Indigo Furniture Reviews 

560
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Now that Indigo furniture has ceased to trade a quick search brought me to Ashton and Coleman. they produce direct replacements for all Indigo beds, tables and other items.

Rated 5 out of 5 stars

Have just taken delviery of these beautiful peices of bedroom furniture for my daughter's bedroon, she is very happy. Plank - Crofter's Bed/Narrow Beside/5 Drawer Tall boy. David & Sean delive... See more

Rated 5 out of 5 stars

Great Products & Fabulous service. The Sales Staff, especially Ali were so helpful in assisting us with our purchases. The two delivery men were also very professional & caring in what they did. The p... See more

Company replied

Rated 1 out of 5 stars

Trust pilot. Why you re deleting the post of customers like me are putting into helping others to stay away from this company or any new company the ex-owners of Indigo are setting up. They h... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Information provided by various external sources

Lovingly made solid wood and distinctive leather furniture, handcrafted in sustainable Plank, Oak and Ash using traditional techniques; sealed with renowned guarantees.


Contact info

4.2

Great

TrustScore 4 out of 5

560 reviews

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4.2

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(560)

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Rated 5 out of 5 stars

Fantastic Company

Just received delivery of our second large order.

The quality is outstanding and Sean and Shane who delivered the goods were excellent.

The staff in store were also brilliant - would very highly recommend

May 14, 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Ellis,

Thank you for your lovely review, I am so pleased to hear how well your delivery went.

We hope to see you again soon.

Rated 5 out of 5 stars

Great service, great product

We ordered our first item from Indigo Furniture, a kitchen table, a few years ago. A great product that still looks as good today as when we got it. We recently ordered our second item from the company, a couch, which is fantastic - very comfortable and just what we wanted! Sean and Phil who delivered the couch arrived on time, were very professional and assembled the item quickly and easily. A very happy customer!

May 11, 2018
Unprompted review
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Reply from Indigo Furniture

Hello Lisa,

Thank you for taking the time to let us know how well your recent delivery went, we really do appreciate your comments and returning custom.

I will make sure this is passed on to Phil and Sean in our delivery team.

We hope to see you again soon.

Rated 5 out of 5 stars

Very Happy Customer!

Beautiful piece of furniture. Love it so much I am looking to order more items. Customer service was first class, helpful and informative. Delivery was excellent.

May 11, 2018
Unprompted review
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Reply from Indigo Furniture

Hello Louise,

Thank you for taking the time to let us know how happy you are with your Indigo Experience.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Sean & Scott arrived on time

Sean & Scott arrived on time, both taking all care possible, shoes removed at all times, furniture put together professionally and all items of rubbish removed, great service

May 11, 2018
Unprompted review
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Reply from Indigo Furniture

Hello Martyn,

Thank you for your review, I am pleased to hear how well your delivery went.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service given to us with delivery…

Great service given to us with delivery of our new sofas and dining table, thank you to Sean and Matt.

Very pleased with the customer service shown too from all at Indigo Furniture.

Thanks Sue and Mike

May 6, 2018
Unprompted review
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Reply from Indigo Furniture

Hello Sue and Mike,

Thank you for your review, I am so pleased to hear how happy you were with your new furniture.

We hope to see you again soon.

Rated 5 out of 5 stars

Great service and great furniture.

Great service from Sean and Matt today delivering our new Square Arm Sofa bed in aged saddle and patchwork cube.

Thanks again to all the team, can't wait to see what our next purchase will be.

Regards

Chris and Angela

May 6, 2018
Unprompted review
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Reply from Indigo Furniture

Hello there Chris and Angela,

Thank you for taking the time to let us know how happy you were with your new sofa bed and patchwork cube.

I will make sure your comments are passed on to Sean and Matt.

We look forward to seeing you again soon for your next purchase.

Rated 5 out of 5 stars

LOVE LOVE LOVE

We love our Hardwick Chaise. We had excellent customer service from start to finish. The delivery team were efficient and extremely knowledgeable with their aftercare advice.
We highly recommend Indigo and can't wait for the next unique and beautiful piece we choose x

May 4, 2018
Unprompted review
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Reply from Indigo Furniture

Hi Hayley,

Thank you for your review, I am so pleased to hear you were happy with our customer service and your fabulous new sofa.

We look forward to hearing from you again soon.

Rated 5 out of 5 stars

Absolutely brilliant customer service

Absolutely brilliant customer service. Had a fault with settee and Indigo sent a leather specialist round. When that didn't work they replaced the whole suite with no fuss. Couldn't have been better. New suite fantastic, thank you x

May 3, 2018
Unprompted review
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Reply from Indigo Furniture

Hello Donna,

Thank you for taking the time to let us know how happy you were with the resolution to your issue. I am so pleased to hear you were pleased with the level of customer service.

