There’s room for improvement in their customer care. They follow up promptly if you don’t complete a purchase of a high-priced course, but tend to overlook inquiries from those who aren’t ready to b... See more
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Want to thank Rhianna and Liz for the wonderful support that they provided throughout my course. Impeccable service delivery
I would like to express my sincere appreciation for the support provided throughout the programme and examination process. I consistently felt well supported, and any concerns or questions I had w... See more
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Absolutely amazing staff, big shout out to Melanie. She's the absolute star of the show and she literally is that person you can count on to help you navigate through any bump in the road. Very stress... See more
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Company details
About Improve Veterinary Education
Written by the company
Improve Veterinary Education, part of the Improve International Group, is a world leader in veterinary postgraduate training and education.
With over 25 years of experience, Improve Veterinary Education has empowered more than 40,000 veterinary professionals globally to enhance their skills, advance their careers, and improve the well-being of animals.
Our comprehensive training, available both face-to-face and online in eight different languages, covers a broad range of clinical subjects. Through our accreditation partner, we enable veterinary professionals to achieve internationally recognised qualifications awarded by the International School of Veterinary Postgraduate Studies (ISVPS) and Harper Adams University.
As the first organisation contracted by Defra to train and certify Official Veterinarians in the UK, Improve Veterinary Education is committed to offering the highest quality training that enhances veterinary professionals' expertise and confidence, combining depth and innovation throughout.
We’re certain that our training has the depth and quality to give you the knowledge and skills you need to thrive in practice.
We’re committed to providing veterinary professionals with top-tier education and certification to enhance skills and confidence in compassionate animal care through innovative, accessible, and digitally led programmes.
Please click the below links to visit our websites:
UK: improveinternational.com/uk/
Spain: improveinternational.com/es/
Portugal: improveinternational.com/pt/
Germany: improveinternational.com/de/
Contact info
Delta 1200, Delta Business Park, Welton Road, SN5 7XZ, Swindon, United Kingdom
- 01793759159
- enquiries@improveinternational.com
- www.improveinternational.com
4.2
Great
58 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Brilliant experience
Brilliant experience on optional modules for ECC Certificate. Two incredible lecturers who gave informative presentations, balanced with the most useful practical sessions i've ever attended. Really high quality learning opportunity, highly recommend.
April 2, 2025
Unprompted review
Reply from Improve Veterinary Education
Thank you so much for your kind words! We're thrilled to hear about your experience on the ECC Certificate optional modules. It's fantastic to know that the lectures and practical sessions made such a strong impact - our team works hard to deliver high-quality, hands-on learning, so your feedback means a lot. We'll be sure to pass on your compliments to the lecturers. Thank you again for recommending us!
Thank you
Have done the cardiology online certificate course. The course was brilliant really engaging and informative. The course coordinator Beth and all the tutors were amazing and the learning material well planned and orgnaised.
But a special shoutout and thanks needs to go to Liz Pound and Rhianna Owers. They have been amazingly supportive via email and made the whole process through exams and assessments stress free.
Thank you 😊
April 2, 2025
Unprompted review
Reply from Improve Veterinary Education
Thank you so much for your kind words and wonderful feedback! We're thrilled you found the Cardiology Online Certificate engaging and informative — and that the team helped make it such a positive experience especially through the exam and assessment process. Wishing you all the best as you put your new knowledge into practice!
Confidence boost in skills
The practical courses are highly useful. We work with state-of-the-art equipment, and Improve International makes a clear effort to ensure lessons are conducted ethically, particularly in regard to the dogs we work with. These are trained working dogs, and they are never sedated—always awake and cooperative during ultrasound examinations for ethical reasons. Most of them are very friendly and sit calmly throughout the procedure. (Dog kisses are our bonus!!)
The handouts are always relevant and well-structured, and the new facilities are equipped with the latest technology. The online classes include specialist-led videos and additional study materials, which are helpful for reinforcing theoretical knowledge. While hands-on practice remains essential, a strong theoretical foundation is always beneficial.
Overall, these lessons have significantly improved my confidence. Since they are designed for working veterinary surgeons, applying the newly learned skills in daily practice is essential. The goal is to make this knowledge second nature—turning it into "new muscle memory"—because ultrasound is all about practice, practice, practice.
