Indigo Herbs Reviews 

22,487
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic broccoli powder. It's much easier on my digestive system than whole broccoli, and makes cooking much easier. I really hope it comes back in stock soon! I've been trying to find a differe... See more

Rated 4 out of 5 stars

Long-standing customer. Previously in the industry. The NEW ZEALAND Organic Green Barley Grass is the 'best by far' as grown on Volcanic soils which only the best can be....so haven't seen any v... See more

Rated 5 out of 5 stars

Always happy with this company,have had no problems and always order from them. Never had a problem

Rated 5 out of 5 stars

Indigo Herbs have been a good go to Health place for me to visit- very good products, helpful information. The delivery was within 5 days, unfortunately the Glass Water bottle I ordered arrived bro... See more

Company details

  1. Herb Shop
  2. Fitness and Nutrition Service
  3. Health Food Store
  4. Herbalist
  5. Tea Store
  6. Vitamin and Supplements Store

About Indigo Herbs

Written by the company

We pride ourselves in supplying the finest quality products produced to the highest standard. Many of our products are also Organic.

Click here to visit our quality page

 

Excellent Range of Products

We offer a fantastic range of all natural health, natural beauty & wellbeing products including;

You can also browse through our Natural Health Guide and discover our healthy gluten-free, dairy-free recipes;

Click here to visit our home page

 

Best Customer Service

We are very proud of our customer service and especially our record on Trustpilot.com. Our success is based on happy repeat customers so we are focused on fulfilling orders as quickly as we can and dealing with problems in a generous and timely fashion.
We also love to talk to our customers so if you have a question or want to chat, give us a ring on 01458 831 447. We believe that happy lives grow from happy lifestyles and that is reflected by the members of our team.

Click here to meet our team

 

Full Postal Guarantee

We guarantee that you will receive your order and in the unlikely event that it gets lost in the post, we will send it to you again.

Click here to find out about our postal guarantee

 

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

22K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(22,487)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive

Every time I’ve ordered the service is excellent! The quality of product is amazing and very affordable and delivery is always super fast!

April 28, 2025
Rated 1 out of 5 stars

The delivery company missed the first…

The delivery company missed the first delivery date with no explanation. Second date two days later they missed the main entrance and left on the street’s back door.

April 11, 2025
Indigo Herbs logo

Reply from Indigo Herbs

Hi,
Sorry to hear you did not have the best experience with the delivery of your order.
We are able to ship parcels through Royal Mail. If you would like us to use this service for your next order, please send us an email after placing your order, including the order number and the request to send via Royal Mail.
Best wishes,
Amelia @ Indigo

Rated 5 out of 5 stars

Great herbal tea

I'm a frequent customer of the tea herbs and I'm always happy with their products. Would be extra great if they done more organic. It's one of the very few herbal company's I trust. Herbs are the real medicines.

April 11, 2025
Rated 1 out of 5 stars

Ordered one product (slippery elm…

Ordered one product (slippery elm powder) and paid extra for next day delivery as needed to take away with me.
Told on the next day that it wasn't in stock and so by then it was too late for me to do anything about it.
Clearly a very poor stock system that can't allocate in real time.
They offered me 10% off my next order which is nice enough but doesn't really push me to try again after being let down.
Maybe I was unlucky but hard to rate higher than 1 star based on my one experience.

April 10, 2025
Indigo Herbs logo

Reply from Indigo Herbs

Hi,
I’m truly sorry for the inconvenience caused by your order being unexpectedly out of stock, especially since you needed it quickly. We understand how frustrating this must have been, and we sincerely regret that our system didn’t reflect stock availability in real time.
Please know that we are actively working on improvements to prevent this from happening again. While this situation is rare, we do carry out regular stock checks to ensure accuracy. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
Thank you for your patience and understanding.
Amelia

Rated 3 out of 5 stars

Unfortunately the item I wanted is out…

Unfortunately the item I wanted is out of stock.

April 9, 2025
Indigo Herbs logo

Reply from Indigo Herbs

Hi,
I’m really sorry that the item you wanted was out of stock. Unfortunately, we’re currently experiencing some issues with our stock system, which led to the product appearing as available when it wasn’t. We understand how frustrating this must have been, and we sincerely apologise for any inconvenience caused.
Please know that we are actively working on resolving this issue to ensure more accurate stock availability in the future. We truly appreciate your patience and understanding, and we hope to serve you better next time.
Best wishes
Amelia

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