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Company details

  1. Web Hosting Company
  2. Internet Provider

Information provided by various external sources

Breitbandausbau, Glasfasernetze, Cloud-Services, IT-Services. http://t.co/PLWSJsVh7d


Contact info

1.3

Bad

TrustScore 1.5 out of 5

634 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No support

No support. With connection outage of 3+ days one general email about we experience majore outage an thats it.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Definitely the worst company on the…

Definitely the worst company on the market so far!

What a splendid mistake to sign up here! If I didn't care for all the employees that work in this diaster of a company, I would wish them to sink very fast!

I have been trying to cancel my contract for four months, have sent them emails, and have spoken to people. And just absolutely nothing happens.

Do yourself a favour. Even if you have to pay more, run to another company. Fast!

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. It’s been over 30 days and my internet still does not work. Yet I pay for service.

October 27, 2023
Unprompted review
Rated 1 out of 5 stars

increadibly bad service

increadibly bad service

to all that read, avoid this company. On top of the already written comments, in my case it's more than a month since I have started I contract, and I still haven't even received the router. I called more than 10 times, every time a different nonsense answer is given, if an answer at all. 3 - 4 times the reply was 'we will call you until X time', but no call back came. The customer service does not even know basic data about their own service, and the amount of frustration is like I have never experience. Avoid this company

October 4, 2023
Unprompted review
Rated 1 out of 5 stars

I don't know how to give a rating below…

I don't know how to give a rating below 1 star but I wish I could. If you plan on using inexio plan on only being able to watch a couple YouTube videos (if they even load for that matter)... Forget about gaming... The internet cuts out around every 5 seconds or so, so good luck for those that require a consistent connection to any type of server requiring a consistent connection.

August 19, 2023
Unprompted review
Show reviews in all languages. (634 reviews)

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