This cruising club has completely changed my life. I joined in 2022 and have already enjoyed 10 cruises with my family and fellow club members. I’m truly impressed by the smooth and intelligent sy... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been with this company for about 5 years. At the beginning, it was really good. But then they started changing the rules and conditions all the time — almost every six months — and usually not... See more
I paid monthly for more than two years to reach the level at which I understood I could fully use my accumulated travel benefits. After reaching that level, I learned that full usage was restri... See more
unyamaa.incruises.com. Monday holiday ✨ #The journey continues. Galata International Seaport in Istanbul, Turkey. In some countries of 🌍, today is celebrated as a holiday! 😌 A... See more
Company replied
Company details
Written by the company
The world's leading travel Club Membership that gives you elite, unmatched, and expanded access to world-class travel experiences. Through its revolutionary membership program, inCruises awards you with Reward Points to help you travel sooner and more frequently. The Club Membership unlocks access to thousands of cruise, hotel, and resort destinations to choose from directly on the inCruises booking platform from your first monthly payment. Members receive instant access to 100% of their Reward Points from day one, so they can travel when they choose. With Partners and Members in over 190 countries, the possibilities are endless with the inCruises Club Membership.
Contact info
St. 1- Lot #3, Suite 500 (Metro Office Park 3), 00968-1705, Guaynabo, Puerto Rico
- www.incruises.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 19% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bait and Switch - Volatile Policy Changes
For 18 months, I have paid $100 towards my membership to inCruises. My sponsor told me and showed me on the inCruises website that I could be refunded the full amount we put in if we were ever dissatisfied.
It turns out that inCruises changes its policies without notice and as it sees fit to ensure you never get your money back. Also, they have a 'price match' guarantee which is pure robbery. A typical cruise is priced at a per-occupant rate, but they sell it to you at an inflated price and on a per-room basis. There is never a comparison they have to honor.
Do you see the bait and switch?
Now I'm stuck with 1800 points that I can use no more than 20% per reservation on a hotel room. My advice is to open a high-yield savings account and consider that your travel bucket.
3.0 massive disappointment
Been part of InCruises for over 2 years now, just as a member. I had enjoyed every moment up until 3.0 version of it. As a single person, was a joy to be able to save a bit through the year and pay the rest of it when I was booking the cruise. This new version of it, won’t give me any benefits, just forcing me to pay monthly and have points that won't be able to use in a lifetime, if I’ll go on a sigle cruise per year. Massively Disappointed.
I would love to be able and get the rest of my money back, as this change is not what I signed in for.
All my expectations were blown with this new version.
It’s now the 4th day that I’ve been…
It’s now the 4th day that I’ve been pleading with Incruises to cancel my parent's booking and refund the money due to my father's hospitalization. We paid over $5,000, we’re even willing to accept a partial refund. Yet, they’re refusing, claiming we didn’t insure our trip. Come on, Incruises, we paid $5,000 — what kind of insurance are you talking about?
To anyone thinking about joining Incruises, my honest advice: Don't do it. They are nothing but FRAUDsters, and they do not care about their customers. Even if you face a medical emergency like we did, they will not refund you a single cent and will basically STEAL YOUR MONEY.
I work in this business and it seemed…
I work in this business and it seemed very good to me, and this is not a scam, gentlemen, and it is not a pyramid scheme. Before giving a comment, we must investigate the terms very well to know what the business is about.
Avoid
Please, please avoid 🙏 All the 5 stars reviews are from people who want to make money off you. Pyramid scheme.
If your seriuos about traveling definitely take a look
Iv been a member of InCruises since 2022, I have found the savings and monthly contribution brilliant, i finally booked a trip away with inStays to Melbourne and stayed an an amazing place, even the Manager was amazed at the price i had the room booked for.
The new benefits added already for members are amazing and both my wife and I are very excited to be doing all our futures with this amazing platform.
Joining the club was one of the best…
Joining the club was one of the best decision of my life. Next month I am going on 5th cruise and will be many more thanks to the significant savings and value I am getting as a member of a club.
Don't Join if you are thinking about it
Don't join this company, it's a trap. We (my partner, my sister) paid them for 1 year. We then tried to book a trip, unfortunately couldn't find any available for the next few months. There are cruises but in all countries far from you. So if I want to book 1 year in advance then I have to continue paying as a member until the date I book, otherwise you can't get your money back. You only get 1-1, when you ask for 1-1 they don't pay you much, I think that amount is not enough to pay taxes and fees.
DON'T BE DECEIVED BY THEM. SAVE MONEY TO BUY OR CHOOSE ANY DATES OR TRIPS YOU WANT. THIS IS NOT A WAY TO SAVE OR MAKE MONEY. THIS IS A LIE TO LURE PEOPLE INTO A TRAP.

