Independent Reserve Reviews 

Great website highly recommend good for starters in investing

Great platform / user experience. My #1 go-to for Aussie crypto trading.

Australian based, trusted and convenient.

It's more user-friendly than Binance. Particularly dealing with NZD.

I needed to send funds to an extremely sick person. I needed to do it quickly due to businesses closing. It has been 20hours and I am still battling with the ridiculous system of Independent Reserve where you have no ability to call or have live chat. The delays are totally unacceptable. I was sending to my own wallet in an international exchange and was prevented. Even after a satisfactorily answering all the questions, sending bank statements and having sent to the same wallet many times, they continued to challenge me and not send the crypto. It takes hours to respond and a different person every time. I have four accounts with them personal and business but will close them all. They are far too hard to deal with

★☆☆☆☆
Update - 12 days later (16 days since the transaction was marked as “completed”, and I still don’t have my funds.)

The only update I’ve received was from a Relationship Manager, who told me 5 days ago that they had initiated a recall from their banking partner and would resend the funds through another partner once returned.

No response from Support since.

I simply want my funds returned to the crypto wallet I will provide. Please give me a clear timeline.

UPDATE - 6 days later (10 days since the transaction was “completed”). Still no money and still no response from Support.

The only response I received came from my Relationship Manager. Apparently, Independent Reserve sent the funds to their banking partner, but for reasons completely unknown to them, the banking partner has not sent the money to me.

And the best part? Independent Reserve has no idea what to do about it other than keep asking their banking partner for an update.

So, 10 days later, I still have no money, no clear explanation, no timeline and no actual resolution.

UPDATE – 3 days later:
Still no money, and still no answer.

I’ve contacted Support twice and received no response. I also raised a formal complaint, and the response was essentially: “We’ll carefully review your complaint and get back to you within five days.”

The withdrawal was marked as processed on Monday 10th. I just want my money and a clear explanation of what is happening.
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NZD withdrawal has been showing as “Processed” since Monday, and now it’s Friday with still no money in sight and no progress.

The responses are slow, and the only update I’m getting is that they are “checking with the banking team”. This is my first transaction with Independent Reserve, and unfortunately it has been a very disappointing experience.

The process is slow, communication is poor, and there is still no clear indication of where my money is or when I will actually receive it.

Good takes a little bit but overall good easy to use

So easy to use and easy to deal with. Love it!

Honesty Reliability !!

It’s fast and easy

UMEDRAM PARANBHA PATEL

BAHRTIYA RESERVES BANK 1932
ON THE BIRTH OF DAHYABHAI UMEDRAM PATEL UMEDRAM PARANBHA PATEL HAS MADE RBI FOR HIS SUN

The registration and verification process was straightforward and easy to follow.

Works well, quick and intuitive

Easy to use. The ability to instantly buy is good however, to set a buy/sell prices is my hot button.

Our business has had an Independent Reserve account for some time now and the service, support, and safety of the exchange is excellent. Taylor recently addressed a policy issue both quickly and professionally. We would recommend Independent Reserve to anyone looking for a quality, professional, and efficient exchange.

Both desktop and app platforms are really easy to navigate, place orders and track transactions.

I think it's RIDICULOUS they have to " REVIEW " a transaction to my own wallet on a Litecoin transaction under $1000 in fact it's under $300. So in that time value can DROP. So it seems crypto is being over regulated or dumb rules!