Indigo Herbs Reviews 

22,487
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic broccoli powder. It's much easier on my digestive system than whole broccoli, and makes cooking much easier. I really hope it comes back in stock soon! I've been trying to find a differe... See more

Rated 4 out of 5 stars

Long-standing customer. Previously in the industry. The NEW ZEALAND Organic Green Barley Grass is the 'best by far' as grown on Volcanic soils which only the best can be....so haven't seen any v... See more

Rated 5 out of 5 stars

Always happy with this company,have had no problems and always order from them. Never had a problem

Rated 5 out of 5 stars

Indigo Herbs have been a good go to Health place for me to visit- very good products, helpful information. The delivery was within 5 days, unfortunately the Glass Water bottle I ordered arrived bro... See more

Company details

  1. Herb Shop
  2. Fitness and Nutrition Service
  3. Health Food Store
  4. Herbalist
  5. Tea Store
  6. Vitamin and Supplements Store

About Indigo Herbs

Written by the company

We pride ourselves in supplying the finest quality products produced to the highest standard. Many of our products are also Organic.

Click here to visit our quality page

 

Excellent Range of Products

We offer a fantastic range of all natural health, natural beauty & wellbeing products including;

You can also browse through our Natural Health Guide and discover our healthy gluten-free, dairy-free recipes;

Click here to visit our home page

 

Best Customer Service

We are very proud of our customer service and especially our record on Trustpilot.com. Our success is based on happy repeat customers so we are focused on fulfilling orders as quickly as we can and dealing with problems in a generous and timely fashion.
We also love to talk to our customers so if you have a question or want to chat, give us a ring on 01458 831 447. We believe that happy lives grow from happy lifestyles and that is reflected by the members of our team.

Click here to meet our team

 

Full Postal Guarantee

We guarantee that you will receive your order and in the unlikely event that it gets lost in the post, we will send it to you again.

Click here to find out about our postal guarantee

 

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

22K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.7

All reviews

(22,487)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The customer service is letting Indigo Herbs down

The customer service is letting this company down.
I have been waiting for an order to ship with Yodel for over one week. I emailed Indigo Herbs but never received an answer (I waited one week before I wrote this review). I can't reach someone on the telephone; there is always the answering machine, and there is no opportunity to leave a message.
My order arrived one week late, and one of the glass bottles was broken and empty. As I cannot reach customer service at Indigo Herbs, I can't report this problem. I like the products from Indigo Herbs. But after this experience, I won't order from them again.

March 17, 2025
Unprompted review
Indigo Herbs logo

Reply from Indigo Herbs

Hi Cornelia,

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience with your recent order, and I completely understand your frustration. This is certainly not the level of service we aim to provide.

I can see that we responded to your email on March 13th, asking for more information and offering an alternative delivery address, but I’m sorry if this response didn’t reach you or if our communication didn’t meet your expectations. We do our best to be available and responsive, and I regret that you found it difficult to get in touch with us.

Regarding your order, I sincerely apologise for the delay and the damaged item. We take great care in packaging our products—especially glass bottles—but unfortunately, issues can still occur in transit. We would be happy to send you a replacement for the broken Motherwort tincture at no extra cost, and we can send it via Royal Mail if that is a more suitable option for you. Please let us know how you’d like to proceed.

We appreciate your honest feedback and would love the opportunity to restore your confidence in our service. If you ever prefer Royal Mail shipping, just let us know when placing your order, and we’ll be happy to arrange it for you.

Thank you again for your patience, and I hope we can resolve this matter swiftly for you.

Best wishes,
Amelia

Rated 5 out of 5 stars

My Pint of Goodness in a Glass

I have been using organic Wheatgrass and Barley Grass from Indigo Herbs for more than 15 years now. It’s the only powders I have full confidence in.I drink a pint through a straw every morning. I feel it gives me energy to cope, especially as I struggle with insomnia.

February 27, 2025
Rated 5 out of 5 stars

I had been client for over a couple or…

I had been client for over a couple or years, and so far
no bad experiences with this company.
Always on time and well informed, even if I am short
in a product they refund immediately and and e mail
with the information.
Products well packed and delivery timely.
I love this.

March 4, 2025
Rated 2 out of 5 stars

Questionable reviews on website

You can't seem to post a review on their own website. I tried a stone root ( Collinsonia canadensis) tincture , it did nothing. The dropper had a 1ml line but would not fill up more than 0.5 at a time. Poor choice of bottle. Otherwise no issues with delivery.

March 10, 2025
Unprompted review
Indigo Herbs logo

Reply from Indigo Herbs

Hi Vanessa,
Thank you for your feedback—we’re pleased to hear your delivery went smoothly.

To ensure our product reviews come from verified purchasers, we partner with Trustpilot to collect customer feedback. This means reviews can only be submitted through their invitations after a purchase.

We’re sorry to hear the Stone Root tincture didn’t meet your expectations. As part of our satisfaction guarantee, we’d like to issue you a refund for the product - please reach out to us on sales@indigo-herbs.co.uk with your order number for us to be able to do this. If you have any further questions or would like assistance choosing an alternative, feel free to reach out—we’re here to help!

Warm regards,
Amelia

Rated 4 out of 5 stars

Happy customer

Easy to order, the tincture bottles arrived well wrapped and undamaged and in a few days after ordered. I will continue to purchase my peppermint tincture and valerian tincture from Indigo Herbs as I think they are good value and feel the company is very reliable

March 8, 2025
Rated 5 out of 5 stars

Happy with my order

Happy with my order. Items are just as described and arrived very fast from the UK to Canada. The herbs I've sampled so far are potent and of exceptional quality, especially for the great price and I think I would definitely continue to shop here for much of my herbal wellness needs.

February 26, 2025
Rated 5 out of 5 stars

Indigo Herbs are the only company I…

Indigo Herbs are the only company I will purchase
my tinctures & dried herbs from. The quality is
excellent, packaging well made & easy to use,
easy to order. Herbs are top quality.
A* Thank you

March 6, 2025
Unprompted review

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