April 3, 2025
Unprompted review
Reply from Improve Veterinary Education
Thank you so much for your thoughtful and detailed review! We’re delighted to hear that you found the practical courses useful and appreciated the ethical approach we take with the animals involved. It’s fantastic to know the combination of hands-on training, structured handouts, and specialist-led online content has helped build your confidence and skills. You're absolutely right—ultrasound truly is all about practise, and we’re so pleased to be part of your journey in making those new techniques second nature. And yes—dog kisses are always a welcome bonus!
Comprehensive and flexible course
I took the oncology course and i’m so satisfied since it provided excellent value by combining comprehensive, well-structured content with the flexibility to learn on my terms. It’s a great option for anyone looking for a balance between quality education and the convenience of self-paced learning. Special thanks to Liz, Rhianna and Belinda that supported me during this journey!
March 26, 2025
Unprompted review
Reply from Improve Veterinary Education
Thank you for your wonderful review! We're so pleased to hear that you found the oncology GPCert programme comprehensive, well-structured, and flexible to fit your learning needs. Providing high-quality education with the convenience of self-paced learning is exactly what we strive for. We'll be sure to pass your kind words on to Liz, Rhianna, and Belinda—they’ll be delighted to know they made a difference in your journey. Wishing you all the best in your continued learning!
Want to Thank and compliment Ms…
Want to Thank and compliment Ms Stephanie Godfrey in my dealings with Improve Veterinary Education to get registered
She was understanding knowledgeable and prompt in her e mail responses in dealing with my issues
All the best.
March 31, 2025
Unprompted review
Reply from Improve Veterinary Education
Thank you so much for your kind words! We're delighted to hear that Stephanie provided you with such excellent support during your registration process. We’ll be sure to pass on your compliments to her. If you ever need any further assistance, please don’t hesitate to reach out. Wishing you all the best in your veterinary education journey!
The course was interesting and…
The course was interesting and enlightening. The instructor made this as engaging as possible. The only negative was the lack of sufficient material on the second day which disallowed us to finish a few points
February 27, 2025
Unprompted review
Reply from Improve Veterinary Education
Thank you for your feedback! We're pleased to hear you found the course both interesting and engaging. We appreciate your comments on the second day's material. A member of our team will reach out to gather more details from you. Your input is invaluable in helping us improve our courses, and once we have further information, we’ll be able to provide a response regarding the second day. Thank you again!
Really enjoyed this course
Really enjoyed this course. Tom was very down to earth, easy to chat to and a great teacher.
Much more confident now with schedule 3 and would be keen to return for the top up session! Could be beneficial to have the course split over 2 days as quite jam packed but very enjoyable none the less. Would recommend to anyone wanting to gain more experience in a great environment.
February 13, 2025
Unprompted review
Reply from Improve Veterinary Education
Thank you for your fantastic feedback! We're so glad you enjoyed the course and that Tom’s teaching style made it an engaging and valuable experience. It’s great to hear you’re feeling more confident with Schedule 3 skills and keen to return for next session! We appreciate your suggestion about spreading the course over two days and will take it into consideration. Looking forward to welcoming you back soon!
Fab course with a fab lecturer
Loved the course!
Tom was very engaging in his teaching methods and definitely helped push me to get the most out of the experience. Would highly recommend to anyone who wants to gain schedule 3💚
February 12, 2025
Unprompted review
Reply from Improve Veterinary Education
Thank you for your wonderful review! We're thrilled to hear that you loved the course and that Tom’s engaging teaching style helped you get the most out of the experience. It’s great to know you’d recommend it to others looking to gain Schedule 3 skills! We appreciate your support and hope to see you on another course soon.
Schedule 3 nursing
Varied course (Schedule 3 nursing) including a morning of theory and afternoon of practical. The hands on experience was great. My only criticism was the amount of content squeezed into one day- this meant unfortunately we didn't have enough practical time to complete everything taught.
February 13, 2025
Unprompted review
Reply from Improve Veterinary Education
Thank you for your feedback! We're delighted to hear you enjoyed the hands-on experience and found the course content valuable. We appreciate your comments about the scheduling and will take this into consideration as we continue to refine our courses. Your input helps us improve and ensure the best possible learning experience. We hope to welcome you back for more training in the future!
