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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and competitive pricing, often noting that they are a much more affordable alternative to original brands. The service is frequently highlighted as exceptional, with many people appreciating the efficiency, prompt delivery, and helpful support when issues arise. Reviewers also find the ordering process simple and straightforward, making it their preferred supplier for printer needs. However, some customers also noted occasional issues with product quality and compatibility. A few people experienced faulty cartridges, problems with cartridges not being recognized by their printers, or issues with them not fitting correctly. There were also isolated instances of incorrect items being sent or difficulties with returns.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the excellent quality of... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and prompt... See more

Price

Customers had positive experiences with price, consistently finding products to be well-priced and... See more

Order

Consumers generally find the ordering process to be positive. Many reviewers highlight the ease of online... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Opened a new toner several months after buying. It was faulty, producing streaky copies. Emailed Inkredible, they replied within minutes and a replacement cartridge arrived the next day. Corrected a f... See more

Company replied

Rated 5 out of 5 stars

The products are excellent and well priced. Inkredible are a reliable company, but I get bombarded by their stupid advert every 5 minutes on Youtube, which is causing me to think about boycotting the... See more

Company replied

Rated 5 out of 5 stars

I was trying to replace the cartridge holder for a friend who was tearing her hair out. I actually got through to a real, live human being (so sorry - forgotten your name) - who was incredibly helpfu... See more

Company replied

Rated 5 out of 5 stars

INKredible are the best ink supplier I’ve used online. My printer is a Cannon printer, and ink for this particular printer is expensive from Cannon, but I’ve tested it against INKredible inks and ther... See more

Company replied


Company details

  1. Printing Equipment and Supplies
  2. Office Supply Store
  3. Printer and Scanner Store
  4. Printer Ink Refill Store
  5. Printing Equipment Supplier
  6. Toner Cartridge Supplier

About INKredible.co.uk

Information provided by various external sources

Order... Install... Print!

Here at Inkredible, we understand our customers require a trusted, reliable, quick and cost effective way of buying replacement ink cartridges for their printers.

We believe that by offering the best quality ink cartridges with quick delivery and low prices, we get the balance just right. Mix in our expert Customer Service and that is why our customers keep coming back.

Visit Inkredible

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having mistakenly ordered the wrong ink…

Having mistakenly ordered the wrong ink cartridges I contacted the Company by phone. A speedy response and address to return the inks with promise that correct items would be sent. Within 2 days received an email tosay inks were in the post.
What incredibly good customer service!
The inks are excellent value as well.pp

July 25, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Lovely to hear this feedback, all the things we love to hear! Hope to have you back soon!

Rated 5 out of 5 stars

Have purchased ink for my two printers…

Have purchased ink for my two printers over the last 5 or 6 years and all very good with no suprises.
It's a pity that Epson and Brother cant get there act together and recognise these inks, and not keep asking you to buy their inks which are low in ink content and high in price.
Thank you for your good service.

July 24, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Always happy to save you some money George! Thanks so much for your loyalty and 5* review!

Rated 5 out of 5 stars

I have been with them for many years…

I have been with them for many years and will continue to buy my ink from them. I have never had any problems with my orders which I have received promptly.

July 8, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Thanks David, we really appreciate your custom and look forward to having you back soon!

Rated 5 out of 5 stars

Outstanding customer service (6 stars!)

Outstanding customer service (worth 6 stars...). A very prompt response to my online query as to cartridges not being recognised by my printer, and swift to-and-fro emails to suggest fixes. After these failed, a free replacement cartridge sent out immediately for next day delivery.

May 17, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Thanks John, a 6 Star review is very rare but we're more than happy to take it! Really pleased we managed to get you sorted and thanks do much for taking the time to review our service!

Rated 5 out of 5 stars

Fantastic Company

Found it difficult to find a company who sold inks for my printer.
Eventually found INKredible and am so glad I did.
I am elderly and not very tech savvy. However, their website was so easy to navigate. I easily found what I required and placed the order.
Delivery was very quick and I was kept up to date the whole time.
Thank you INKredible, will be recommending you to friends and family.

June 24, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi, thanks for the review and great to hear everything met your expectations. We really appreciate the recommendations to friends and family and we look forward to providing your ink cartridges in the future!

Rated 5 out of 5 stars

Compatible Epson WF-4830DTWF Ink

Ordered Compatible Epson WorkForce Pro WF-4830DTWF Multipack Ink Cartridges. They arrived within 48 hours and although printer warned me that they were not Epson cartridges, they work just fine. The cartridges came in their own flat pack and were delivered by the postman.

May 6, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for the positive 5* review!

Rated 5 out of 5 stars

Great Company & Product

So easy to order and great service. I have been a customer of Inkredible for several years and have always found them to be excellent to deal with.
I can highly recommend both the Company and the product.

June 20, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for the positive 5* review and for your continued loyalty!

Rated 1 out of 5 stars

Very very poor

Items placed on ‘back order’ and despite three emails to customer support the order remains unfulfilled. I have yet to receive the courtesy of a response to any of the emails the last of which was now a month ago!!!
It appears I shall have to report the company through my bank in an effort to resolve.
They claim to be a family run friendly business - disgraceful.

