Sensible prices and the occasional discount. Would be good to have the operators do a bit more of a pre clean and get stubborn bird poo etc off if possible before the machine.
Location
Switch locationEaston Lane, SO23 7RS Winchester, GB
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First time of a bad clean from this car wash that I usually use monthly. Windscreen wasn’t brushed on arrival so bird poo and fly splat wasn’t cleaned from windscreen. At the end the windscreen looked... See more
Company replied
My car gets a thorough wash almost every week at this place. The friendly and efficient staff do a fantastic job cleaning both inside and out.
Company replied
Friendly and very efficient staff. I always have a Triple wax and my car looks good afterwards. Unfortunately, on this occasion my alloys were still pretty grubby....but still worth ⭐⭐⭐⭐
Company replied
Company details
Written by the company
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Contact info
Easton Lane, SO23 7RS, Winchester, United Kingdom
4.3
Excellent
41 reviews
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Very good job the team are great keep…
Very good job the team are great keep up the good work
May 22, 2026
Unprompted review
Sensible prices and the occasional…
Sensible prices and the occasional discount. Would be good to have the operators do a bit more of a pre clean and get stubborn bird poo etc off if possible before the machine.
May 20, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Imo car wash very good boys are clear…
Imo car wash very good boys are clear my car very well thanks
May 18, 2026
Unprompted review
Reply from IMO Car Wash - Winchester (Tesco)
Mohibur Rahman,
We appreciate your positive feedback! We're glad our team cleaned your car very well.
IMO Car Wash
Good and friendly place
My car gets a thorough wash almost every week at this place. The friendly and efficient staff do a fantastic job cleaning both inside and out.
May 9, 2026
Unprompted review
Reply from IMO Car Wash - Winchester (Tesco)
Hey,
Thank you so much for your review! 😊
We’re so glad you had a great experience and that our products and service met your expectations. See you next time—we look forward to seeing you! 🚗✨
Best regards,
Your IMO Car Wash Customer Service Team 🌟
First time of a bad clean from this car…
First time of a bad clean from this car wash that I usually use monthly. Windscreen wasn’t brushed on arrival so bird poo and fly splat wasn’t cleaned from windscreen. At the end the windscreen looked dirtier than it started. No turn point to go back to start other than to go all the way back around but was queuing traffic at roundabout for A34 junction so left
May 10, 2026
Reply from IMO Car Wash - Winchester (Tesco)
Candice Hall,
We appreciate you bringing this to our attention. We regret that the wash quality was not up to our usual standards, especially the windscreen cleaning. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Staff are friendly and helpful
Staff are friendly and helpful. Tidy & well maintained operation. Reasonable result for price.
April 29, 2026
Reply from IMO Car Wash - Winchester (Tesco)
Adam Szynalski,
We're happy to hear that you found our staff friendly and helpful, and that you were satisfied with the value for the price. We appreciate your positive feedback!
IMO Car Wash
Reply from IMO Car Wash - Winchester (Tesco)
Kim Johnson,
We appreciate your review and are so glad you think we are the best car wash around and that our service is quick and efficient!
IMO Car Wash
Highly Recommend
Fast Friendly Efficient service... Highly recommend... Will use again
April 25, 2026
Reply from IMO Car Wash - Winchester (Tesco)
DiveCo Marine Ltd,
We appreciate your recommendation and are so glad to hear you received fast, friendly, and efficient service. We look forward to seeing you again!
IMO Car Wash
Excellent valet from Bailey and…
Excellent valet from Bailey and delivered with such a helpful and pleasant manner.
April 26, 2026
Unprompted review
Reply from IMO Car Wash - Winchester (Tesco)
very satisfied customer,
We appreciate your positive feedback! We're happy you received an excellent valet and that it was delivered in such a helpful and pleasant manner.
IMO Car Wash
Very quick service polite attendant I’d…
Very quick service polite attendant I’d prepaid so smooth job
April 20, 2026
Reply from IMO Car Wash - Winchester (Tesco)
Diana Arnold,
We appreciate you sharing your experience! We're so glad your visit was quick and smooth because of the polite attendant and prepayment.
IMO Car Wash
Reply from IMO Car Wash - Winchester (Tesco)
Sandra Holroyd,
We're happy to hear that our team member was helpful and provided great service by removing the aerial. Thank you for your positive feedback!
IMO Car Wash
Reply from IMO Car Wash - Winchester (Tesco)
Alistair G,
We're happy to hear that you were able to pay online quickly while in line for your wash. Thanks for your feedback!
IMO Car Wash
So clean and was commented on by work…
So clean and was commented on by work colleagues!
March 17, 2026
Reply from IMO Car Wash - Winchester (Tesco)
Jennifer Bath,
We're delighted your clean car made such a positive impression on your colleagues! Thank you for sharing this great feedback with us.
IMO Car Wash
Reply from IMO Car Wash - Winchester (Tesco)
Andy Pearce,
We appreciate your feedback. We're glad your car was effectively cleaned, and we'll look into the queue times.
IMO Car Wash
Reply from IMO Car Wash - Winchester (Tesco)
Ollie Dare,
We appreciate you sharing your experience; we are so glad to hear that our service was quick, easy, and reliable for you.
IMO Car Wash
Easily the best car wash in town
February 12, 2026
Reply from IMO Car Wash - Winchester (Tesco)
Andrew,
We're happy to hear that you consider us the best car wash in town! Thank you for sharing your positive experience with our services.
IMO Car Wash
Reply from IMO Car Wash - Winchester (Tesco)
Michael Rowe,
We regret that the wheel cleaning was not satisfactory. We'll review our processes to improve. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
POOR CUSTOMER SERVICE
POOR CUSTOMER SERVICE - I visited IMO Car Wash Winchester on Saturday 17th and purchased a Ceramic XTR wash via the app. Unfortunately, the machine only delivered Ultra HD, and because it was at the end of the wash we noticed the machine said Ultra HD. It was so busy we didn't want to trouble the workers there. Instead, we immediately contacted IMO through the app, but received no response. This isn’t the first time we've had issues — on a previous occasion, the app code didn’t work, and we ended up paying twice for a Ceramic XTR. Again, we reached out via the app with no reply.
While the car wash itself is efficient and works well, the customer service is extremely disappointing, and this repeated lack of response has cost me around £25.
Because of this, I’m giving two stars. IMO really needs to address their app communication and ensure customers aren’t left out of pocket!!
I have tried contacting customer services and they say there is nothing you can do. THANKS then
January 17, 2026
Unprompted review
Reply from IMO Car Wash - Winchester (Tesco)
RLB,
We appreciate you bringing this to our attention. We're sorry to hear that you experienced issues with our car wash and app. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Very bad experience with the staff
Very bad experience with the staff, they were rude very rude.
Very disappointed- bad experience and bad day for me.
January 21, 2026
Reply from IMO Car Wash - Winchester (Tesco)
Yogendra Limbu,
We're very sorry to hear about the negative experience you had with our staff. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
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