IMO Car Wash - Worle Reviews 27

TrustScore 4 out of 5

3.8

New Bristol Road, BS22 6AJ Weston Super Mare, GB


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Rated 3 out of 5 stars

Generally good, but the jets that spray different products during the process are often blocked and don't provide even coverage over the car. Feels like I'm not getting what I paid for. Drying is not... See more

Company replied

Rated 1 out of 5 stars

Used the barcode pre pay to save 5% to get to the front of the queue, the option I had chosen was unavailable and the only option was to downgrade not upgrade. After some backwards and forwards he sai... See more

Company replied

Rated 5 out of 5 stars

Plenty of wash choices, easy online payment, very efficient staff and pleased with the finish. Quick and simple

Company replied

Rated 5 out of 5 stars

On arrival at the location Car Wash I was promptly met by the attendant where he scanned a QR code from an App purchase made the day before being a premium car wash. Once payment confirmed the attenda... See more

Company replied


Company details

  1. Car Wash

Written by the company

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Contact info

  • New Bristol Road, BS22 6AJ, Weston Super Mare, United Kingdom

3.8

Great

TrustScore 4 out of 5

27 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Plenty of wash choices

Plenty of wash choices, easy online payment, very efficient staff and pleased with the finish. Quick and simple

May 11, 2026
IMO Car Wash - Worle logo

Reply from IMO Car Wash - Worle

Andrew Wallington,

We're happy you found our wash choices and online payment easy, with efficient staff and a great finish. We appreciate your positive feedback!

IMO Car Wash

Rated 4 out of 5 stars

triple foam colour been changed

The foam for the triple foam was white ?
Has this been changed from the multi coloured ?
And also had a very bad smell from the water

April 28, 2026
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Reply from IMO Car Wash - Worle

jono,

We appreciate your feedback. We're sorry the triple foam's color wasn't as expected and for the unpleasant water smell. We'll investigate these issues.

IMO Car Wash

Rated 3 out of 5 stars

Generally good

Generally good, but the jets that spray different products during the process are often blocked and don't provide even coverage over the car. Feels like I'm not getting what I paid for. Drying is not very efficient and vertical drying mats are missing.

April 27, 2026
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Reply from IMO Car Wash - Worle

John,

We appreciate your feedback and regret the uneven spray coverage and inefficient drying. We'll review the jets and drying process to ensure a better experience. Thank you for bringing this to our attention.

IMO Car Wash

Rated 1 out of 5 stars

It came out all covered in black crap

It came out all covered in black crap. I had to hand wash it myself after.

April 23, 2026
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Reply from IMO Car Wash - Worle

David Gard,

We are so sorry the item arrived in poor condition and you had to clean it. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

Excellent service good pre wash

Excellent service good pre wash

April 21, 2026
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Reply from IMO Car Wash - Worle

Amornrat Robb,

We appreciate you sharing that you had an excellent experience and were happy with the pre-wash service. Thank you for your positive feedback!

IMO Car Wash

Rated 1 out of 5 stars

The clean missed bits like wing…

The clean missed bits like wing mirrors.
The drying was worse and left lots of water marks all over the car.
Not great for £15.

April 19, 2026
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Reply from IMO Car Wash - Worle

nk,

We appreciate your feedback and we're sorry the wash missed spots and the drying left marks. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

Very friendly efficient professional…

Very friendly efficient professional young man, he made a great job with the pre wash and ensured I understood about the car being in natural etc meant

April 16, 2026
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Reply from IMO Car Wash - Worle

Ann Hunt,

We're happy to hear that you had a positive experience with our team! We appreciate your feedback regarding the pre-wash service and the explanation provided.

IMO Car Wash

Rated 1 out of 5 stars

Used the barcode pre pay to save 5% to…

Used the barcode pre pay to save 5% to get to the front of the queue, the option I had chosen was unavailable and the only option was to downgrade not upgrade. After some backwards and forwards he said he will try the option I had paid for sometimes it works some times it doesn’t. Went through car came out in a worse state than it went in won’t be using again

March 18, 2026
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Reply from IMO Car Wash - Worle

Harry Gaulton,

We appreciate you bringing this to our attention. We're sorry the pre-pay option was unavailable and your car's condition was unsatisfactory after the wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Rated 5 out of 5 stars

priced right

The app is very convenient and prices are very reasonable.

