In Car Music Reviews 

442
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its professionalism and efficiency. Many commend the staff's extensive knowledge and helpfulness, ensuring a high standard of work. People appreciate the quality products that significantly enhance their vehicles. Reviewers frequently mention the quick and prompt service, with installations often completed efficiently and on the same day. The team is also commended for resolving issues and providing clear options without pressure, ensuring customer satisfaction. Overall, customers find the communication clear and the experience smooth, leading to a truly satisfying outcome.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its quickness, helpfulness, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their politeness, professionalism, and... See more

Product

Users describe positive interactions with product, highlighting the quality and impact of items like head... See more

Quality

Consumers find quality to be positive, with many reviewers praising the great quality of work and products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited ICM 2 weeks ago to have a new head unit, Audison amp, & a Hertz subwoofer installed in my 20 year old E46 convertible. The job was done professionally without any issues & at the agreed pr... See more

Rated 5 out of 5 stars

Excellent service from start to finish. I paid in advance, left the vehicle in goods hands while I was away for the day — everything was handled professionally and reliably. The dash cam installation... See more

Rated 5 out of 5 stars

Very helpful and determined to resolve any issues. In my case, I had fitted a Wireless Apple CarPlay Android Auto Interface for VW MIB 1/MIB 2 Golf MK7. Although the system worked, the touch screen wa... See more

Rated 5 out of 5 stars

Great place! The guys are super helpful and knowledgable. I wanted to upgrade the speakers in my BMW so got in touch with ICM. After sending through some details of my car, they recommended a number o... See more


Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Electronics Store
  4. Hi-fi shop

Information provided by various external sources

Welcome to In Car Music, East London's Leading Stockists & Installer of Car Audio & Security products, Car DVD & Navigation. This includes Car stereos Multimedia, CD Players, DVD Players & OEM replacement Car Radio, Car Speakers, Car Radios, Subwoofers, Speakers Amplifiers, MP3 Players, Aux In Stereo, USB Car Stereos, DAB Stereos, LCD Screens, DVD Screens, Handsfree Car Kits, Dash Cams, Accident Cameras, Reversing Cameras and Reverse Sensors. We also provide services relating to Car Audio Security and we stock car alarm, tracking systems from manufacturers like Viper, Hornet, Code alarms, Cobra, Tracker and Clifford Car Security Systems. We also supply and install Motorcyle Security, Bikes Alarms,Tracking and Accessory brand by Datatool.


Contact info

4.9

Excellent

TrustScore 5 out of 5

442 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(442)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Super Customer service

Customer service was excellent i went for a ghost immobiliser i booked it with Anwar he made the booking for the same day for me and they installed it within 45 minutes. When i went to pick it up the gentleman who showed me how to use it was very good and knowledgeable i think his name was Jas. He gave me a very good tutorial on how to use it. Very happy with the service and would recommend to everyone

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great service timely service

Great service timely service I will definitely be using them again as I will need a subwoofer the radio is working fine I'm still getting used to using it but they did a great job

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

car rear sensor fitting

car rear sensor fitting - amazing
amazing customer service and professional install.
customer focused team on phone, whatapps and in person

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience in my life with traders

Worst experience in my live with traders.
I’ve bought a particular screen , in few months it comes defect , then they replaced with different one with excuse is bigger screen , didn’t work at all. I told them I won’t the replacement of the original one I bought, then they said they have it in stoke I drove another 2 hours to their shop and again they installed a different screen then what I bought and paid. Now they even don’t bother to try to solve the my problem , I want the screen I paid £800 not a cheap staff they come with. Don’t waste your time and money there is a lot more companies out there .

April 15, 2024
Unprompted review
In Car Music logo

Reply from In Car Music

We ordered two replacement screen for this customer and he wasn’t happy with it as it was not like the first one ( original supplier not responding to our correspondence) we supplied. So we offered him a refund. We do admit the quality was inferior and to keep customer happy we are willing to remove and refund him in full.

Rated 5 out of 5 stars

These guys are truly talented and very…

These guys are truly talented and very helpful, had the hertz audio set + subwoofer installed and it's night and day difference for my Astra. There was one small issue that I came back for the they investigated for me without issues. Very grateful and would recommend for anyone else looking for an audio upgrade for their vehicles.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Hope In car Music Technicians read this

I hope In car Music Technicians read this review they've know me over the years as a returning customer looking for that certain sound I used to love on the older analog car radios which I struggled to get warmth and richer sound on the newer digital ones. So in fact I went the other day and one of the technicians said oh you again ha ha he was right I was hungry to get that sound of yesteryear or even similar so I ask them to swap the speakers around the back to the front this would have cost me £200 pounds but they stopped me after taking a look then said the sound is really good they gave me back the car I was disappointed no change had been made and so thought I was getting back the same sound to my surprise on turning the car radio on was as close to the old rich sound I was yearning for it sounds amazing the back speakers sound clear and thump nicely than before. I don't know what adjustments they made but it sound great and my head has not stopped bopping to the music plus saved me £200 I cannot thank them enough it looks like they have a real good ear for quality and tuned it perfect for me Thanks again In car Music one extremely happy customer.

November 30, 2023
Unprompted review
Rated 4 out of 5 stars

Quality work on my Apple car play and screen installation I would definitely recommend.

Great service. They updated my 6 inch BMW F10 screen to 10 inch with Apple car play and android audio. Fast and quality service. Giving 4 stars only because on the appointment day, they discovered that the wrong screen had been delivered in the shop and I had to reschedule for a week later, so I had to take another day off from work. They’ve been helpful and kept me updated on the estimated delivery date during that time.
Overall, good and professional. I would definitely recommend!

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

I would like to leave a 5 Star review…

I would like to leave a 5 Star review for In Car Music thay did a stereo & speaker upgrade in my vehicle I’m very happy with the installation I recommend them always as thay are very good also thay are very helpful and give the right advice many thanks Mr Singh.

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Top garage

Top garage
Professional service
I recommend everyone to go there,if you need any service on your radio or if you need new installation

November 14, 2023
Unprompted review

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