Had issues with my V5 In & Motion box. Comms were very prompt, concise and easy to follow. When issues carried on intermittently, a replacement V6 box was sent out (4 day delivery to UK) complete with... See more
Company replied
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Luckily, I’ve never had to depend on the system to work so I can’t comment on that part of the product, but To cancel the subscription is a joke they require the Unit back and with all boxes where min... See more
Company replied
Posted my unit from the UK back to In&Motion in France as I wanted to cancel my subscription. Unfortunately, the unit got lost in the post. Luckily, I sent it by tracked postage so I could prove that... See more
Company replied
I had problems with my in&box and I had a European bike trip planned the following week. Having contacted the company they came back to me quickly and made the decision to post me a new in& box rather... See more
Company replied
Company details
Written by the company
La technologie In&motion permet à l'airbag de vous protéger efficacement en moins de 60 millisecondes.
Contact info
10 rue de la Lyre, 74960, Annecy, France
- +33 4 57 41 14 30
- customer@inemotion.com
- www.inemotion.com
4.4
Excellent
411 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic Customer Support …
Thankfully I haven’t had to rate the airbag and how it saved me in a tumble from my bike yet, but what I can review is In&motion customer service. I can honestly say that having a problem (largely due to my own
inefficiency) has been a great experience ! Sara and the team have been superb in their patience and understanding and their help has been amazing. Thank you so much. Customer support and experience as it should be … well done 😀
March 9, 2023
Unprompted review
Reply from In&motion airbags
Hello, thanks for this amazing review, proud to receive these good feedbacks from our users 😀
The best and easiest to use Airbag…
The best and easiest to use Airbag system on the market! Safes you from inuries and is super flexible to use in several suits, jackets and so on. The app works fine and changing the capsules is easy for everybody!
June 27, 2022
Unprompted review
Reply from In&motion airbags
Hello Jakob,
Thanks for this very nice review !
Have a nice day,
Dorian from In&motion
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