infinitel Reviews 

39
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Avoid this company at all costs. We had an awful experience with this business and their unethical practices. Andrew, the owner, was unresponsive to our queries, particularly regarding unexplai... See more

Rated 5 out of 5 stars

Excellent service. We recently switched from O2 business to EE with Infinitel and it was super smooth. I was concerned about having some downtime on our phones while things were porting over but Infin... See more

Rated 1 out of 5 stars

Email marketing sent without obtaining prior permissions, which is in breach of the Data Protection Act. Awaiting correspondence from Company in relation to this matter.

Rated 5 out of 5 stars

Infinitel are a trusted partner of ITS They put the customer at the centre of everything they do, and as a supplier they certainly keep us on our toes. They have a great range of products at very c... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Infinitel - The Leading Provider of Cloud Communications & Connectivity Solutions


Contact info

1.9

Poor

TrustScore 2 out of 5

39 reviews

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1-star

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1.9

All reviews

(39)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great deals and great customer service!

As a charity we don't have time to become telecoms experts and trying to search the market for the best deal for our mobile phone contracts was a nightmare. We were overwhelmed with information and we just didn't have the time to go through every single deal.

We have had excellent customer service from Infinitel Communications as well as great deals on our mobile phones. As a charity it is very important that we show value for money when we choose a supplier. We have no hesitation in recommending Andrew and the team if you want a great deal, great customer service and the right product for you.

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Having had a bad experience when changing over our phone systems in the past we entered into future changes of our phone system with some trepidation. We should have had no cause for concern from meeting with Andrew, right through to installation and completion he understood our requirements, listened to our concerns and communicated with us daily. I would have no hesitation in recommending Infinitel to any business.

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

Seamless and professional service…

Seamless and professional service provided from the outset with excellent customer services. Nothing is ever too much trouble and we have no hesitation in recommending Infiinitel for all your communication needs however big or small.

August 21, 2019
Unprompted review
Rated 5 out of 5 stars

Fast, effective and relevant to my business

Having just invested in my own business offices I needed fast and efficient set up to get connected and keep my business running efficiently! Andrew was fantastic and talked me though everything that my business would need and guided me on the most relevant solutions for my business.

August 20, 2019
Unprompted review
Rated 5 out of 5 stars

Infinitel are a trusted partner of ITS

Infinitel are a trusted partner of ITS
They put the customer at the centre of everything they do, and as a supplier they certainly keep us on our toes.
They have a great range of products at very competitive prices, end users would be lucky to find a better communication supplier than Infinitel
Keep up the great work Andrew

August 20, 2019
Unprompted review
Rated 5 out of 5 stars

UBU engaged Infinitel to improve the…

UBU engaged Infinitel to improve the level of service we provide to our valuable customers. We also utilise their landline recording systems to ensure GDPR compliance and we were very impressed with the addition of our auto attendant which provides information about the other UBU services such as our waste recovery and treatment. We are very happy with Andrew and his team and would recommend Infinitel.

August 20, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, my order was delivered very promptly and installation went very well. Top quality phones and any issues we had were dealt with very fast. Would highly recommend to anyone seeking a VOIP phone system.

June 27, 2019
Unprompted review
Rated 5 out of 5 stars

Infinitel are fantastic at what they…

Infinitel are fantastic at what they do. We use them for our business mobile and landlines and they I have found do the best job for us. Quick replies and problem solving experts you'll have no issues with them and the prices were better than everyone else's.

June 5, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I organised the mobiles & telephone lines for my company and am very limited in technical knowledge. Andrew was really helpful, and gave us a really good deal from the beginning. Highly recommend.

September 12, 2017
Unprompted review
Rated 1 out of 5 stars

Spam Emails

Email marketing sent without obtaining prior permissions, which is in breach of the Data Protection Act. Awaiting correspondence from Company in relation to this matter.

April 11, 2017
Unprompted review

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