Indian Cloth Store Reviews 

98
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I buy from IndianClothStore for more than 3 years. Great quality items, lots of collections available and an excellent customer service. Even you are abroad, they are here to communicate and help you.... See more

Rated 5 out of 5 stars

Purchasing from Indian cloth store has been one of my best experiences recently. They are great at customer service, made similar kurta pajama dress for my 1 year old which i wanted in the same design... See more

Rated 5 out of 5 stars

Extremely happy with my purchase and the quick service from Indian Cloth Store. I ordered a green bridal jewellery set which arrived in Brisbane, Australia, within 12 days via DHL. I was only charged... See more

Rated 5 out of 5 stars

Amazing service, always responsive & assisted with any questions I had whilst also being patient. The quality of product is amazing & got my delivery way earlier than I had hoped which was a bonu... See more

Company details

  1. Shopping & Fashion

Written by the company

Indian Cloth Store is the global online market leader in Indian Ethnic Fashion. The company consistently strives to interpret and re-invent this category, to cater to lovers of Indian fashion from around the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.6

All reviews

(98)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful bridal set which arrived quickly!

Extremely happy with my purchase and the quick service from Indian Cloth Store. I ordered a green bridal jewellery set which arrived in Brisbane, Australia, within 12 days via DHL. I was only charged $15 for delivery. The product was carefully wrapped and is beautiful. The quality looks as good as what was advertised. Would highly recommend Indian Cloth Store!

August 15, 2023
Unprompted review
Rated 4 out of 5 stars

I ordered an evening gown for special…

I ordered an evening gown for special occasions for 1/2/2022 and came on time with correct measurements to fit me. Everyone loved the gown. It's so comfortable to wear. Most of all the staff were very helpful.
I would definitely order from indianclothestore.

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible terrible service

Terrible terrible service. DO NOT USE. they didn't make clear that extra charges will be incurred AFTER purchase. They are now trying to refuse a refund. Do not use this company. I only out 1 start because I had to give something to write the review

April 5, 2023
Unprompted review
Rated 4 out of 5 stars

Glad to say I was proven wrong

Was concerned about my purchase as was unable to access my account and track purchase after I had made my payment. Was initially advised of an estimated 7 day delivery but became worried that my money would be taken and I would never receive my item, this was because I had contacted via email, WhatsApp and got no further with my issue, I also couldn't get through on the number.

I became more worried, wrote a review on trust pilot and contacted again via email and WhatsApp, a couple of days after the second attempt to chase up the issue,I was sent tracking details and received my item. The item was exactly what I ordered and in good condition, the only thing that I noticed was that the image provided of the clothing made the clothes look more better quality and neater in prin compared to real life but in fairness that's how advertisements are especially with velvet material !!! Overall I was just happy to get my item and to have received the item I ordered in the given time frame! I have already given it to stitch so will be able to wear it soon, because of this experience I trust Indian clothes store and will be happy to purchase again

February 11, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful service

Absolutely wonderful servixe qnd delivery was quite fast less than 2 weeks to doorstep.Customer service via watsapp is super prompt! Definitely coming back for more and highly recommended.

December 25, 2022
Unprompted review
Rated 5 out of 5 stars

Really Amazing

It's really trustworthy. I'm more than satisfied with the service. Even the lehenga, which I bought, is same as shown on the website.
Just a wonderful dress and an amazing online shop. I will be a regular customer :-)

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I’ve had an amazing, very professional service from this company. Items are very well tailored and perfect in size. Also products arrived before the set date. Very happy with them.

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service!!!!

Amazing service, always responsive & assisted with any questions I had whilst also being patient.

The quality of product is amazing & got my delivery way earlier than I had hoped which was a bonus.

Will 100% be purchasing from them again, this store was suggested to me by my friend who bought her wedding outfit from here.

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning quality

Absolutely stunning quality, im delighted with the two suits I purchased, really amazed on the quality and stitching.
Thank you so much

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Very good

I ordered a mens wedding outfit:

'Orange Art Silk Indo Western Suit 231321'

I ordered 17 days before the wedding I was attending (my own fault leaving it so late) however I asked them to make it and send it as fast as possible. I chased up almost every day, I did have to pay extra for DHL Express (£15) shipping even though they had already charged me £10 for shipping when I checked out.

Communication was very good throughout, via whatsapp and the website chat, although sometimes the communication between both was at odds with each other.

As it got closer to the wedding date and they hadnt shipped I again chased up frequently. They eventually shipped on Monday 20th June and it arrived to my door on the 22rd June - the wedding on the 25th. Tracking the parcel, it left India > Dubai > Leipzig > UK - all inside 48 hours.

It took 14 days to cut from cloth, stitch to size, quality check and ship which I thought was excellent service.

When the outfit arrived, it wasn't packed great but it was fine when opened out and hung, no creases and well folded. And the fit, design, colour and stitching was brilliant. I was anxious about the fit - but it was just perfect. I loved my item and at the wedding it drew lots of compliments.

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

This is the second time I buy a dress…

This is the second time I buy a dress from them, they treat them really well and they are patient with you and give you the best they have, I really liked them and loved doing business with them and this is the best store to buy my dresses from, thank you you are always the best

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service on WhatsApp - communication is great. My order arrived before the given date and I love the outfit. Better than i imagined it to be! definitely recommend!

May 30, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with the purchase

Very happy with the purchase! I bought a lehnga and had it custom stitched - the product is exactly as per the image and the fitting according to the measurements I sent is perfect. Great communication via whatsapp all throughout the process. Shipping to Spain was very quick and I even the received the product sooner than expected. Will definitely rely on them for future purchases!

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

LOVED IT!!will recommend

I was really skeptical to order at first but when I got my dress it was exactly like the picture. No actually it was better than the picture! Great customer service and they also confirm everything with me before stitching. Got a lot of compliments too. Will recommend this website.

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

Faultless

The quality of the garmet is very high, it has been perfectly tailoured to my measurments and came to the UK within weeks. It is truely a stunning Salwar.

February 28, 2022
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site. Product bears no resemblance to that which I ordered. No refunds or returns

February 26, 2022
Unprompted review
Rated 3 out of 5 stars

Material ok, stitchig should be improved

The order is done quickly, the Salwar Kameez matches all given colors in the pictures. The finish e.g. at jacket collar is not very professional done. I need to put a borderby myself. As well as the size is too small for EU standards.
If you order outside from India, be prepared for import tax on top of billing.

February 20, 2022
Unprompted review

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