INKA - Original Equipment Reviews 414

Update
They keep ignoring requests for refunds and claim its been sent or being sent that same day for delivery tomorrow. Nothing actually gets delivered.

I have tried ringing their advertised number but gets cut off. I was trying to avoid going through the bank but clearly they intend to hold on to the money.

Like everyone else, ordered, paid and then nothing. I get automated responses saying they have a new customer service team now and someone will contact me the next day with a status, but no one ever has. Luckily paid on credit card so will claim it back. Would not recommend.

Ordered and paid for transit custom seat covers in January (in stock according to website) still not arrived no refund received after numerous complaints no phone call received as promised. Absolute con artist. I should have read the reviews

After having waited a long time for our covers to arrive, we discovered they had been incorrectly ordered (completely our fault). Following discussion it was agreed that we could return them for a refund, this we did some 6 weeks ago, needless to say we are still awaiting payment despite reassurance from Inka that the refund would only take between 3-5 days. A company that doesn’t have a phone number is not being more efficient as they would have you believe on their answer phone message, they just don’t want to deal with their customers. I would not trust them again…..
If a representative from Inka would like to prove me wrong then I will gladly alter this review …..

I orderd seat covers for a 2020 peugeot partner van, spoke to customer service on Friday and was told they would be dispatched that day and they was and I received then on monday and that was to Ireland! Very happy with the product fit and look well 👍

SCAM!
Taken our money 4 months ago and still no goods. Just more and more lie! Do not use these!!

Ordered seat covers on28/3/26 numerous emails sent and only a couple replies both promising they would be dispatched the following week then had a phone call saying they would be dispatched last week and still nothing I’ve now asked for a refund as it’s a joke .Wish I read the reviews before ordering and the website still says delivery between 3-5 working days AVOID

Placed a £500 order in March 2026 expecting 2-5 day delivery as specified on the website. Contacted support who explained to wait 2 more weeks due to high demand. I have since emailed them and not received a response. I am still waiting for my full set of VW seat covers. Please do not use this company.

Scam company, you won’t ever see your items you’ve ordered and you won’t get a refund either! AVOID AT ALL COSTS.

Placed an order for some van seat covers beginning of March, no sign after two weeks, emailed and was told they will posted out within the week, waited two more weeks and still no sign, all the while little to no email correspondence, requested a full refund with the company, no reply, put in a request for my credit card open a case on them then miraculously they turn up (placed the order 3rd March delivered 28th April) Opened the package to find the passenger cover fits but the drivers does not. What an absolute joke, just give it up, it's not working.

Avoid this company completely. My delivery never arrived, communication has been terrible, and I’ve now had to contact my bank to begin a chargeback request due to the lack of resolution.

After looking online, it’s clear I’m not the only person experiencing this. There appear to be hundreds of similar complaints from customers dealing with the same issues.

Trading Standards and the Financial Ombudsman will also be notified regarding this company and the handling of customer payments and orders.

If anyone else has been affected, I would strongly advise contacting your bank immediately and raising a chargeback or dispute request before it’s too late. They don’t deserve a penny given to them.

Extremely disappointing experience.

How did I not see these terrible reviews?? Like so many other people I ordered seat covers for my new transit custom on 26th March and still not received them despite showing as in stock. Inka claim they have been collected by DHL but are delayed with them 🤔 I have requested a refund but will raise a dispute with my bank if I don’t receive a reply.

Placed an order in December. Still not received and no response to my recent email. Avoid at all cost

This worse company av ever deal with in my 42 years off being on this planet. Stay well back people. Av leaned one thing always check the reviews before you press the pay button.

I ordered seat covers for my Transit custom. Seven weeks have passed and still no covers and still no correspondence from Inka. Don’t bother buying from here. I have asked for a refund

Please take your time to read this review.

I ordered my seat covers 5 weeks ago, it said on the website that the covers were in stock.
As it turns out they are made to order.

I decided to wait it out, give the benefit of the doubt, what I was seeing was a company in a crisis, this was explained when I emailed. They didn’t have amount staff producing the covers to keep up with the demand. The covers are made in the uk and I do think it’s important to support Uk businesses. I see a lot of people saying they didn’t get any reply but To be fair I got a reply eventually every time I emailed but judging by the amount of bad reviews I guess they are swamped with emails.

All I can say about my order is that the seat covers are amazing quality and were well worth the wait! It will take some time but just be patient as you will receive your covers eventually and you won’t be disappointed.

What’s letting this company down is the communication with customers, the website needs sorting out, its needs to be clear for the realistic delivery time when making an order and it should not say in stock if the covers need to be made to order. Overall I am very happy with the covers, credit where credit is due but they need to sort the logistics out. I hope they can turn it around and I hope people can understand how difficult it is to run a business right now in the uk, everything is against you and you just have a little patience’s…it’s not Amazon 😉

Save yourself the trouble, hassle and disappointment - look elsewhere for what you need.
We ordered a couple seat covers for one of our company vehicles near end of March.
T&C's on website state they aim for delivery in 5 working days. Well, don't hold your breath on that one. They are quick to take your payment for the order but not as quick to ship the order.
Order was delayed, and multiple email attempts sent to try to track our order went unanswered; nor do they answer the phone. The Phone no. on their website goes into an automated system stating all queries are to be emailed. Why bother listing a phone no. for contact if you wont answer it ?
Order was finally delivered a month later
Extremely disappointed in this company and their lack of customer service care.

Never received my order
£95 paid
Full of crap
Never received order or any refund
Total scam
DO NOT BUY FROM THIS LOT
SCAM SCAM SCAM !!!!!!!!

Absolutely disgusting service, lie after lie. Don’t trust this company.
Order covers 16 days ago, only just dispatched, I was told they were with dhl . Total lies. Honestly go else where. Worst company I’ve EVER dealt with.

Never received order. Sent out various emails to them kept getting the same response 'I will forward your order number to my production team this will be going out by tomorrow.'
Nothing. Incompetent and wasted human oxygen.

i ordered seat covers for new truck in january
no sign of delivery or any correspondence