inCruises Reviews 2,438

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

This cruising club has completely changed my life. I joined in 2022 and have already enjoyed 10 cruises with my family and fellow club members. I’m truly impressed by the smooth and intelligent sy... See more

Rated 3 out of 5 stars

I’ve been with this company for about 5 years. At the beginning, it was really good. But then they started changing the rules and conditions all the time — almost every six months — and usually not... See more

Rated 1 out of 5 stars

I paid monthly for more than two years to reach the level at which I understood I could fully use my accumulated travel benefits. After reaching that level, I learned that full usage was restri... See more

Rated 5 out of 5 stars

unyamaa.incruises.com. Monday holiday ✨ #The journey continues. Galata International Seaport in Istanbul, Turkey. In some countries of 🌍, today is celebrated as a holiday! 😌 A... See more

Company replied

Company details

  1. Travel Aggregator
  2. Business Networking Company

Written by the company

The world's leading travel Club Membership that gives you elite, unmatched, and expanded access to world-class travel experiences. Through its revolutionary membership program, inCruises awards you with Reward Points to help you travel sooner and more frequently. The Club Membership unlocks access to thousands of cruise, hotel, and resort destinations to choose from directly on the inCruises booking platform from your first monthly payment. Members receive instant access to 100% of their Reward Points from day one, so they can travel when they choose. With Partners and Members in over 190 countries, the possibilities are endless with the inCruises Club Membership.


Contact info

  • St. 1- Lot #3, Suite 500 (Metro Office Park 3), 00968-1705, Guaynabo, Puerto Rico

  • www.incruises.com

4.0

Great

TrustScore 4 out of 5

2K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Bait and Switch - Volatile Policy Changes

For 18 months, I have paid $100 towards my membership to inCruises. My sponsor told me and showed me on the inCruises website that I could be refunded the full amount we put in if we were ever dissatisfied.

It turns out that inCruises changes its policies without notice and as it sees fit to ensure you never get your money back. Also, they have a 'price match' guarantee which is pure robbery. A typical cruise is priced at a per-occupant rate, but they sell it to you at an inflated price and on a per-room basis. There is never a comparison they have to honor.

Do you see the bait and switch?

Now I'm stuck with 1800 points that I can use no more than 20% per reservation on a hotel room. My advice is to open a high-yield savings account and consider that your travel bucket.

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

3.0 massive disappointment

Been part of InCruises for over 2 years now, just as a member. I had enjoyed every moment up until 3.0 version of it. As a single person, was a joy to be able to save a bit through the year and pay the rest of it when I was booking the cruise. This new version of it, won’t give me any benefits, just forcing me to pay monthly and have points that won't be able to use in a lifetime, if I’ll go on a sigle cruise per year. Massively Disappointed.

I would love to be able and get the rest of my money back, as this change is not what I signed in for.

All my expectations were blown with this new version.

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

It’s now the 4th day that I’ve been…

It’s now the 4th day that I’ve been pleading with Incruises to cancel my parent's booking and refund the money due to my father's hospitalization. We paid over $5,000, we’re even willing to accept a partial refund. Yet, they’re refusing, claiming we didn’t insure our trip. Come on, Incruises, we paid $5,000 — what kind of insurance are you talking about?

To anyone thinking about joining Incruises, my honest advice: Don't do it. They are nothing but FRAUDsters, and they do not care about their customers. Even if you face a medical emergency like we did, they will not refund you a single cent and will basically STEAL YOUR MONEY.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

I work in this business and it seemed…

I work in this business and it seemed very good to me, and this is not a scam, gentlemen, and it is not a pyramid scheme. Before giving a comment, we must investigate the terms very well to know what the business is about.

September 8, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Please, please avoid 🙏 All the 5 stars reviews are from people who want to make money off you. Pyramid scheme.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

If your seriuos about traveling definitely take a look

Iv been a member of InCruises since 2022, I have found the savings and monthly contribution brilliant, i finally booked a trip away with inStays to Melbourne and stayed an an amazing place, even the Manager was amazed at the price i had the room booked for.
The new benefits added already for members are amazing and both my wife and I are very excited to be doing all our futures with this amazing platform.