April 4, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi Andrew,

Thanks for the feedback. I personally emailed you on Monday regarding this issue and advised that unfortunately we couldn't find any emails in our system from your registered email address, but have requested any further information in case you contacted us from an alternative email address that we haven't yet searched for.

We respond to all emails and contact received, usually within the hour, unlike many online companies these days... I'm not sure what has occurred in this instance, but I'm more than happy to look into it further with your assistance, if required.

This particular product has been out of stock for over a month but we've finally been able to send the remainder of your original order after our order arrived on Monday morning.

Apologies again for the unavoidable delay in sourcing the remaining stock you required - This is not a normal period of delay that I'd expect to see on any other products.

Rated 5 out of 5 stars

Ink cartridges always reliable and good value and the advice was even better

Ink cartridges always reliable and good value. Particularly grateful to Callum for the advice given about my new printer (e.g. would it accept your cartridges). Have got stung before by buying a printer and its refusing to play ball. So felt confident in going forward.

April 29, 2024
INKredible.co.uk logo

Reply from INKredible.co.uk

Many thanks for the positive 5* review! Callum is a good one, pleased he allayed any fears on compatibility.

Rated 5 out of 5 stars

Inkcredibly good!

We have been using Inkcredible ink cartridges for several years now and would not go elsewher. Had used other compatible cartridges before often with disasterous results! Inkredible are just as their name suggests.
Inkredible products
Inkredible prices
Inkredible service
We have never felt the need to pay for the faster postal service as they always arrive on time.

May 1, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Happy to see a customer using the INKredible pun as much as we do! Thanks for your custom and review, it's appreciated!

Rated 3 out of 5 stars

The delivery delivered to wrong adress

The delivery. whoever delivered it left it at another property in the village. Lucky it was addressed well and the place it was left at contacted us and I was able to walk and get it. We didn’t find this very satisfactory

April 18, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi,

We understand it's annoying when a delivery goes astray as it's happened to us all at some point.

Unfortunately, we're in the hands of third party delivery companies when trying to get your order to you, over which we have no control other that getting the address correct at the time of purchase.

We're disappointed with a 3 star review in this instance as it's not something within our control that occurred, but I will say the vast majority of deliveries are carried out professionally and without any issue. Hopefully the product quality and service received during the purchase was satisfactory and a rare delivery issue will not put you off using us again in the future.

All retailers can be somewhat let down at times by delivery partners, but we're always here to help and make sure you get what you paid for, should this ever happen.

Rated 5 out of 5 stars

Details of company given by friend with…

Details of company given by friend with good reports. Having had difficulties with printer rejecting cartridges being able to get the correct cartridges at a very reasonable cost was a bonus. Quick delivery was also very useful. Certainly will pass on my recommendation.

April 17, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

We do love a recommendation and pleased to hear you were happy with our service and products! Thanks for passing on the word, it's so appreciated!

Rated 5 out of 5 stars

Brilliant service

Reported an issue with damaged cartridges yesterday afternoon and received replacement products before noon today - Brilliant service.
Thank you Inkredible for living up to your name.

April 16, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

We do try Sarah! Thanks for the review and your custom :)

Rated 4 out of 5 stars

Incredible value

Although they do not seem to last as long as OE, they are still incredible [no pun intended ] value.

April 7, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Thanks for leaving us a 4-star review, Keith. We do appreciate the kind feedback! The cartridges themself are the XL capacity which matches the XL genuine capacity - sorry to hear that you aren't getting the same lifespan. If this is a repeat occurrence, please feel free to get in touch at support@inkredible.co.uk and we can discuss this further.

Rated 5 out of 5 stars

Inkredible company

Inkredible company, great inks the work perfectly and great customer service.
Highly recommend

April 5, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Thank you for the 5-star review, Justin - we really appreciate the kind feedback on the cartridges, and customer service. Your recommendation means the world to us.

Rated 5 out of 5 stars

INKredibly Good!

An excellent company with service and products to match... couldn't ask for better! They are most obliging and helpful. I have dealt with INKredible for years and highly recommend them.

March 28, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Thank you for the 5-star review, Sutton. We appreciate the rating and kind words in regards to our products, service and the recommendation. Thanks for your loyalty to INKredible.

Rated 3 out of 5 stars

The product is very good and arrived on…

The product is very good and arrived on time. A couple of small issues. The receipt- for the item came later than I am used to and more importantly the ink colour was bllue when black was ordered. The price for the pen was however very competitive.

March 19, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi Neil,

I believe this review is for a different company entirely as we do not sell pens and our order confirmation receipts are sent immediately upon placing an order.

We sell ink cartridges, toners and printer supplies.

Rated 5 out of 5 stars

Ink cartridge

Could not wish for better service spoke to Callum went out of his way to help me what a lovely guy he deserves a rise

March 25, 2024
Unprompted review
INKredible.co.uk logo

Reply from INKredible.co.uk

Hi Michael, Thanks for the review! Although we can't promise Callum an immediate pay rise, we have upped his biscuit quota this month :)

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