Ink Express Reviews 

647
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, pointing out that the friendly staff consistently provide quick and extremely helpful advice. People are also very pleased with the wide range of available items, noting that purchases arrive promptly and function perfectly. Buyers frequently mention that goods are always securely packed to prevent any potential damage during transit. Some reviewers were not happy with delivery times, mentioning that certain shipments took several days longer than expected to arrive. A few individuals also experienced unexpected issues regarding clothing sizing or printer compatibility, leading to noticeable frustration.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting excellent performance and reliability over... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Service

People report high satisfaction with the service, highlighting a consistently excellent experience over many... See more

Quality

Users describe positive interactions with quality, noting that the products are great and provide true colors... See more

Order

Customers had positive experiences with order, highlighting rapid delivery times and helpful service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Ink Express printer head cleaning fluid did the job where distilled water had failed. I inserted some kitchen towel under the print head and left the cleaning fluid on the head overnight. It took... See more

Rated 5 out of 5 stars

I have ordered many items from Ink Express over the years and have called customer services when I am unsure how to do something and the response is always professional and helpful. The items are alw... See more

Rated 5 out of 5 stars

Have used Ink Express for a couple of years and both their ink & refillable cartridges have worked perfectly with my Epson printer. Previously I had used Tesco & Cartridge World print cartridges and c... See more

Rated 5 out of 5 stars

For my very aged printer, I was very happy to be able to purchase refillable inks as this company have a large range. Ordered over the phone, no waiting and a helpful response, very reasonable price,... See more


Company details

  1. Printing Equipment Supplier
  2. Paper Distributor
  3. Printer and Scanner Store
  4. Printing Equipment and Supplies
  5. Scrapbooking Store
  6. Toner Cartridge Supplier

About Ink Express

Written by the company

As specialists in inkjet and dye sublimation supplies, Ink Express is a Midlands based printer and ink supplier. As one of the UK’s largest providers of quality compatible ink cartridges, toner cartridges, photographic paper, CISS and RIC our prices are consistently competitive without sacrificing quality.
Shop inkjet supplies
Ink Express specialise in Dye sublimation supplies for the personalised gift and promotional markets. We offer Sublimation printers, sublimation ink, sublimation paper and accessories. We also offer a wide range of popular sublimation blanks!
Shop sublimation supplies
With 30 years of experience in the print industry our team provides expert knowledge and customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

647 reviews

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4.7

All reviews

(647)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality service

I have ordered many items from Ink Express over the years and have called customer services when I am unsure how to do something and the response is always professional and helpful. The items are always delivered promptly and I have had no issues with faulty products. Excellent service.

November 3, 2025
Rated 5 out of 5 stars

TLC for my very aged printer

For my very aged printer, I was very happy to be able to purchase refillable inks as this company have a large range. Ordered over the phone, no waiting and a helpful response, very reasonable price, and the goods arrived, well packed, in just a few days.

October 20, 2025
Rated 1 out of 5 stars

Been customers for years, but will be going elsewhere now

We have been going here for years for ink and paper. In January we needed a new sublimation printer as ours broke, so we decided to go here for a new printer as they told us about a new system. The colours from this printer have always been a little different from the old printer but we put it down to different a ICC profile/settings. However, it got progressively worse to the point were it just printed brown, even using all the correct settings and trying different ones. We asked them about the colours in August and they told us that it was a photoshop problem, so I was on to photoahop for days to and had multiple people look at the settings, with no luck. I printed out through GIMP and they still printed brown. We took it in to the shop where they printed out a test print and sent it back saying it was fine (for £35) but when it was sent back the test print seemed to have the brown tint. We ended up buying a new printer from somewhere else before completely giving up sublimation and the colours are perfect, exactly as they should be with no brown tint. I have photos of prints from the 2 different printes side by side and the colour difference is bad. We have contacted Ink Express again and they are saying they can't help as it isn't a printer problem but it has to be. They told me I had all the printing settings correct. If it was a photoshop problem, the new printer would print incorrectly. We are so disappointed as this printer was only bought in January and we have been customers here for years. We have wasted money on ink, paper and materials trying to get these colours right, not to mention having to buy a whole new printer from somewhere else.

September 16, 2025
Unprompted review

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