IMO Car Wash - Worksop Reviews 23

TrustScore 4 out of 5

3.9

4 Turner Road, S81 7AE Worksop, GB


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Rated 5 out of 5 stars

easy to use the app and pre pay and straight forward through the washer, the brushes are a bit harsh and sometimes knock the wing mirrors off position but thats a minor detail

Company replied

Rated 5 out of 5 stars

I had a fantastic experience at IMO Car Wash today. I believe that there are things to say about them, The service was quick, professional, and my car came out looking spotless. A special thanks to A... See more

Company replied

Rated 1 out of 5 stars

The operatives overcharge customers and do not understand english. We paid extra for the "Triple Foam Wash" at Worksop on the 19/01/2025, and they only gave us the cheap plain water "Eco Wash!"... See more

Rated 5 out of 5 stars

I have seen so many bad reviews on here and I’m sure they are justified but I also believe to give where credit due. I purchased a 6 block of washes and used one straight away but then for one reason... See more


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • 4 Turner Road, S81 7AE, Worksop, United Kingdom

3.9

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

easy to use the app and pre pay and…

easy to use the app and pre pay and straight forward through the washer, the brushes are a bit harsh and sometimes knock the wing mirrors off position but thats a minor detail

May 7, 2026
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

elaine,

We're happy to hear that the app and wash process were easy to use. We appreciate your feedback regarding the brushes and will review their impact on wing mirrors. Thank you!

IMO Car Wash

Rated 5 out of 5 stars

Efficient value for money

Efficient value for money

April 17, 2026
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Janet Adams,

We're happy to hear that you found our service efficient and valuable. Thank you for your positive feedback!

IMO Car Wash

Rated 5 out of 5 stars

Very good service from attendant

Very good service from attendant

April 19, 2026
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

K Cader,

We appreciate you sharing your experience! We're so happy to hear that you found our attendant's service very good during your visit with us.

IMO Car Wash

Rated 3 out of 5 stars

Operator not bothered, carwash on its last legs

Operator not bothered. Seemed put out when I showed him a prepayment qr code. Worst thing is the end dryer and the curtain of drying cloths at the end were both missing. Car wash Machine looks like it's on its last legs. Will go elsewhere next time.

April 7, 2026
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Christopher Wilson,

We regret to hear that the service and the car wash experience were unsatisfactory due to the operator's demeanor and missing dryer components. We appreciate your feedback and will investigate these issues.

IMO Car Wash

Rated 5 out of 5 stars

Always have a great service when I…

Always have a great service when I attend the car wash in Worksop. The attendant is helpful on my car gets really clean.

March 26, 2026
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

D Price,

We're happy to hear that you consistently have a great experience at our Worksop location. It's wonderful to know that our attendant is helpful and your car gets really clean.

IMO Car Wash

Rated 5 out of 5 stars

Exelance experience and amazing service

Exelance experience and amazing service

March 14, 2026
Unprompted review
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Robbie Eyre,

We appreciate your feedback and are so glad you found our service amazing and your experience excellent! Thank you for sharing.

IMO Car Wash

Rated 5 out of 5 stars

Very good place to go a quick and nice…

Very good place to go a quick and nice service, abdulah is working there he is very helpful and friendly. A %100 recommended.

March 10, 2026
Unprompted review
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Robin Mustafa,

We appreciate your positive feedback! We're so happy you were pleased with our quick and helpful service. Thanks for taking the time to share your experience.

IMO Car Wash

Rated 1 out of 5 stars

Very Poor Customer Service

For the 1st time today. I visited IMO Worksop off Turner Road after several marketing pop ups. I bought a-6-wash bundle thinking it would worth it.
Unfortunately it was one of my worst experiences. Very poor customer service from the attendant, lack simple morals and courtesy especially for a first time customer. I wonder how could an organisation invest in such a great business and employed ill-trained personnel and rude fellow to oversee it.
I initially had a very high hope and expectation but I can tell from this hand wash could do a better job. I left there so disappointed. My car still had foams of soap on it after and boot/tailgate area not touched.
I called his attention to it and he just reluctantly & shabbily wiped it off. No wonder there are more customers at the other competitor just beside them.
I touched my car and the alloy wheel and there's still lot dirts.
I paid £63 for a 6 wash bundle. I should have just tried them first with a single wash. I will definitely find a way to unbundle.

March 13, 2026
Unprompted review
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Davies Oladele Olaniyi,

We regret that your first visit and the service you received did not meet your expectations. We aim for quality and courtesy for every customer.

Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

Thank you for your feedback. We will address this.

