The materials are okay, but the seat covers are a poor fit and cover safety features on the seat. There are no instructions (needed for a triple van seat). We got random parts from other packs (ma... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
How did I not see these terrible reviews?? Like so many other people I ordered seat covers for my new transit custom on 26th March and still not received them despite showing as in stock. Inka claim... See more
Worst company I have ever used, took over 12 weeks for delivery, communication is dreadful. Was promised 10% back if I wait for the cover when I asked for refund. Like an idiot I waited, now no refund... See more
Ordered complete front row seat covers for my Discovery 4 on 11th Jan 26. Order confirmed, then no further correspondence. Emails asking for updates were ignored. Covers delivered out of the blue 11... See more
Company details
Written by the company
Inka is a dynamic lifestyle brand specialising in tailored, premium-quality vehicle seat covers & floor mats. We draw on our heritage of combining quality and fine craftsmanship with innovation and exquisite design to create our own quintessential style that is specifically engineered to be fit for purpose. Our premium quality products offer longevity and authenticity by being at the cutting edge of engineering, design, and styling, utilising the finest high-performance materials available today. Our sister company Auto Kit International Ltd is a well-established supplier of high-quality leather trim and tailored interior accessories for leading car manufacturers’ including Jaguar Land Rover, Mercedes-Benz, VW (Volkswagen) , Nissan, Renault, Ford, Man and Audi. This has given Inka access to the original equipment specifications and materials used during manufacture ensuring our products consistently exceed expectations. Inka tailored seat covers are designed & tested with safety as the highest priority. Our tailored seat cover range is designed to allow normal air-bag deployment and accommodate ISOFIX where applicable. OUR MISSION: “TO BECOME THE GLOBAL CENTRE OF EXCELLENCE IN THE: DESIGN, DEVELOPMENT, MANUFACTURE & RETAIL OF BESPOKE SEAT COVERS FOR THE TRANSPORTATION SECTOR"
Contact info
Unit A3 , Chartwell Point, Chartwell Drive Industrial Estate, Chartwell Drive, Wigston., LE18 2FT, Leicester, United Kingdom
- 01509611068
- info@inkacorp.com
- www.inka-corp.com
1.6
Bad
415 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i ordered seat covers for new truck in…
i ordered seat covers for new truck in january
no sign of delivery or any correspondence
January 27, 2026
Unprompted review
Never received order
Made an order, received the email confirmation then nothing else. Waited 2 weeks to ask for an update. No reply. Waited another week, contacted them again. No reply. Requested a refund through PayPal a month after I made the order. Terrible company. Do not recommend.
March 28, 2026
Unprompted review
Absolutely horrendous company
Absolutely horrendous company - do not purchase from them. I ordered seat covers which stated 7-10 days lead time. After four weeks i started emailing and getting fobbed off with excuses. I obviously wanted these asap on my new van..... four months of bullshtt later and still no covers, i did a charge back through credit card thankfully.
Avoid at all costs.
April 1, 2026
Unprompted review
They lied about delivery time
They lied about delivery time.
They lied by saying seat covers were in stock.
Ordered on 27 February still not arrived 25 April.
Had to resort to bank credit card refund, who considered the case as fraud.
Whatever you do, do not give this company any money.
April 25, 2026
Unprompted review
Seat covers ordered two months ago !
Seat covers ordered two months ago !! I still haven't received them, I've asked for a refund no response!! No updates no way of contacting them by phone!
I guess I'll never receive the seat covers
They shouldn't be allowed to trade at all!
Do not buy from them!!!!!!!!!!!!!!!
February 27, 2026
Unprompted review
Transit Seat Covers and Floor Mat
I ordered ford transit seat covers and floor mat costing over £350. January 30th and to this date 22nd April still no product has been delivered. Numerous emails sent to a gentlemen called who responded up until about 4 weeks ago and since had no reply.after the first month I was generally worried that my order wasn’t going to arrive and I sent an email Mike responded and advised they would be sent out within the week and I’d receive a update when they get sent. No update was sent going on for 2 months now since this email and still
Nothing. Very very poor customer service and why garuantee a service over the website saying up to 14 days for delivery and waste peoples time and money hoping your product was going to show up.
Poor poor poor avoid at all costs, I’ve asked now for a refund and got ignored this was a week ago so I’ve had to request the bank to chase up the payment for goods not received
April 22, 2026
Unprompted review
Reply from INKA - Original Equipment
22nd April 2026
Update.
Production Delays & Late Deliveries
Dear Customers,
We hope this message finds you well.
As you may already know, we have encountered numerous delays in our production process, leading to significantly late deliveries of customer orders and resulting in dissatisfaction among some of our customers.
We sincerely apologise for this situation and hope to regain your trust as a genuine company experiencing growing pains.
The majority of our products are handcrafted in the UK and are of exceptionally high quality. However, the unprecedented demand for our items has created a bottleneck in our UK production line, which we are currently addressing and working to resolve.
We also acknowledge the frustrations expressed by our customers regarding the lack of communication from our customer services team located overseas.
In response, we have now established a UK-based customer service team that is collaborating with our UK production and operations team to efficiently manage the backlog and expedite the shipping of outstanding orders whilst ensuring we respond to customers as swiftly as possible.
Please be rest assured that we are doing everything we can to respond to your enquiries by email and to dispatch your orders for delivery as quickly as possible.
We kindly ask for your patience during this time.
Please check all your inboxes, including your spam and junk folders, for our email communication.
If you are unable to wait any longer for your order, please inform us, and we will process a full refund for you, passing your cancelled order to the next customer in line.