March 5, 2026
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Reply from IMO Car Wash - Worle

GREGORY,

We appreciate you taking the time to share your feedback! We are so glad to hear you find the app convenient and our prices reasonable.

IMO Car Wash

Rated 5 out of 5 stars

Always friendly and efficient pre wash

Always friendly and efficient pre wash. Great team.

March 14, 2026
IMO Car Wash - Worle logo

Reply from IMO Car Wash - Worle

Jason,

We appreciate your kind words! We're so glad you find our pre-wash service friendly and efficient. Our team works hard.

IMO Car Wash

Rated 5 out of 5 stars

Thorough and professional as ever, love having my car cleaned with these guys…

Skeleton team when I went but as thorough and professional as ever. Quick and efficient, polite and helpful, lovely little purple butterfly scent hanger for free - Thanks guys!

March 12, 2026
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Reply from IMO Car Wash - Worle

Jenn,

We're happy to hear that you found our service thorough, professional, quick, and efficient, even with a smaller team. We're glad you liked the butterfly scent hanger. Thanks for your positive feedback!

IMO Car Wash

Rated 5 out of 5 stars

Wonderful.

Always a real good clean and polish and very polite operators.

March 11, 2026
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Reply from IMO Car Wash - Worle

customer,

We appreciate your kind words! We're so glad you consistently receive a good clean and polish from our polite team.

IMO Car Wash

Rated 5 out of 5 stars

*****

Five stars *****

March 7, 2026
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Reply from IMO Car Wash - Worle

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Rated 5 out of 5 stars

No wait

No wait , courteous washer, great finish

March 2, 2026
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Reply from IMO Car Wash - Worle

Mrs. Alison Mallinson,

We're happy to hear that you had a great experience with us! Thank you for your positive feedback regarding our service and the efficient wash.

IMO Car Wash

Rated 5 out of 5 stars

Service from IMO Car Wash

On arrival at the location Car Wash I was promptly met by the attendant where he scanned a QR code from an App purchase made the day before being a premium car wash. Once payment confirmed the attendant proceeded to carry out the pre wash required and once completed I entered the car wash itself to go through the programmed premium wash. I was completely satisfied with the result of the wash and happy to make further visits as necessary.

March 1, 2026
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Reply from IMO Car Wash - Worle

Graham Taylor,

We're happy to hear that you were promptly assisted and satisfied with the premium car wash. We appreciate your positive feedback and look forward to your future visits.

IMO Car Wash

Rated 3 out of 5 stars

Short staff

Short staff, long waiting time. He had foam in the right side and he sprayed this side, but on the left side just water? After diamond wax my car looks dirty, spots on windows.

February 4, 2026
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Reply from IMO Car Wash - Worle

Bea,

We appreciate your feedback and apologize for the long wait and the issues with the wax application. We'll review our processes to ensure better service and quality.

IMO Car Wash

Rated 3 out of 5 stars

Had the ceramic coating wash

Had the ceramic coating wash, one side was good yet the otherside looked like it wasn’t dried with the blower as had the streaks from the clean down both doors, get a better job done by the guys doing hand cash wash and for half the price

December 30, 2025
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Reply from IMO Car Wash - Worle

Alan Cooksey,

We appreciate you bringing this to our attention. We're sorry to hear the ceramic coating wash wasn't consistent. We'll review our processes to ensure a better experience in the future. Thanks for your feedback.

IMO Car Wash

Rated 5 out of 5 stars

Great Triple Foam Wash 👌

Good pre-Power Wash to wheels from the on-site operator, prior to the programmed Triple Foam Wash.

Good job 👍

December 6, 2025
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Reply from IMO Car Wash - Worle

David Parslow,

We're happy to hear that you enjoyed the pre-wash and Triple Foam Wash! It's great to know the service met your expectations. Thank you for your positive feedback and recognition.

IMO Car Wash

Rated 5 out of 5 stars

Great service

Great service

December 2, 2025
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Reply from IMO Car Wash - Worle

Gasman,

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

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