In Car Music Reviews 

442
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its professionalism and efficiency. Many commend the staff's extensive knowledge and helpfulness, ensuring a high standard of work. People appreciate the quality products that significantly enhance their vehicles. Reviewers frequently mention the quick and prompt service, with installations often completed efficiently and on the same day. The team is also commended for resolving issues and providing clear options without pressure, ensuring customer satisfaction. Overall, customers find the communication clear and the experience smooth, leading to a truly satisfying outcome.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its quickness, helpfulness, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their politeness, professionalism, and... See more

Product

Users describe positive interactions with product, highlighting the quality and impact of items like head... See more

Quality

Consumers find quality to be positive, with many reviewers praising the great quality of work and products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited ICM 2 weeks ago to have a new head unit, Audison amp, & a Hertz subwoofer installed in my 20 year old E46 convertible. The job was done professionally without any issues & at the agreed pr... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I paid in advance, left the vehicle in goods hands while I was away for the day — everything was handled professionally and reliably. The dash cam installation... See more

Rated 5 out of 5 stars

Very helpful and determined to resolve any issues. In my case, I had fitted a Wireless Apple CarPlay Android Auto Interface for VW MIB 1/MIB 2 Golf MK7. Although the system worked, the touch screen wa... See more

Rated 5 out of 5 stars

Great place! The guys are super helpful and knowledgable. I wanted to upgrade the speakers in my BMW so got in touch with ICM. After sending through some details of my car, they recommended a number o... See more


Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Electronics Store
  4. Hi-fi shop

Information provided by various external sources

Welcome to In Car Music, East London's Leading Stockists & Installer of Car Audio & Security products, Car DVD & Navigation. This includes Car stereos Multimedia, CD Players, DVD Players & OEM replacement Car Radio, Car Speakers, Car Radios, Subwoofers, Speakers Amplifiers, MP3 Players, Aux In Stereo, USB Car Stereos, DAB Stereos, LCD Screens, DVD Screens, Handsfree Car Kits, Dash Cams, Accident Cameras, Reversing Cameras and Reverse Sensors. We also provide services relating to Car Audio Security and we stock car alarm, tracking systems from manufacturers like Viper, Hornet, Code alarms, Cobra, Tracker and Clifford Car Security Systems. We also supply and install Motorcyle Security, Bikes Alarms,Tracking and Accessory brand by Datatool.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(442)

47 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service, and very friendly staff! Highly recomend

This is my second visit for the TFL-approved CCTV camera system, and once again, I am thoroughly impressed. The team did an outstanding job transferring the system from my Tesla to my new BMW 530e. As always, the service was exceptional from the initial phone call to the completion of the job. I highly recommend this place, as I’ve consistently received fantastic service. I’ve been using this camera system for over 7 months now, and it passed the PHV test without any issues. It has been incredibly reliable and continues to exceed my expectations. It’s truly worth every penny I’ve spent on it.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

So arrived and parked car around the…

So arrived and parked car around the back of their garage as no street parking was available in front of shop or nearside street… on entering the shop they skipped the usual formalities, and I was instead gruffly told off and informed that I ought to have parked on the street. I was then curtly told to ‘leave the key’… On handing over the key, Mr Grumpy visibly relaxed, and we had a convivial minutes conversation – presume he realised I was his customer at this point or that I’d been sufficiently admonished or both? Anyhow, I took a cab to the shopping mall and awaited their call which promptly came about 2 hrs later. On arrival I was nicely greeted, taken inside and given a pleasant demonstration by a friendly chap (what a relief – thought I was going to get another talking too – just kidding!). Anyhoo, the system works great, does everything I expected it to do and there’s no issues with the installation or the work they carried out. And whilst I wouldn’t recommend the bedside manner of whoever greeted me at first (clearly all my fault…), the rest of the staff were lovely, to be fair, and their work is exceptional. Would I go back for more work at In Car? Yep, I would.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Due to car thefts

Due to car thefts, I needed to get a Ghost II Immobiliser fitted on my car. I found In Car Music online and happily for me they were local. They were offering a bundle with a key fob, which in my view is a must for ease of use. I called to ask when they could fit, which was next day. I dropped the car off and returned 3 hours later where I was given a full demonstration of how it all worked and the options should you forget the code. Happy to recommend these guys and service offered to anyone wanting a Ghost fitted to their car. I now have peace of mind, that my car it is not going anywhere.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Very good and promising service…

Very good and promising service everyone very friendly and professional,visiting this place few times never disappointed,Thank you Mr Anuwar and others for providing honest and best service highly recommended.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good experience at icm guys are good at what they do go out of there way too help you and point you in the right direction best place for car stereo's dash cams and any other in car intertainment.

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

Really good - Recommended

Really good.

They answered all my questions, made an order for the parts, confirmed to me when the parts had arrived, made an appointment for fitting and did all the work. All very promptly and tidy.

Excellent service!

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

The service was excellent

The service was excellent. They completed the task in a timely manner, communicating with me as soon as it was ready. But the real 5 star service was the patience shown and time taken to talk me through the new kit on my car. Plus the promise for me to return at any time to be given a refresher.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 for price and service

Fantastic service from the team at In Car Music.
I needed an immobiliser fitted and having thoroughly researched the market I found them to not only to be the cheapest but their service was what sets them apart. I was given a detailed demonstration on how the immobiliser works and the certifications were received promptly too. Overall a fantastic experience buying from Inn Car and will be my go to for any future requirements.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Had Pandora mini fitted

I have had my Kia Niro 2024 fitted with Pandora mini BT immobilizer the team at incar music were friendly and welcoming place very helpful and professionals very genuine service showed me all the details on how it work.

I have used them previously to get alarm fitted on my Honda MSX 2017 which was also a very good experience that's why I am back there again with my Kia Niro 2024 to get immobilizer fitted I'm very happy and I would highly recommend!

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I’ve used In Car on numerous occasions and always am happy with the service. Had an enquiry, the very next day my car was booked in and my request fitted. Highly recommend

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 Would Recommens

Was having issues with my multimedia screen for my Polo. They replaced it with an even better and brand new multimedia screen. Sorted out within under an hour for a very good price. Would recommend! Thank you, Anwar.

July 4, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look