Please email customer services, including your order number in the subject line, at:
retailorders@auto-kit.co.uk
We would like to take this opportunity to sincerely apologise for any shortcomings in our customer services and delivery lead times that have not met your expectations.
Please be assured that we are working diligently to ensure that our service and delivery times align with the quality of our products, which are indeed worth the wait.
We hope to restore your faith in us as a genuine company experiencing growing pains.
Best Wishes From The Inka Team.
I would have given 0 stars
I would have given 0 stars, awful communication and service.
April 22, 2026
Unprompted review
Been 6 weeks with no delivery of my…
Been 6 weeks with no delivery of my seat covers been in contact with them multiple times with them telling lies and then no responce 100% avoid this company wouldnt recomend to anyone
March 7, 2026
Unprompted review
Worst company ever
Worst company ever.
No contact number
Still waiting for seat covers
Going to give them a visit
March 20, 2026
Unprompted review
DONT BOTHER
Ordered, confirmed then nothing!! Emailed with no response back so I emailed again (3 times) still ignored. Seat covers turned up finally today and to be honest I wish I didn’t bother! They aren’t great and seem like universal seat covers for a very high price! Don’t waste your time or money. Terrible!!
Update - Seat covers don’t fit as I have a rare seat. Even though all the other vans I’ve seen like mine are identical??
April 20, 2026
Unprompted review
Worst transit seat covers I have ever…
Worst transit seat covers I have ever seen!! From start to finish.
Ordered seat cover 4 weeks ago, after the website said 3-5 working days delivery.
Finally received the seat covers after 4 weeks. They don’t fit the seats nicely at all!
Avoid at all costs!!!
April 18, 2026
Unprompted review
Absolutely the worst company I have…
Absolutely the worst company I have ever used no seat covers after 7 weeks lies after lies now 5 email sent no reply avoid at all cost scammers
March 6, 2026
Unprompted review
Dont waste your money
Should have read these reviews before spending my money. I placed an order 13th march 2026, over a month later no update from them. Only DHL, who have said there is a holdup on delivery and after speaking with them its due to DHL not receiving my items.
Three emails to Inka-corp and not one response.
Dont use.
March 13, 2026
Unprompted review
Reply from INKA - Original Equipment
17th April 2026
Update.
Production Delays & Late Deliveries
Dear Customers,
We hope this message finds you well.
As you may already know, we have encountered numerous delays in our production process, leading to significantly late deliveries of customer orders and resulting in dissatisfaction among some of our customers.
We sincerely apologise for this situation and hope to regain your trust as a genuine company experiencing growing pains.
The majority of our products are handcrafted in the UK and are of exceptionally high quality. However, the unprecedented demand for our items has created a bottleneck in our UK production line, which we are currently addressing and working to resolve.
We also acknowledge the frustrations expressed by our customers regarding the lack of communication from our customer services team located overseas.
In response, we have now established a UK-based customer service team that is collaborating with our UK production and operations team to efficiently manage the backlog and expedite the shipping of outstanding orders whilst ensuring we respond to customers as swiftly as possible.
Please be rest assured that we are doing everything we can to respond to your enquiries by email and to dispatch your orders for delivery as quickly as possible.
We kindly ask for your patience during this time.
Please check all your inboxes, including your spam and junk folders, for our email communication.
If you are unable to wait any longer for your order, please inform us, and we will process a full refund for you, passing your cancelled order to the next customer in line.
Please email customer services, including your order number in the subject line, at:
retailorders@auto-kit.co.uk
We would like to take this opportunity to sincerely apologise for any shortcomings in our customer services and delivery lead times that have not met your expectations.
Please be assured that we are working diligently to ensure that our service and delivery times align with the quality of our products, which are indeed worth the wait.
We hope to restore your faith in us as a genuine company experiencing growing pains.
Best Wishes From The Inka Team.
Do not use
Ordered seat covers weeks ago. Not arrived, messaged to get a refund and getting no response from them. Do not use them
April 16, 2026
Unprompted review
Awful company and items
Awful company and items. The product took weeks to arrive after advising 3-5 days. When arrived the quality was really poor, items didn’t fit, whipped, straps fell off.
Refund has been requested and the company do not respond.
Stay well clear
February 2, 2026
Unprompted review
SCAMMERS!
SCAMMERS!! SCAMMERS!!
Bought seat covers for £250. Was meant to take 3-5 working days. It has been over 6 weeks now. I’ve tried to get my money back for over 3 weeks. Simply ignored. Absolute SCAMMER of a company. Might aswell throw £250 in the bin. Absolutely jokers.
April 14, 2026
Unprompted review
1 star is too good for this company
1 star is too good for this company. Terrible customer service. Spent £850 on car seats over a month ago. nothing has arrived and not replying to emails. Avoid!!!
April 14, 2026
Unprompted review
Scammers
Ordered some seat covers 6 weeks ago - no contact and no update - I have now sent a 7 day letter of intention to take them to court - still no response - going to small claims court now to get money back - worst company in the UK - do not buy anything off them or their parent company Auto-Kit International
March 1, 2026
Unprompted review
Shocking service ordered 10 weeks ago…
Shocking service ordered 10 weeks ago and still not received, iv emailed and asked for a refund 3 times and they just keep saying they are posting it on Monday
April 13, 2026
Unprompted review
Terrible company
Terrible company, doesn’t respond to emails, no definitive date given now waiting over 2 months. Don’t go near this business
February 14, 2026
Unprompted review
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