Incrystals Ltd Reviews 

5,655
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

The £90 xl crystal arrived promptly. The only good thing to say about it. The image is a joke, its sits about 2 cm from the bottom, its over exposed, producing a blurred image, no definition, and no 3... See more

Rated 5 out of 5 stars

I can't praise this company enough. We wanted a gift for our parents Diamond Wedding Anniversary and were worried that, due to the current pandemic, that it wouldn't have been delivered in time. Hav... See more

Rated 1 out of 5 stars

Avoid this company! Ordered a 3D crystal heart PLUS LED light stand on 12th Dec however the LED stand wasn’t delivered. Called numerous times and the customer services people kept saying they’d pas... See more

Rated 1 out of 5 stars

Damaged item was given and no response from the shop I purchased two of 3D LED key chain. One of them was totally damaged. I immediately contacted the customer service in Incrystals to send me a... See more

Company details

  1. Trophy Shop

Written by the company

We no longer use Trustpilot's PAID service and therfore are unable to read or reply to your reviews, please contact us directly or review us on our website. Our customers turn to us for memorable gifts for important occasions. Put like that, you’d want to know, your special gift was in safe hands, right? This doesn’t just mean creating a wonderful gift, but also making sure it gets to the right destination on time. We do both rather well. So what’s all the fuss about? If you want to surprise someone with an unusual gift, even thrill them with your thoughtfulness, then our personalised & photo gifts are for you.ut


Contact info

2.8

Average

TrustScore 3 out of 5

6K reviews

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2.8

All reviews

(5,655)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delighted with the service

Delighted with the service, quality of the item and reaction from the recipient, who's gift it was. Really lovely gift, quick response from the supplier after a request for a slight alteration to my order, it was no problem, and speedy delivery. Brilliant. Will order again.

January 30, 2020
Unprompted review
Rated 1 out of 5 stars

The £90 xl crystal arrived promptly

The £90 xl crystal arrived promptly. The only good thing to say about it. The image is a joke, its sits about 2 cm from the bottom, its over exposed, producing a blurred image, no definition, and no 3d effect. it is appallingly bad. id already got a crystal of the exact same image. the existing crystal is breath takingly good, it makes people cry. Putting the two crystals side by side, best way to describe the difference, is one looks like its been produced by an art student, the incrystal one, someone from play school. i dont know how incrystal had the cheek to send it out, where is their pride in their work?

January 27, 2020
Unprompted review
Rated 5 out of 5 stars

I cannot recommend InCrystal more !

I cannot recommend InCrystal more !! My husband and I just lost our jack Russell of 15 yrs old and I wanted something to give him as a treasured gift of her ! Well the 3D crystal was just perfection !!! I cannot express how wonderful her face came out . My husband cried when I gave it to him . I will definitely be using the company again !! So glad I found them !!

January 24, 2020
Unprompted review

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