However I am disappointed with the wheels. All four black alloys look dirty and tyres dont look dressed.
My main objective was the chassis, to remove salt. I hope it was done.
I never seen the attendant treat my near side wheels, or of the car ahead of me.
I will proberly use again, just to get the underside cleaned.
February 18, 2026
Unprompted review
Reply from IMO Car Wash - South Shields
John Rumney,
We appreciate your feedback and are glad you're pleased with the bodywork. We're sorry the wheel appearance didn't meet expectations and for any missed attention to the wheels. We'll review our processes to ensure thoroughness, especially regarding chassis cleaning. We value your custom.
IMO Car Wash
Reply from IMO Car Wash - South Shields
James S,
We appreciate you sharing your positive experience! We're so glad our staff was friendly and the process was quick and easy for you.
IMO Car Wash
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