In Car Safety Centre Reviews 

1,389
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Today we had an appointment for my son who has a neuromuscular condition. We were met by Bev and her colleague Claire. Bev was so bubbly and greeted us immediately. As I already filled out informa... See more

Rated 5 out of 5 stars

Brilliant experience today at the branch in Towcester. We made an appointment easily online and arrived to meet Bev who was clearly very knowledgeable. I'd already done my research and narrowed in do... See more

Rated 5 out of 5 stars

I wouldn't go anywhere else for carseats. We live two hrs away from our nearest store but have made the journey four times over 8 years now and have bought 3 different stage car seats from ICSC. Our... See more

Rated 3 out of 5 stars

Ordered a new car seat and it arrived quickly and packaged well. Unfortunately there were a few superficial marks on the items, we had already installed the seat before noticing so didn't want to retu... See more

Company details

  1. Car Accessories Store

Written by the company

A child’s car seat is the most important safety product you can buy and we help you make the right choice. Browse our online shop and book a free consultation.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,389)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Missing order- ordered 14 days ago

I ordered my car seat on the 4th November and still have not received it. I left it about 5 days before making contact via Twitter and the Facebook page as I could not find a phone number anywhere. I had a response on Facebook finally 3 days ago to say that you would look into it and have not heard a single thing since. Going to call tomorrow as I finally found a number from an automated reply on Facebook but no human has responded to me yet. Really not happy with the poor communication and will not be ordering from your company again.

November 18, 2021
Rated 5 out of 5 stars

What an amazing product

What an amazing product! So simple and it does exactly what it says on the tin. My 2 year old can no longer gets her arms out her car seat. Highly recommend.

November 15, 2021
Rated 5 out of 5 stars

5 stars

Quick delivery, easy to order online.
I phoned twice before hand to ask advice on seats and both lady’s I spoke to were very helpful.

The seat came, my son loves it!
Great quality and very comfy.

November 2, 2021
Rated 5 out of 5 stars

Great service

Went in for a click and collect on a seat which we also had fitted. Very friendly service. How to adjust and fit the seat explained clearly and questions answered easily and confidently. They were also happy to check my child’s current seat as I was unsure on how they were sitting in it. Highly recommend visiting.

October 27, 2021
Rated 5 out of 5 stars

MK store October 2021.

I visited the MK location and spoke at length with Ash who was so knowledgeable and patient.
She demonstrated and showcased several seats explaining the pros and cons of each and allowing me to try and fiddle with each option in turn.
I completed an online purchase while visiting the showroom, which was relatively painless and straightforward and used the click and collect option as Ash had advised the 'online only' option was in stock at the MK site.
Once the purchase was completed Ash fitted the car seat for me and double checked it worked for me and my limitations in real life (I have issues with my hands and wrists so levers for twist functions etc played a huge part in my buying decision).
I cannot fault the service I received and will definately return to buy any car seats required in the future.

October 27, 2021
Rated 5 out of 5 stars

Fantastic company

Fantastic company, had the product we wanted in stock at a good price and it was delivered the next day. Can’t ask for more!

October 26, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look