Reply from inCruises
Booking a cruise with Incruises
I have been a member of Incruises and paying 100$ each month for over 2 years... after paying regularly for 13 months and then suspending the payments, i have accumulated 1100$ which i cannot utilize (1 by 1). In the meantime i resumed paying regularly for 13 months and have accumuled 2600$ (2 by 1).
I tried booking a Cruise for a total amount of 2700$ and at the moment of booking, i am asked to pay a difference of 1600$ to book the cruise.
I have found offers on line for the same cruise starting around 1000$ for 2 people for 8 days.

Reply from inCruises
Thank you InCruises for all the…
Thank you InCruises for all the experiences! For more than 2 years I travelled a lot , I was cruising for South Africa , Middle East , Mediteranean Sea and more orher places. I was joined by booking hotels and resorts also and it was marvelous! I advice anyone to nave the same choise ! GEORGETA IBRAIMOF, MARKETING DIRECTOR , ROMANIA
Excellence club of travel
Excellence club of travel. I enjoy excellent vacations every years with my wife.
Complete chaos in the club
I would like to first correct that the company was renamed inGroup International in 2023.
Afterwards, I want to share with you the mess that I discovered as a partner of the club. I really liked the club’s offer to travel and earn money! I registered in the club in September 2018.
I also encountered a very serious problem, which I was able to discover only after 4 years at the club.
Besides the fact that I was unlucky with a sponsor, and she is building a career for herself in all legal and illegal ways, by the way, she violate clauses 9, 14, 26 of the agreement, which I witnessed from an oral conversation with her. I learned that many partners do not pay taxes in their country. My opinion is that the company should conduct an audit of each partner from the beginning of his existence in the club, so that the partners provide confirmation of the declaration of their taxes in their country. And if a partner earns money and does not pay taxes, some measures must be taken.
The company has created a unique opportunity for partners above you to look for clients under your account, to steal them from established accounts and not be held responsible for this. All personal information is reviewed by sponsors, which includes all phone numbers, their first and last names, and home addresses. Within 5 years I signed 65 registered members under my account and most of them were re-signed to another accounts. I asked to be removed from my sponsor, since I knew about her illegal actions and earlier, my request was ignored.
Of course no compensations or members reinstatement were offered by the company.
It is impossible to prove anything. In fact, I worked for the company for 5 years for free, I don’t recommend anyone to join this organization, because no one there cares, no one follows those established laws! The top partners earn millions of dollars a year, and you will just be free workers, if you are lucky, for small benefits, which in my opinion are not worth spending so much of your personal energy.
Learning about myself and this company.
Travel with InCruises was amazing…
Travel with InCruises was amazing experience, our team of 32 people saved more that $15,000
Thanks InCruises
What an incredible people and company
What an incredible people and company. They look so professional and like a family at the same time. Thanks Incruises!
Trips to Baja Mexico…and Bahamas
I took 2 amazing trips to Baja Mexico and Bahamas on March and October 2023, and I traveled completely free. I am doing Incruises since 2018, Very happy and proud to be in this amazing company.
A fantastically transparent and serious company
A fantastically transparent and serious company that offers these opportunities beyond the ordinary. Getting to travel, meet amazing people - discover the world!
Can warmly recommend.
Thank you inCruises!
inCruises - the turning point of my life
inCruises is no longer a company name, this word, this phrase is now a brand name. She turned this name into a brand with her work and quality. Getting to know inCruises was a turning point in my life. Exploring the world, cultures, making this trip for free, earning income, being part of a big family. Do you know what is the most important?! There are many network businesses in the world today. But they could not all become a brand.

Reply from inCruises
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







