Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Trophies were perfect! Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email. Thanks again I’ll be back agai... See more
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Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come. Neatly presented in a good quality box. Pleased with my purchase and quick deli... See more
Company replied
For my wife I commissioned a trophy cup to be awarded at her old school for best piece of original English Literature written by a school pupil. Impact took the wording exactly, converted a jpeg ima... See more
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Company details
Written by the company
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Contact info
Office 28, Thrales End Farm, Harpenden, AL5 3NS, United Kingdom
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Impact Trophies & Medals
Dear Martyn, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Fantastic trophy company
Bev was extremely helpful and all trophies (of which there were 100s) were delivered on time, fully constructed and accurate.
June 17, 2026
Loved the personalised medals!
Loved the personalised medals!
I ordered some medals for my walking netball team. They were great value for money, I loved the option to personalise them with our (newly created) logo stickers. The team were super helpful providing me options to choose from and despite having a fairly quick turnaround, I received in plenty of time. The team all loved the medals and I would highly recommend! Thank you!
June 17, 2026
Fandabbydozee!
Did what it said on the tin! Great quality and arrived on time. Nice and easy all the way through.
June 11, 2026
Great communication from the off,
Great communication from the off,
Late purchase and quick turn around arrived in time for my presentation, great product came better then expected.
May 26, 2026
I have been purchasing trophies for…
I have been purchasing trophies for school events regularly from Impact Trophies. Their trophies and medals are extremely good quality, reasonably priced and delivery is super quick!
May 27, 2026
Reply from Impact Trophies & Medals
Dear Sarah, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Trusted company who are very helpful
Trusted company who are very helpful, professional and accomadating for very large orders, bespoke orders or complicated orders. Great team and we will continue to use them in the future for all our trophy, medals and award needs.
March 2, 2026
Reply from Impact Trophies & Medals
Dear Tamsin, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
They made an Impact...
Great quality Trophies and Medals that i purchased for our Clubs Annual Summer Tournament.
Recieved the items quickly, well packaged. I had to contact them for something I had forgotten, they sent it out that day and I received the items the next morning. Great customer service, i will use this company again.
Thank you
June 5, 2026
Reply from Impact Trophies & Medals
Dear Christian, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent quality service and pricing.
May 30, 2026
Reply from Impact Trophies & Medals
Dear Roger, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Simon, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great communication and prompt sending.
May 21, 2026
Reply from Impact Trophies & Medals
Dear Felicity, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent quality and service
The trophies we received were fabulous and the girls absolutely loved them! I had made an error with the spelling of a players name, but Bev sorted me out quickly and assured me the new one would arrive in time. Excellent customer service, thank you so much! We’ll be back 🙌
May 12, 2026
Reply from Impact Trophies & Medals
Dear Stephanie Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Dirk, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent service once again
Excellent service once again. Cameron is incredibly helpful, professional, and always goes above and beyond to ensure everything is just right. The turnaround time was super quick, and the quality of the trophies was excellent. It's great to work with a company that is reliable, efficient, and easy to deal with. Highly recommended, and I'll definitely be using them again in the future.
May 21, 2026
Unprompted review
Reply from Impact Trophies & Medals
Dear Chloe, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Good value for money
Good value for money.
Lots of choice.
A few mistakes with what was delivered but they were sorted very quickly and without any fuss. The staff are very quick to respond and super friendly.
May 21, 2026
Reply from Impact Trophies & Medals
Dear Douglas, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Jason, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Michelle, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Reply from Impact Trophies & Medals
Dear Laura Jayne, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
perfect item received and very…
perfect item received and very appreciated by us both, thankyou
May 8, 2026
Reply from Impact Trophies & Medals
Dear Pippa, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
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