I was working with Cameron to sort awards for an event and she was amazing. Very quick to respond, attentative and sorted any issues incredibly quickly. Made my life so easy and I couldn't reccomend m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What can I say, we were in a situation after our previous (and never to be used again) supplier let us down, Bev talked us through the process, and advised accordingly and most importantly, was tr... See more
Company replied
For my wife I commissioned a trophy cup to be awarded at her old school for best piece of original English Literature written by a school pupil. Impact took the wording exactly, converted a jpeg ima... See more
Company replied
I was impressed by the support provided and the speed at which the award was delivered. I had not ordered an acrylic award before and was unsure of how my design would look; the team provided two op... See more
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Company details
Written by the company
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Contact info
Office 28, Thrales End Farm, Harpenden, AL5 3NS, United Kingdom
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great services
For a last minutes .com order from me (a week before the event) I have nothing but praise to give.
Website super easy to use, great communication throughout, delivered within 5 days and great product..
The kids were super happy.
Thank you
April 30, 2026
absolute fantastic company to deal with.
April 22, 2026
Reply from Impact Trophies & Medals
Dear Mr Stratford, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Abhishek, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Fantastic as always
Fantastic as always! Have been ordering every year for over 6 years. Wouldn’t use anyone else.
April 28, 2026
Reply from Impact Trophies & Medals
Dear Christine, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Karen, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Really pleased with the service I received
Competitive prices, really easy to order and my trophies arrived within a few days of ordering. I would definitely use the company again and thoroughly recommend them.
April 28, 2026
Reply from Impact Trophies & Medals
Dear Jannene, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Terri, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great service and quality
Great service and a quick replacement to an item with a flaw.
I would definitely order from you again :)
April 22, 2026
Reply from Impact Trophies & Medals
Dear Catherine, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent service and beautiful vase.
From the first submission of our design the communication was excellent. An email confirming receipt of request, an email telling us it was with the design folks, an email from those people showing the proofs for confirmation. Another one telling us it had been packed and posted. Not to mention how it turned up and turned out beautifully. Very happy with the final results.
April 9, 2026
Reply from Impact Trophies & Medals
Dear Louise, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great deal on our awards. Easy online process.
Really easy online process to follow. The trophies arrived really promptly and are really decent awards at a great price. We will be using them again. Their staff were really helpful.
April 14, 2026
Reply from Impact Trophies & Medals
Dear Clifford, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great Service
I've ordered from Impact a couple of times now - communication is great and delivery has been on time each time.
April 14, 2026
Reply from Impact Trophies & Medals
Dear Ross, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Adrian, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Easy to order and swift delivery
April 18, 2026
Reply from Impact Trophies & Medals
Dear Roger, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear George, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great selection of trophies
Great selection of trophies. Quality fit for purpose and the keen pricing made up for having to stick on the base bottom and plaques. Will certainly use again
April 9, 2026
Reply from Impact Trophies & Medals
Dear Dorit, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Ryan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Will order from the company again
Although there were a couple of issues with the order, when I raised these Ellie sorted this promptly and efficently. Will order from them again.
April 8, 2026
Reply from Impact Trophies & Medals
Dear Michaela, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Second year running I have bought their…
Second year running I have bought their unmarked trophies for my event. This gives me flexibility to apply my own stickers and designs. They look great. Good price and fast delivery too.
April 12, 2026
Reply from Impact Trophies & Medals
Dear Mark, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Keeley,. Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Couldn't reccomend more
I was working with Cameron to sort awards for an event and she was amazing. Very quick to respond, attentative and sorted any issues incredibly quickly. Made my life so easy and I couldn't reccomend more. Delivery came quickly too!
April 24, 2026
Unprompted review
Reply from Impact Trophies & Medals
Dear Owen, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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