Schedule 3 surgery
LOVED this course, Tom was an incredible lecturer and really kept my attention with the way he teaches. He has the right mix of directness and wit. I left leaving confident to go back into clinic to put the skills we learned into practice. I will absolutely be doing more courses with these guys in future.
February 13, 2025
Unprompted review
Reply from Improve Veterinary Education
Thank you so much for your fantastic review! We're thrilled to hear that you loved the course and that Tom's teaching style kept you engaged while building your confidence. It's great to know you're ready to apply your new skills in practice! We look forward to welcoming you back for more courses in the future.
This kind of education gave me…chance to improve my working skills
This kind of education gave me possibility to work, study and take care of my family at one time
March 1, 2024
Reply from Improve Veterinary Education
Thank you for your wonderful review!
We're thrilled to hear that our CPD has positively impacted your working skills and provided the flexibility you needed to balance work, study, and family life. Supporting professionals like you in achieving your goals while maintaining balance is at the heart of what we do.
If there's anything else we can do to enhance your experience or support your ongoing development, please don't hesitate to reach out.
Best wishes,
The Improve Veterinary Education Team
Well structured course with good levels…
Well structured course with good levels of support, and very knowledgeable tutors.
December 11, 2024
Reply from Improve Veterinary Education
Thank you so much for your kind words and positive feedback! We're delighted to hear that you found the course well-structured and that the support and expertise of our tutors met your expectations.
At Improve Veterinary Education, we strive to create an engaging and supportive learning environment for all our delegates. It's fantastic to know that our efforts are making a difference in your experience.
We wish you every success as you continue to advance your skills and career, and we’re here to support you every step of the way!
Recommended Program for Small Animal Surgery
I am currently undertaking a veterinary certificate in small animal surgery and have been thoroughly impressed. The course offers exceptional teaching, hands-on practical sessions, and outstanding facilities. The tutors are not only highly knowledgeable but also approachable and supportive, creating an inspiring learning environment. Highly recommended for anyone advancing in small animal surgery.
December 8, 2023
Reply from Improve Veterinary Education
Thank you for your fantastic feedback! We're thrilled to hear that you're enjoying the Small Animal Surgery Certificate and finding the teaching, practical sessions, and facilities exceptional. It’s great to know that our tutors have created a supportive and inspiring learning environment for you.
Your success and confidence in handling complex cases are what we strive for, and we're so pleased to be part of your professional journey. If there’s anything we can do to support you further, please don’t hesitate to reach out.
We wish you continued success with the programme!
Great program.
This program makes mebeing much clearer than before. And it is really helpful for me to diagnose skin diseases of my animal patients.
December 2, 2024
Reply from Improve Veterinary Education
Thank you so much for your feedback! We're thrilled to hear that our programme has helped you feel more confident in diagnosing skin diseases in your animal patients. Seeing our delegates grow in clarity and skill is exactly why we do what we do.
If there's anything else we can do to support your journey, please don’t hesitate to reach out. Keep up the amazing work in advancing your expertise!
Lectures were good but the approach to the exam and reporting of results was dreadful.
The online tuition was presented well and the visual aids were informative. Some tutors were better than others in response to questions but in particular the pathology/endocrinology lectuer was very helpful as was the respiratory medicine lecturer and dermatologist.
However, the approach to the exam was woeful with very little information where approx 2 weeks prior to the exam a new invigilation model was put in place. Although there was a practice log in session this was only to see if screen share was working and the internet speed was enough. Had it not been s,o then it would have been very stressful sorting that out in the short time available. This exam though was stressful enough without then trying to know why the computer would not let me start the exam only then realising that my phone camera was meant to explore the room rather than my internet camera. Some better information on this would have been appreciated. I also realised in my next section that I was about to be allowed to start my exam only then realising my invigilation was not recording possibly resulting in an automatic fail. My stress levels were then through the roof making it extremely difficult to focus on my exam. I will admit my view is coloured having failed one of the components of the exam which I believed to be excessively pedantic despite getting the diagnosis and treatment correct but admit I had not considered EVERY differential. I was previously happy with a prior certificate I had done with Improve and wanted to replicate the experience but I was disappointed. Even the reporting of the results was poorly delivered. I had expected the results within 6 to 8 weeks but it took 10 weeks. It would have been nice to get an update email now and then just to let us know when to expect the results. It was a much more unpleasant experience with this certificate but I hope to persevere and complete the certificate at a later date.
