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See what reviewers are saying

Rated 5 out of 5 stars

On my first order I bought a dress that looked like it was long sleeved and it was listed as so. Bu when I got the package, the dress was in fact more like a spaghetti strap. I sent an email ex... See more

Rated 2 out of 5 stars

Products are nice but once you run into problems with your order you're screwed. When support finally responds they completely dodge your requests for replacing defect items. After 10 days they off... See more

Rated 3 out of 5 stars

I generally like the shop really much. They have a huge selection of merch and cool alternative brands, but unfortunately there is one thing that really bothers me, which is the really long dispatch... See more

Rated 5 out of 5 stars

Great portfolio of merch and music. Relatively slow delivery /16 calendar days/ and quite costly - 25 euros to Bulgaria. Nevertheless I give 5 stars for my experience since impericon have written this... See more

Company details

  1. Fashion Accessories Store
  2. Bags and Luggage Store

Written by the company

Merchandise, Streetwear, Shoes and Tickets


Contact info

3.7

Average

TrustScore 3.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 13% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received my parcel

Never received my parcel. Even after reaching out, I got one initial response but after my follow up (over two weeks ago) I never heard back. Opened a disputed with the credit card company to get my money back.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Received a misprinted $20 mug and paid…

Received a misprinted $20 mug and paid crazy shipping to the US for multiple things. Impericon offered me “20% off” for the mug. Absolutely ridiculous to not make it right.

April 22, 2025
Unprompted review
Impericon logo

Reply from Impericon

Hello Tara,

we have had another look at your order and the picture you supplied. Writing about a misprint is an exaggeration. The print does not have full opacity in a small area of approx. 1-2 mm. This does not justify a complete replacement or fully refund as requested by you. A 20% discount is more than appropriate here.

Your Impericon team

Rated 5 out of 5 stars

Cattle Decap t-shirt

The t-shirt material and the design are high quality, it arrived in good time and in a good condition, and it's a great fit. All good 🤘

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

I order few stuff from them waited 8…

I order few stuff from them waited 8 days .they refunded me without contact day before sending me invoice and tracking number that package it’s send . Plus they didn’t refund me for shipping I need to wait for my money up to 10 days to get money refund . Not recommend.

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

shipping had ZERO info and i was sent 3…

shipping had ZERO info and i was sent 3 different tracking number that didint work + one of them said that it was returned to sender

when i got the items they where very cheap feeling and print felt like plastic stuck to the tshirt

I paid 115euro which i would expect the items to be at least decent quality

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great Product, Fast Shipping

beautiful variant of vinyl, fast shipping (when it finally shipped, thought it was weird that US sites shipped before album release, this didn't ship until after), have bought from Impericon in the past for apparel not sold in USA and they always do a good job!

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

Non existent customer service

Impericon sent me the wrong product - it is okay as everyone can make a mistake. What I find really upsetting is that they NEVER answer the emails or messages via the contact form, so I ended paying shipping and return by myself for their mistake. Unbelievable.

March 13, 2025
Unprompted review
Impericon logo

Reply from Impericon

Hello,

we hope we could solve your request to your satisfaction?

Of course, you do NOT have to pay the return costs if we have sent you the wrong item.

Your Impericon Team

Rated 5 out of 5 stars

Great support

Package arrived damaged but got help by great customer support Tilo. Quick Response overall minus the sickness it was a few extra days.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome!

I ordered the last remaining Small of an official Marvel Wolverine t-shirt from yourselves. It featured the iconic mask of the character on the left breast and Wolvie’s Adamantium claws slashing down the back. I’m delighted to say that it arrived in perfectly brand-new condition. I can’t wait to show off my appreciation for Canada’s resident rage filled beserker! It was an absolute pleasure doing business with you. ( ͡° ͜ʖ ͡°) Thank you very much! Highly recommended. (b^_^)b

February 27, 2025
Unprompted review

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