IMO Car Wash - Warwick (Tesco) Reviews 40

TrustScore 4 out of 5

3.8

Emscote Road, CV34 5QJ Warwick, GB


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Rated 1 out of 5 stars

drying strips stuck in one spot on windscreen car was not going forward. when finally car started going forward it took that long that strips stopped moving, car was not wiped. Nobody noticed and fixe... See more

Rated 5 out of 5 stars

Friendly, helpful staff and my daughter remarked on how clean the car looked afterwards - we will definitely be back 👍☺️

Company replied

Rated 3 out of 5 stars

No customer engagement at all. Great clean if paying for the most expensive wash but the drying isn’t great.

Company replied

Rated 5 out of 5 stars

Having used IMO Car Wash services for some time, I can confidently say they consistently deliver excellent results. The staff is always friendly and efficient, ensuring a seamless experience from star... See more

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • Emscote Road, CV34 5QJ, Warwick, United Kingdom

3.8

Great

TrustScore 4 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Great service. Value for money.

Greats service, very quick ad good price.

May 14, 2026
IMO Car Wash - Warwick (Tesco) logo

Reply from IMO Car Wash - Warwick (Tesco)

Consumer 1,

We are so pleased you enjoyed our quick service and good prices. Thank you for your feedback!

IMO Car Wash

Rated 2 out of 5 stars

White spot marks left all over the car…

White spot marks left all over the car and it cost £14 what a rip off!

May 12, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

jasmine n,

We are sorry your car had white spot marks. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 1 out of 5 stars

Poor quality wash

Poor quality wash, unfriendly staff

May 11, 2026
IMO Car Wash - Warwick (Tesco) logo

Reply from IMO Car Wash - Warwick (Tesco)

customer,

We appreciate your feedback and regret that the wash quality was poor and the staff unfriendly. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash

Rated 1 out of 5 stars

drying strips stuck in one spot on…

drying strips stuck in one spot on windscreen car was not going forward. when finally car started going forward it took that long that strips stopped moving, car was not wiped. Nobody noticed and fixed this. Quite dissapointing

May 2, 2026
Rated 5 out of 5 stars

It’s easy to select chosen car wash

It’s easy to select chosen individual car wash or a car wash bundle.

May 1, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

Mrs Melanie Gaughan,

We appreciate you sharing your experience! We're so glad to hear that it's easy to select your preferred car wash option.

IMO Car Wash

Rated 3 out of 5 stars

No customer engagement at all

No customer engagement at all. Great clean if paying for the most expensive wash but the drying isn’t great.

April 30, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

Tim Pritchard,

We appreciate your feedback. We'll look into improving customer engagement and drying performance, especially for the top wash package.

IMO Car Wash

Rated 5 out of 5 stars

Friendly, helpful staff and super clean car ☺️

Friendly, helpful staff and my daughter remarked on how clean the car looked afterwards - we will definitely be back 👍☺️

April 28, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

Victoria P,

We're delighted to hear about your great experience! It's wonderful that our staff was helpful and your daughter loved the clean car. We appreciate your feedback and look forward to seeing you again!

IMO Car Wash

Rated 1 out of 5 stars

Not cleaned up

Not cleaned up
Full of dirty water marks over the body even I requested for diamond wax

April 21, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

Santhosh Kattappana,

We regret that the cleaning did not meet expectations after your diamond wax request. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 3 out of 5 stars

The people working there were great but…

The people working there were great but the car after had lots of watermarks on it.

April 7, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

customer,

We appreciate your feedback and are glad you found our team great. We regret the watermarks and will review our drying process.

IMO Car Wash

Rated 5 out of 5 stars

Always great service

Always great service! Fabulous and thorough clean, every time.

April 7, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

Richie,

We appreciate you taking the time to share your experience. We're so glad to hear you consistently receive fabulous, thorough cleaning services!

IMO Car Wash

Rated 5 out of 5 stars

Staff at the car wash are well…

Staff at the car wash are well organised and very efficient
Great value in the Triple Wash

March 23, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

customer,

We appreciate you sharing your experience! We're happy to hear that you found our staff well-organized and efficient and that you consider the Triple Wash great value.

IMO Car Wash

Rated 5 out of 5 stars

Great service always friendly

Great service always friendly, great clean many thanks

March 17, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

JustAnswer Customer,

We appreciate your feedback! We're so glad you consistently receive friendly service and a great clean. Our team aims for this experience.

IMO Car Wash

Rated 5 out of 5 stars

Fantastic

Fantastic. Quick, efficient & sparkling clean. Looks like new again. Rain guard is a must for me.

March 14, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

Rebecca,

We're happy to hear that you found our service quick, efficient, and thorough! It's great to know the rain guard meets your needs. Thank you for your positive feedback.

IMO Car Wash

Rated 4 out of 5 stars

Good service and pre-wash from the team…

Good service and pre-wash from the team and effective wash. Would need a better drying process to gain 5-stars.

March 11, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

James Scott,

We appreciate your feedback and are glad you were satisfied with our service and wash quality. We'll explore improvements to our drying process. Thanks for your input!

IMO Car Wash

Rated 5 out of 5 stars

Great service

Great service as always

March 8, 2026
IMO Car Wash - Warwick (Tesco) logo

Reply from IMO Car Wash - Warwick (Tesco)

Mr.Jarvis,

We appreciate you sharing your positive experience; your feedback is greatly valued. Thank you for your continued support.

IMO Car Wash

Rated 3 out of 5 stars

Not the best experience

I have had the triple foam wash before and that was really good , so I chose the top £20 program this time, expecting a 5 star wash. You were very busy , so I used the quick pay option The pre- treatment was a bit half hearted and before I knew it I was being told to remove the handbrake and put it in neutral. It was a new car and I have an automatic handbrake, I obviously hadn’t because the man who guided me in started pointing and getting frustrated and annoyed I started to panic and couldn’t work out how to turn it off. I felt so humiliated and he said something in another language to the other staff, all while having a cigarette which he lit infront of me .,, not the smell I really wanted wafting through my air vents.
When the cycle finished I couldn’t wait to get out . Once I drove out I parked up and looked at the results …. There was the remains of large bird poo in the centre of the bonnet and also large scratches on the passenger side window. All of the door handles had dirt behind each handle which I had to clean off
I could have gone back and complained , but having to face the same man again made me too anxious and I just wanted to go home. Will I go again ? Possibly not, I had my 5 yr old granddaughter with me and she loves going through , so maybe I will look for another one and have a better experience . I also couldn’t see any difference in the results of the programs , if anything the triple foam one was less traumatic ( different staff and more friendly ) and just as good , and there was no bird poo left or scratches.

March 2, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

Jayne Lilley,

We appreciate your feedback and are sorry your experience wasn't ideal. We regret the pre-treatment, the operative's behavior, and the wash quality. We'll address the issues you raised to improve our service and prevent similar situations. We value your patronage.

IMO Car Wash

Rated 5 out of 5 stars

This car wash is always busy and gives…

This car wash is always busy and gives the car a good wash. They offer a interior valet which they also do a great job

February 28, 2026
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Reply from IMO Car Wash - Warwick (Tesco)

Mr. Michael Copson,

We're delighted to hear that our car wash provides a great service, even when busy! It's great to know you appreciate the interior valet service. Thank you!

IMO Car Wash

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