We hope you enjoy your new sofas.

Rated 5 out of 5 stars

Would definitely recommend

Having already bought two bedroom sets of furniture - plank and loved the quality and after service decided recently to buy a matching plank dressing table mirror and a Tequila chest for the lounge . It was delivered by (Dane and Sean ) they were very polite and helpful putting the furniture exactly where we wanted it - they were also very knowledgable about their product and explained how to use the different products that are supplied to maintain . I would always choose this company when buying furniture for the house and eveyone asks where we got it when they visit and it still looks fab after many years

May 3, 2018
Unprompted review
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Reply from Indigo Furniture

Hello Deborah,

Thank you for your wonderful review, I am delighted to hear how well your delivery went. The Tequila Chest is my personal favourite piece!

I will make sure your comments are passed on to Dane and Sean.

We hope to see you again soon.

Rated 5 out of 5 stars

My furniture was delivered by two very…

My furniture was delivered by two very nice helpful guys. The furniture was better than I expected...love it would recommend totally

April 27, 2018
Unprompted review
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Reply from Indigo Furniture

Hello there Julie,

Thank you for taking the time to let us know how well your delivery went.

We look forward to hearing from you again soon.

Rated 5 out of 5 stars

The fine materials and the superb craftsmanship

I had been looking for a rustic farmhouse style dining table for my new house for ages. My wife even joked with me that it's not exist what I liked.
When I found the Indigo Furniture website by chance, I immediately wanted to visit a showroom in order to see the quality of furniture with my eyes.
Aaron in Tunbridge Wells showroom was very kind and helpful.

I ordered the Miller’s Farmhouse Plank Table with a leather bench after I saw the fine materials and the superb craftsmanship.
They were finally delivered by Dane and Sean after counting down to the delivery day.
The delivery team contacted me in the morning on the day of the delivery and they arrived on time.
I am looking forward to purchasing more and highly recommend them to friends.
In fact, two friends already ordered since they saw our furniture.

April 23, 2018
Unprompted review
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Reply from Indigo Furniture

Hello there Chang,

Thank you for taking the time to let us know how happy you are with your new Indigo Dining Room furniture. I am delighted to hear how pleased you are with your new table and benches.

I will make sure your comments are passed on to Aaron, Dane and Sean.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service!

Can't fault them! Excellent service and very accommodating when I needed the delivery to be in the morning due to shift patterns!

April 22, 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Joanna A,

Thank you for your review, I am delighted to hear everything went well with your delivery and we were able to deliver to you at a convenient time.

We hope to hear from you again soon.

Rated 5 out of 5 stars

Faultless service - classic pieces

Indigo, you are one hell of a company!!!

I've bought a few pieces from you before but this is the first time I've left a review. I normally deal with Tracy via email or over the phone and she is amazing! Having recently moved house, she was full of good wishes and fingers crossed working towards exchange and worked effortlessly to get my oak table and bedsides delivered as close to the moving in date as possible. She even arranged for the delivery guys to rebuild my triple wardrobe - what other company does that?

Delivery day and Sean and Dane were brilliant. I was kept in touch, they were on time and nothing was too much trouble. Checking I was happy with everything they went on their 4 hour drive home!

I'm already making a list for the next piece of furniture which I can't wait to order!

Truly a brilliant company providing gorgeous pieces of furniture. Thank you!!!

April 22, 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Deb T,

Thank you so much for your lovely review, we love to hear how happy you are with each of your Indigo orders. I will make sure your comments are passed on to Tracy at our Harrogate showroom.

We look forward to hearing from you again soon Deb, thank you.

Rated 5 out of 5 stars

The whole team at Indigo from the…

The whole team at Indigo from the Tunbridge Wells shop to the Derby phone contacts and the delivery guys (David and Tom) were all helpful and kind. It was very good to see Indigo deliver their own furniture, which gives great reassurance of care and attention to detail.
Other companies make quite a meal of delivering to the north of Scotland, but Indigo took it in their stride - made every effort to meet our requirements, called with a 2 hour slot on the day and came when they said. They were careful, removed their shoes, and left us with the advice for care of the wood. We really like our hallway stand - a lovely piece of furniture.

April 21, 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Highland Lassie,

Thank you for taking the time to let us know how well your recent delivery went. I am delighted to hear you are happy with your new Hallway Stand - I will make sure your comments are passed on to David and Tom.

We hope to hear from you again soon.

