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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including print size, durability, and overall finish, often noting it surpasses competitors. The customer service and staff are frequently highlighted as exceptional, with many appreciating the personalized, helpful, and responsive approach, making interactions pleasant and efficient. However, some customers reported receiving products with poor quality, citing issues like thick stitching, puckering, dirty marks, and misaligned or incomplete prints. A few people also mentioned dissatisfaction with customer support in these instances, describing it as unhelpful or slow to resolve complex issues.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high-end feel of garments... See more

Customer service

Consumers generally report positive experiences with customer service, often highlighting the helpfulness,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being helpful,... See more

Quality

Customers consistently note positive experiences with quality, praising the vibrant colors in DTG printing... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the outstanding and incredible... See more

Based on these reviews

Rated 5 out of 5 stars

I have being using Inkthreadable now for five years Always great service and product selection Always there if things do go wrong ie. an item getting lost by postal services and quic... See more

Rated 5 out of 5 stars

Very efficient service, fast turnaround time and our first lot of sample have printed beautifully. We love the intuitive website and the ability to make mockups before ordering. Em and Mary also sped... See more

Company replied

Rated 5 out of 5 stars

I've recently started selling from Shopify, using Inkthreadable as my POD service. Customer service has been fantastic - helping me to settle in and get up and running . I've mostly been dealing with... See more

Rated 5 out of 5 stars

I always have a great experience with Inkthreadable - whenever there's been print/order issues (which is rare anyway), they're quick to sort with no hesitation. Lovely staff, great service. They're al... See more


Company details

  1. Printed Clothing Store

Written by the company

UK based print-on-demand supplier that offers dropshipping for businesses selling t-shirts & other clothing, mugs, phone cases, tote bags, cushions, and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

916 reviews

5-star
4-star
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1-star

Replied to 23% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Worked with Inkthreadable with my etsy store

Worked with Inkthreadable with my etsy store and they always have well priced products and their customer service is really great if you need anything sorting.

They are always fast to respond to any questions and polite to talk to.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality. Great service.

Excellent quality. Second time ordered a bunch of t-shirts with its colours so loyal to the image on the computer. Great quality print, colours and workmanship.

Also, t-shirts printed 3 years ago still look and feel like new. I opted for good quality Stanley/Stella.

Printed mug ordered 3 years ago held well for nearly 3 years. Only recently the print started coming off. I am sure if it were never washed in the dishwasher it would have remained intact. Perhaps inkthreadable should warn customers to hand wash only.

Finally, they managed to print one of the t-shirts with the wrong image, however this was resorted within minutes, sending a replacement within 5 days.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding personal customer service

The print on-demand industry is usually all about scale. But very few of them are able to combine high-volume, consistent quality with individual customer service. I use Inkthreadable first because my customers get great products. But the reason I choose them over others is that there are people ready to talk, advise and support me when I need it. I do e-commerce, not printing and their knowledge - and willingness to help - is really valuable to me. Try getting that from the bigger players. Em - talking about you here! Thanks so much, keep up the good work.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and print quality

I’m so glad I included an additional organic line via Inkthreadable company in my shop. Their prints are great and the customer service excellent. Anytime I have a query, they respond fast, usually the same day, which is so important when dealing with customers requests on my side. Recently, I had an issue when my customer received a garment which didn’t fit the measurement charts. Em and their team helped me to resolve this. After providing photos, Em arranged an instant reprint for free. I’m very happy with their service and will use them more in my shop.

February 18, 2026
Unprompted review
Rated 2 out of 5 stars

Forget embriodery

Big shame. Promised so much with a great collection of Stanley/Stella organic clothes. Embroidery was in different places each time (3 times) and different to the print location for the same template. Brand new embroided tshirt turned up frayed too. Lovely customer service but didn't resolve at all, they said it was done by humans and there margin for error is quite high in terms of placement. Will look elsewhere for an alternative POD company now.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

First Order

It was the first time I had used Inkthreadable and I had a panic as to whether I had correctly made my order and emailed to cancel order. Em to the rescue, checked that I would still receive my item after Em confirmed that the order was perfectly fine....phew. Thanks Em for the fantastic customer service.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Great customer service.
Answered all my questions, which were alot within a day.
very helpful 10 out of 10.
Easy to use website for all my printing needs. Highly recommend 🌟🌟🌟🌟🌟

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible experience again …

Incredible experience again from Inkthreadable. Shirts turned up super quick, excellent quality for what I need, and shout out to Em for being awesome !

Would 100% recommend .

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service from…

Absolutely outstanding service from Inkthreadable. I've set up 2 Etsy shops and a Shopify shop over the last 2 months, all have the Inkthreadable print on demand integration set up and have worked amazingly well. The integration is really easy to set up and takes all the hassle out of placing orders, holding stock, and cash flow is improved as I don't have to invest in stock. I've had to contact inkthreadable twice with regards to issues I've had (not issues caused by Inkthreadable) and the customer service I have received has been first class, both times I dealt with Em, and they were so quick and efficient at getting back to me and dealing with the issue promptly, and in a lovely friendly and professional way. The quality of the Tshirts and the printing is awesome too, and the quality of the T-shirts are amazing, I had received samples from a few other companies before coming to inkthreadable and the quality just didn't meet my standards. I fully recomend Inkthreadable 🖤

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

POD is never easy but InkThreadable make it easier!

The world of POD is never completely perfect, it takes time, trial, experimentation and education. It's inevitable that sometimes things don't quite go to plan.

So when considering Print On Demand providers, this is where the great ones separate themselves from the average ones; and InkThreadable are always there to assist you with production optimisations, printing issues and customer replacements.

Their prices are competitive and the product selections good (not perfect I'd certainly like a broader product selection) and most of the time they have a great set of options to work with.

I'm looking forward to my continued business journey with InkThreadable.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality POD

Quality of print has been really impressive so far. Tried a few POD suppliers, and this is consistently the best I've found. Em has been really helpful too.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Best Decison :-)

Choosing Inkthreadable last year has truly proven to be the right decision. The quality of the garments is genuinely high-end — luxury feel — and the print quality is consistently outstanding. This is exactly the level of finish we expect for our brand, and it’s something our customers will absolutely appreciate.

We’ve worked with the big names before — Printful, Printify, etc. — but the difference is clear. They simply cannot compare when it comes to colour depth, print quality, and overall consistency that Inkthreadable delivers.

A special mention to customer service: Em, Ashley, Amy — you are wonderful. Patient, helpful, and always professional, which honestly makes such a difference when building a brand.

One small piece of advice to anyone new: if you have questions, read the Help section — everything is clearly explained 😅

Inkthreadable, Happy New Year. Thank you — we’re very pleased to have you as part of our journey.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Top!

I always have a great experience with Inkthreadable - whenever there's been print/order issues (which is rare anyway), they're quick to sort with no hesitation. Lovely staff, great service. They're all fab, but special thanks to Em on this occasion!

February 2, 2026
Unprompted review

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