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

Don't Join if you are thinking about it

Don't join this company, it's a trap. We (my partner, my sister) paid them for 1 year. We then tried to book a trip, unfortunately couldn't find any available for the next few months. There are cruises but in all countries far from you. So if I want to book 1 year in advance then I have to continue paying as a member until the date I book, otherwise you can't get your money back. You only get 1-1, when you ask for 1-1 they don't pay you much, I think that amount is not enough to pay taxes and fees.
DON'T BE DECEIVED BY THEM. SAVE MONEY TO BUY OR CHOOSE ANY DATES OR TRIPS YOU WANT. THIS IS NOT A WAY TO SAVE OR MAKE MONEY. THIS IS A LIE TO LURE PEOPLE INTO A TRAP.

April 22, 2024
Unprompted review
inCruises logo

Reply from inCruises

Hello friend, once a booking is confirmed, the Member must remain as an active paying Member through the embarkation process of the cruise for which Reward Points were used to book. If a Member fails to make Monthly Membership payments after booking the cruise and before embarkation, and consequently their account goes into a pending or an inactive status, inCruises has the right to cancel the cruise, and reimburse/refund all Reward Points and payments made for the booking. If you have any further concerns you may reach out to our Support Team via the "Get Help" button on your inCruises account. Thank you.

Rated 1 out of 5 stars

Booking a cruise with Incruises

I have been a member of Incruises and paying 100$ each month for over 2 years... after paying regularly for 13 months and then suspending the payments, i have accumulated 1100$ which i cannot utilize (1 by 1). In the meantime i resumed paying regularly for 13 months and have accumuled 2600$ (2 by 1).
I tried booking a Cruise for a total amount of 2700$ and at the moment of booking, i am asked to pay a difference of 1600$ to book the cruise.
I have found offers on line for the same cruise starting around 1000$ for 2 people for 8 days.

May 5, 2024
Unprompted review
inCruises logo

Reply from inCruises

Hello there, Alberto! Our most important goal has always been to help families from all over the world travel accessibly and more frequently! We encourage you to reach out to our Support Team, who would be more than happy to answer any questions or concerns that you may have about Membership or Partnership terms and protections. Just log on to your inCruises account and click on the “Get Help” button at the bottom of the screen. We look forward to hearing from you!
Thank you, and have a great day! ☀️

Rated 5 out of 5 stars

Thank you InCruises for all the…

Thank you InCruises for all the experiences! For more than 2 years I travelled a lot , I was cruising for South Africa , Middle East , Mediteranean Sea and more orher places. I was joined by booking hotels and resorts also and it was marvelous! I advice anyone to nave the same choise ! GEORGETA IBRAIMOF, MARKETING DIRECTOR , ROMANIA

May 15, 2023
Unprompted review
Rated 1 out of 5 stars

Complete chaos in the club

I would like to first correct that the company was renamed inGroup International in 2023.
Afterwards, I want to share with you the mess that I discovered as a partner of the club. I really liked the club’s offer to travel and earn money! I registered in the club in September 2018.

I also encountered a very serious problem, which I was able to discover only after 4 years at the club.
Besides the fact that I was unlucky with a sponsor, and she is building a career for herself in all legal and illegal ways, by the way, she violate clauses 9, 14, 26 of the agreement, which I witnessed from an oral conversation with her. I learned that many partners do not pay taxes in their country. My opinion is that the company should conduct an audit of each partner from the beginning of his existence in the club, so that the partners provide confirmation of the declaration of their taxes in their country. And if a partner earns money and does not pay taxes, some measures must be taken.

The company has created a unique opportunity for partners above you to look for clients under your account, to steal them from established accounts and not be held responsible for this. All personal information is reviewed by sponsors, which includes all phone numbers, their first and last names, and home addresses. Within 5 years I signed 65 registered members under my account and most of them were re-signed to another accounts. I asked to be removed from my sponsor, since I knew about her illegal actions and earlier, my request was ignored.
Of course no compensations or members reinstatement were offered by the company.
It is impossible to prove anything. In fact, I worked for the company for 5 years for free, I don’t recommend anyone to join this organization, because no one there cares, no one follows those established laws! The top partners earn millions of dollars a year, and you will just be free workers, if you are lucky, for small benefits, which in my opinion are not worth spending so much of your personal energy.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

inCruises - the turning point of my life

inCruises is no longer a company name, this word, this phrase is now a brand name. She turned this name into a brand with her work and quality. Getting to know inCruises was a turning point in my life. Exploring the world, cultures, making this trip for free, earning income, being part of a big family. Do you know what is the most important?! There are many network businesses in the world today. But they could not all become a brand.

August 25, 2023
Unprompted review
inCruises logo

Reply from inCruises

We are happy to hear that you have had a positive experience. Thank you for being part of the inCruises family and we hope that more opportunities present themselves to you soon!

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