Rated 5 out of 5 stars

Wow simply fantastic!

We recently received delivery of the Miller Plank bed (no footend) with matching bedsides plus the 8 drawer junior chest and as an afterthought the stunning Orage linen duvet cover/pillowcases.
Wow from start to finish we cannot praise Indigo highly enough for every aspect of their service.
Mariona who took our order over the phone was simply beyond helpful and so lovely.
The two delivery guys were also great, Dane and Sean, what a team! Swift, professional and made sure placement was okay and also explained the aftercare of the furniture in detail.
And the furniture, well what can say, I am so glad we picked Indigo, it had the exact rustic look we had been searching so long for and the quality of the workmanship has just blown us away. Forget what you may think are other similar looking products out there because in my personal opinion they don't even compare.
We went with the junior chest of drawers as we loved the quirkiness of the little drawers at the top which are actually a very decent size but everything is perfection and we could not be happier.
Thanks Indigo, we will be purchasing again soon, and to any potential buyers out there I would recommend this company above all others if you are looking for such styles, you will certainly not be disappointed.
Sue & Steve Marchant
Stockton on Tees

April 20, 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Sue and Steve,

Thank you so much for your review - the Millers bed and Orage bedding is a wonderful combination!

I am so pleased to hear how happy you were with Mariona from our Harrogate showroom, Sean and David - I will make sure your comments are passed on.

I am delighted to hear you are pleased with our craftsmanship, I too love the smaller drawers at the top of our Eight Drawer Chest.

We look forward to seeing you both again soon.

Rated 5 out of 5 stars

Brilliant yet again

Brilliant yet again!

The delivery team went above and beyond - they removed one of internal doors so that nothing would get damaged by one of the larger items. They contacted customer support on my behalf using their own initiative after we noticed some minor flaws in the larger table and within 24 hours I had notification of a delivery date of a new table - I couldn't have asked for better customer service!

As per the delivery of our last order, the team were polite, helpful and friendly.

April 20, 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Teresa,

Thank you for your review - I am so pleased to hear how happy you are with your recent Indigo purchase.

We hope to see you at our Matlock showroom soon.

Rated 5 out of 5 stars

Excellent Service

This is the second time we have purchased furniture from Indigo Furniture and we highly recommend them.
Their style of furniture is exactly what we like, the furniture is well made and the customer service is excellent.
All aspects of our purchase went very smoothly from ordering right through to delivery. Everyone at Indigo was very polite, knowledgeable, professional and friendly.
We had to change the delivery date and there was no problem, they were happy to help. Thank you Rebecca Boxall in the Despatch Department.
The furniture was delivered on time and the delivery guys were very knowledgeable. They checked where the furniture was to be situated and because we have oak floors they put felt pads on the furniture before bringing it in. They were respectful of our home too. Thank you David and Tom.

We will definitely purchase from Indigo Furniture again.

Carolyn and Carl

April 20, 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Carolyn and Carl,

Thank you for your wonderful review. We are delighted to hear how happy you are.

I will ensure your lovely comments are passed on to Rebecca and our drivers.

We look forward to seeing you again soon.

Rated 5 out of 5 stars

Indigo Furniture...simply the best

We have been to this shop twice and been looked after by Sarah Cobbley. The service we received was outstanding. Nothing was too much trouble. The furniture we have had was of the best quality.

Cannot more highly recommend this furniture store.

Anil Gambhir

April 14, 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello Anil,

Thank you for taking the time to write us a review. I am so pleased to hear how happy you are with your Indigo Experience. I will make sure your comments are passed on to Sara at our Harrogate showroom.

We hope to see you again soon.

Rated 5 out of 5 stars

Plank Bedroom Furniture

If we could give 6 stars we would.The bedroom furniture ordered is simply stunning. This was a surprise gift for my sister, so when i phoned Indigo to place my order, I spoke to Tracy, she was an exceptional help in advising on handles and whether to put handles on blanket box etc, but above all in keeping it a secret. Putting notes on order that no one was to be spoken to regarding order apart from myself and my husband. Her order arrived today and was delivered by two extremely polite and professional young men David and Tom. Definitely a credit to the company and took time to explain how to care for the furniture.Even helping by carrying new mattress up the stairs.Thank you Indigo for truly breath taking pieces of furniture.

April 10, 2018
Unprompted review
Indigo Furniture logo

Reply from Indigo Furniture

Hello there Sofia,

Thank you for letting us know how well your surprise present went! I am delighted to hear your sister likes her gift.

I will make sure your comments are passed on to Tracy, Tom and David.

We look forward to seeing you again soon.

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