IMO Car Wash

Rated 5 out of 5 stars

I had a fantastic experience at IMO Car…

I had a fantastic experience at IMO Car Wash today. I believe that there are things to say about them, The service was quick, professional, and my car came out looking spotless. A special thanks to Abdullah who did an amazing job, he was friendly, hardworking, and really paid attention to the details. It’s rare to see someone take such pride in their work, and it really shows in the results. I’ll definitely be coming back and highly recommend this place to anyone who wants their car cleaned properly!

March 13, 2026
Unprompted review
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Danar Rasul,

We're happy to hear that you had a fantastic experience! We appreciate your positive feedback regarding the quick and professional service. We're glad that our team member's attention to detail made your car spotless. Thank you for recommending us!

IMO Car Wash

Rated 5 out of 5 stars

Car Wash Review

This is a great, local wash. The guy on site always says 'Hi' and has a smile and is very friendly.! Car wash is pretty good too.!
Would definitely recommend.! 👍👍

March 12, 2026
Unprompted review
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Scott Smith,

We're happy to hear that you enjoy our local wash and appreciate the friendly service. Thank you for recommending us; we appreciate your positive feedback!

IMO Car Wash

Rated 3 out of 5 stars

Didn’t receive full service

We didn’t get the car pre washed even though it was paid for.

March 7, 2026
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Holly Nelson,

We regret that the pre-wash service was not completed as expected. We appreciate your feedback and will look into this situation.

IMO Car Wash

Rated 4 out of 5 stars

No wipes drying car at end of wash

No wipes drying car at end of wash. However operator did check and wipe rear of car.

February 14, 2026
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Mr T Shaw,

We appreciate your feedback and are glad the operator assisted you. We will review the dryer performance to improve our service.

IMO Car Wash

Rated 1 out of 5 stars

I had to pay twice for the same service

I pre paid for the car wash via the IMO APP and the payment of £7.99 went through but my preferred/ Home location of the IMO car wash site changed during payment?

I was then unable to use the prepaid car wash/ QR code at the site to prove I paid, and I had to pay again using their on site card reader. It did feel like a scam at the time.

January 3, 2026
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Kenny,

We appreciate you bringing this to our attention. We're sorry you experienced issues with the app and payment at the car wash. We'll investigate the location change and payment process to prevent this from happening again. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

The attendant who works there is…

The attendant who works there is cheerful whatever the weather and so helpful and friendly. I go usually with my sons who have special needs and they love the car wash. The customer service and kindness from the attendant is why we return. We drive our mouth our way and past car washes to get to the Worksop one.

December 31, 2025
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Kelli Martin,

We're so glad you and your sons enjoy visiting our car wash. It's wonderful to know the attendant's helpfulness and friendliness make your visits special. We appreciate you choosing us, even when it means driving a little farther.

IMO Car Wash

Rated 4 out of 5 stars

Car wash is always clean and fast

Car wash is always clean and fast.

December 30, 2025
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

John Moore,

We appreciate your feedback and are glad you find our car wash clean and fast. Thank you!

IMO Car Wash

Rated 5 out of 5 stars

Nice operators, efficient wash!

The car wash operators are very friendly and efficient. The car wash itself is good value and cleans our car to a reasonable standard.

November 18, 2025
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

Ian Ampleford,

We appreciate you taking the time to share your positive experience. We're happy to hear that you were satisfied with our friendly service and value.

IMO Car Wash

Rated 1 out of 5 stars

Rude staff

Rude staff managing the car wash. Will not be going there again.

November 16, 2025
IMO Car Wash - Worksop logo

Reply from IMO Car Wash - Worksop

David,

We regret that our team's behavior caused this experience. We'll address this to ensure better service. Please can you contact us on the following email so we can gather further information?

Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 1 out of 5 stars

Absolutely terrible service I had today…

Absolutely terrible service I had today he was so arrogant rude and didn’t I went to the car wash I have a automatic Mercedes and obviously been here several times and always told me ahh put the car in neutral the guy told me to put it in d what is drive my car jammed up it was a absolute disaster from start to finish he is absolutely terrible horrible how he speaks to people

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

The operatives overcharge customers and…

The operatives overcharge customers and do not understand english.

We paid extra for the "Triple Foam Wash" at Worksop on the 19/01/2025, and they only gave us the cheap plain water "Eco Wash!" When we complained, they claimed they didn't understand and walked off, keeping the extra money. They didn't appear at all concerned and kept repeating the only phrase they appeared to know, which was "card or cash?"

We will not be using IMO again. This business desperately needs someone at all branches who can understand English and keep up good customer relations.

January 19, 2025
Unprompted review

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