November 27, 2024
Reply from Improve Veterinary Education
Thank you for your detailed feedback. We’re glad you found the lectures engaging and appreciated the support from our tutors, particularly in pathology, endocrinology, respiratory medicine, and dermatology.
We’re sorry to hear that the exam process and results reporting did not meet your expectations.
Thank you for your constructive feedback. Our Operations Manager will be in touch to discuss this further with you.
I was extremely disappointed with the…
I was extremely disappointed with the course provisions
I have raised my lengthy concerns directly to the company. but they included lack of communication and course notes.
Its a shame as this was always considered a very good option for CPD.
November 6, 2024
Reply from Improve Veterinary Education
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. At Improve Veterinary Education, we strive to deliver high-quality CPD, and we regret that we fell short in communication and course materials during your experience.
We value your input and have already noted your concerns raised directly with us. Please rest assured that we are taking them seriously and will use them to make improvements. Your feedback is vital in helping us enhance our services and ensure a better experience for all our learners.
Our Operations Manager will be contacting you to discuss further. We’re committed to addressing your concerns and hope to have the opportunity to regain your trust in the future.
The specialist are enthusing
The specialist are enthusing. They motivate you and give you all the skills you need. Very nice.
March 1, 2024
Reply from Improve Veterinary Education
Thank you for your review! We're thrilled to hear that you found our specialists so motivating and that they provided the skills and knowledge you need to help you in your role. It's fantastic to know you had such a positive experience—your feedback means a lot to us!
Excellent speakers and course content but let down by poor organisation/management from Improve
I previously studied for and gained a PgC in small animal medicine with Improve in 2014 and was very impressed with the venue, speakers and organisation. I have been working towards a PgC in ophthalmology over the last couple of years and although the course content and speakers were still very good the organisation by Improve was not. Both in my course and for colleagues doing certificates in many other areas there were mistakes made with dates of the attendance days, some deadlines were unrealistic, dates of exams and coursework deadlines would change and sometimes were elusive. Given almost all attendees are busy working practitioners we need to depend on solid organisation and did not consistently receive this which was both unnecessarily stressful and frustrating given the cost of the course.
If this review were just on the speakers and course content it would be 5*. If it were just for Improve’s management/organisation it would be 1*.
June 13, 2024
Reply from Improve Veterinary Education
Thank you for taking the time to share your experience. We’re pleased to hear you found the speakers and course content valuable and aligned with the high standards you’ve come to expect. However, we’re sorry that the organisation didn’t meet your needs, particularly with scheduling and deadline management. We recognise how important reliable logistics and clear timelines are for busy practitioners like yourself. Your feedback is instrumental as we continue to refine our processes, and we’re actively working on improvements to ensure a smoother experience for our delegates. Our Operations Manager will be in touch to discuss your concerns further. Thank you again for your honesty—we’re committed to delivering the consistent quality you deserve across all aspects of our programmes.
the best
Very good experience with Improve, many good info, can develop all the knowledge
November 7, 2024
Reply from Improve Veterinary Education
Thank you for sharing! We're delighted to hear you found your training informative and valuable for expanding your knowledge. We really appreciate your feedback and we're here to support you on your learning journey!
The organisation was poor
The quality of the course was good but I was very dissapointed with
- Advice given online, how accessible it was to find out what the next step was
- One time they summoned all the delegates on a certain date but the teacher wasn't told the right dates so we spent two days there in vain
- The exam in 2023 was a disaster, they uploaded the wrong CBS exam which delayed things and stressed us out, I failed (unsure if due to the stress or if I was meant to fail anyway) but that was very stressful
November 9, 2023
Reply from Improve Veterinary Education
Thank you for sharing your feedback. We're pleased to hear that you found the course content valuable, and we regret the challenges you faced with scheduling and the exam process. We understand how these issues could have impacted your experience, especially during such a critical phase of your training. Since 2023, we’ve taken significant steps to streamline our communication and examination process, and we’re now receiving positive feedback on the improvements. Your insights are invaluable in helping us continuously enhance our programmes, so please don’t hesitate to reach out if there’s anything more we can do to support you.
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