INKA - Original Equipment Reviews 418

I am over the moon with the seat covers i got for my VW T6 campervan. The quality of the material used and the workmanship was 5*****
The fit was exceptional and do not look like they are ‘add ons’
The communication was stress free and i was always responded to quickly and politely
From my experience I have no hesitation in recommending the company

So this is as honest as I could be ..
Ordered covers for a vivaro 2020 sportive and after a few weeks I tried calling but to be honest why have a phone line that’s not answered and tells you to email so pretty pointless .They did reply eventually and said they would despatch by end of week but they didn’t till the week after .
When they arrived the drivers seat was miles out on the fitting so I had to contact them to return it which I had to take it to a dhl pickup and wait for a replacement .
A few weeks later I got a replacement which was even worse so again had to take it to dhl pickup point .I told them that I wanted a full refund as I was sick of the hassle and time it’s taking to just get a set of seat covers . They replied promising that the 3rd one would be tested and fitted to a seat before despatched so I face them a chance and it’s just arrived and at last it fits ok .
All in all this has took nearly 3 months which is a complete joke .The quality is excellent but the company isn’t run properly which is a shame because I brought INKA covers about six years ago and it was totally different so I guess Covid is another excuse for this company changing the way it runs .Get yourselves sorted and answer your phones otherwise with the reviews your getting I doubt you’ll be around much longer ..

Purchased a set of car mats for my golf R perfect fit great quality good delivery would use again

Ordered T6.1 seat covers, mainly based on the 2 day postage advertised. After a week of hearing nothing I emailed asking for a despatch date - no response. Tried calling them but there is a voice message stating you can only email - what kind of company operates like that? Answer: One that does not want to get hassled because they fail to deliver as advertised! Kept emailing over the next few weeks, pointing out I would be away in a month and they had to be with me before then. Still no response, until the point that I suspected this was a scam and said I would report them to my bank and Action Fraud, I then got a short email staying they would be posted that Friday. I pointed out that the week after I would be away for 2 weeks, so it had to be that week. Sure enough they failed to send them, only doing so a week later - they arrived at my house when I was away so I had to negotiate with Royal Mail to keep them until I was back. On fitting I find the front seats are loose so do not look great and the rear seats too tight to fit properly . They are plastic material and not worth £550 - It is pointless trying to communicate any of this to the company as they are not interested. Find a proper company who will make better quality covers and communicate with you, the extra expense is worth it - I suspect these are just being imported from China once they receive an order.

Absolutely shocking service and very poor customer service. Still waiting for my order

I am confused by the very poor reviews about no coms and products not fitting and rubbish quality. My experience has been different. Every email I sent was replied to by Martin. Yes… my order was always either in the sewing process or was being sent that week, however it never arrived which was disappointing …..until 7 weeks later.
Be prepared to wait as these Bentley stitch seat covers for 2016 transit are made to order. On arrival I have fitted them. They are like a glove and look like completely new leather seats. Very happy with the product and well worth the price.
Note to the company….my seat covers are excellent however regarding communication if it’s going to take 7 weeks let the customer know that. I was happy to wait and my frustration was having to email every week having expected a delivery. Fitting instructions should be supplied online or in the box however they are relatively self explanatory and simple to fit if patient but not everyone will be as confident. Took me 1 hour all in. Could be slightly better packaged as in covers were just loose in a big box. Wrapped in a simple covering with a complementary note from the company would make the difference. My covers are high quality but the experience could be improved.

Avoid at all costs. Full of false promises and incredibly poor communication. I am currently £300 lighter with no seat covers and no refund. Utterly disgraceful.

Seat covers did not fit the vehicle they were sold as being for. Inka took exception to my complaint, insisting that they should fit, basically implying I was lying or an idiot. I sent them back (at my expense) and was eventually refunded (less the cost of postage I paid with ways!). Cannot recommend.

Worst possible customer service. I ordered seat covers early September, a few days to deliver, still nothing. Unable to speak with anyone just a bot email response.

WHERES MY ORDER! ordered over 5 weeks ago, sent sevral emails, no response, no order recieved yet they took my money ok. I've tried calling but it's just a message saying email. Which I've done. How do I get my money back. I don't know what else to do. What is more upsetting is this was a present for my sons birthday A MONTH AGO!

Avoid at all cost they take your money and do not deliver going to try get my money back wish I read the reviews before buying!!!!

Absolutely horrendous! Waited over 3 weeks, and when the covers finally turned up the quality was horrendous! There’s no contact number to speak to anyone, the company is a joke! In the process of trying to return them! Avoid at all costs!

Avoid do not believe any of there lies 🤬🤬🤬ordered 6 week ago £500 and still nothing
Going through PayPal for a refund.

Just received and fitted my covers from Inka Corp. Read a lot of mixed reviews online but all in all on quality they all said it was brilliant and they aren’t wrong! The product is really great! Prices are so reasonable as well!! They did take a few weeks to come but I think it’s worth the wait for something of this quality! I spoke to Martin on the phone and he explained truthfully about delays longer than the 3-5 days. I would highly recommend just expect to wait a few weeks. The quality of these are brilliant!

Ordered my seat covers and matching floor mat for my 24” custom ready for the van being delivered, they arrived in 1 week from order,

Perfect fit , epic quality really looks the part

Really disappointed with the service and lack of it too. Taken nearly 8 weeks to get my full order. First order apparently went missing. Second order I was told had been dispatched but never came then chased again. Finally turned up but wrong mat sent. Complained and was told would not dispatch new one unless old one was collected which is a joke as it was their cock up not mine. Another 2 weeks before this turned up. Not totally happy with quality. One ripped just putting on and head rests are not a great fit and not all are the same either. Cannot be asked with the hassle to send them back again. Don’t think I’ll ever use or recommend this company.

Hi, brought sear covers for my 74 plate transit custom perfect fit and look good
Thanks 🌟 🌟 🌟 🌟 🌟

I got my. Seat covers after 3 weeks. Perfect quality. I’m so happy with it.

Waiting weeks and weeks , when I could have got same seats covered in few days in van centre, all most a month and still no refund or seats , not even a reply, don't buy if you want them this year