Ink Express Reviews 

647
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and are always well packaged to prevent any damage. Consumers often mention that the staff is exceptionally helpful, friendly, and knowledgeable when providing assistance over the phone. People also highlight the outstanding quality of the products, which consistently deliver brilliant results for various printing projects. However, some customers also noted occasional delays with delivery times or expressed disappointment regarding unexpected color differences in prints. A few people experienced minor difficulties with item compatibility or mentioned wanting more direct communication for shipping notifications.

What people talk about most

Product

Users describe positive interactions with product, highlighting the high quality and great value of the items... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting speedy and prompt... See more

Service

Customers consistently note positive experiences with service, highlighting helpful telephone conversations... See more

Quality

People report positive experiences with quality, highlighting great value and excellent results over years of... See more

Order

Customers had positive experiences with order, highlighting rapid delivery and fair pricing. Consumers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Ink Express printer head cleaning fluid did the job where distilled water had failed. I inserted some kitchen towel under the print head and left the cleaning fluid on the head overnight. It took... See more

Rated 5 out of 5 stars

I have ordered many items from Ink Express over the years and have called customer services when I am unsure how to do something and the response is always professional and helpful. The items are alw... See more

Rated 5 out of 5 stars

Have used Ink Express for a couple of years and both their ink & refillable cartridges have worked perfectly with my Epson printer. Previously I had used Tesco & Cartridge World print cartridges and c... See more

Rated 5 out of 5 stars

For my very aged printer, I was very happy to be able to purchase refillable inks as this company have a large range. Ordered over the phone, no waiting and a helpful response, very reasonable price,... See more


Company details

  1. Printing Equipment Supplier
  2. Paper Distributor
  3. Printer and Scanner Store
  4. Printing Equipment and Supplies
  5. Scrapbooking Store
  6. Toner Cartridge Supplier

About Ink Express

Written by the company

As specialists in inkjet and dye sublimation supplies, Ink Express is a Midlands based printer and ink supplier. As one of the UK’s largest providers of quality compatible ink cartridges, toner cartridges, photographic paper, CISS and RIC our prices are consistently competitive without sacrificing quality.
Shop inkjet supplies
Ink Express specialise in Dye sublimation supplies for the personalised gift and promotional markets. We offer Sublimation printers, sublimation ink, sublimation paper and accessories. We also offer a wide range of popular sublimation blanks!
Shop sublimation supplies
With 30 years of experience in the print industry our team provides expert knowledge and customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

647 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(647)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

First time ordering from Ink Experts

First time ordering from Ink Experts, but I’ve seen nothing but great reviews about them, they are quick dispatch/delivery, also if you have a question and send them an email, they respond very quickly also, which is also very helpful when you need to know something asap, will definitely be ordering again

August 11, 2025
Rated 5 out of 5 stars

Very helpful staff

I ordered the wrong size paper and requested to return it and replace with the correct size. The company contacted me as the product I wanted was out of stock so it was agreed I would take an alternative product and pay the additional cost. The staff member was very friendly and helpful throughout.

July 7, 2025
Rated 5 out of 5 stars

Great experience

Great experience. Sian was so very helpful, she went above and beyond to assist me. Thank you so much. I’ve used you on several occasions before and I will definitely be using you again

July 10, 2025
Rated 1 out of 5 stars

Slow delivery

Have used you before and been very happy. However this time i ordered ink and I think I requested first class delivery. This is now the 6th day after it was ordered and it has not arrived. And it was really needed for a financial issue requiring a hard copy. Very disappointing and I really hope it is here tomorrow although I will have to buy elsewhere today. I appreciate it may be the fault of Royal Mail but at the very least you may wish to advise possible customers of issues or complaints of this.

June 30, 2025
Rated 5 out of 5 stars

First class,you speak to a very helpful…

First class,you speak to a very helpful HUMAN no robotic voice asking you to press buttons! I asked for my order to be dispatched after my holiday dates and this was delivered on the date I requested. I have used this company twice now and have no hesitation in recommending them.

June 27, 2025

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