This is a post in appreciation of the tremendous help provided by Jack McMeechan of the FirstPort Property Transfer Team in sorting out the Management Pack required for the sale of my late parent’s f... See more
Company replied
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Innovus delivers market-leading services and expertise to the property sector. With over 25 years of industry experience, we have become an established, trusted partner to a range of businesses, including FTSE 100 companies, national property developers, institutional investors, and property management companies. With dedicated teams in Business Services, Building Solutions, Asset Management, and Facilities Management, we are here to support your business in achieving its goals. We pride ourselves on delivering simple solutions to complex problems.
11 Queensway, BH25 5NR, New Milton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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Fire door inspection recently carried out by Erhan.
Very professional and personable service with good information on what he’s checking and what to keep an eye on.
Also did it last year to the same service level. Would recommend.

Reply from Innovus
Samantha has been so helpful. She is patient and thoughtful.
I tried to verify my Identity and was so frustrated as kept failed.
Sam
Tried to explained in every step and we finally came
To a success.
I m
Impressed
By her persistence and patience
To
Make this come real.
Tks Sam
Angela

Reply from Innovus
You should really putyour phone number on correspondence if you want a response

Reply from Innovus
Assisted me with getting ID verification code for Companies House for the management company of which I’m a resident director for the apartment building in which I own.
I had issues with the free online service offered on government website when it fell over during the final stages of verification. This meant I had to utilise an accountancy firm to verify my ID and address to generate verification code for Companies House.
Lily Tingle was exceptional in providing prompt communication and swift responses to all of my communication.

Reply from Innovus
Helped me sort out monthly payments so that my ADHD traits of forgetting to pay upon receipt of the yearly bill isn't an issue.
Confirmed I'm on track with my payments, and were kind to me when I explained my difficulties one year ago and again today when I had lost my portal log in details.

Reply from Innovus
Emma listened to what was said and was very efficient in dealing with the request.

Reply from Innovus
I phoned more in hope than expectation Lily Tingle and could not ask for better service. Lily sorted my query quickly and efficiently and is a great credit to the company.

Reply from Innovus
Prompt and very helpful and understanding response from you. Thank you

Reply from Innovus
Really helpful and informative. Spoke to me in a way that made me feel as though my problem was also their problem.

Reply from Innovus
I’ve had the pleasure of dealing with Luke Allen from Innovus, and I can honestly say he has been outstanding throughout. From the very start, Luke has been professional, approachable, and incredibly helpful.
What really stands out is how easy he is to deal with. Communication has always been prompt and straightforward, and he follows through on everything he says he will do.
Luke goes above and beyond to ensure everything runs smoothly, and his knowledge and attention to detail really inspire confidence. I wouldn’t hesitate to recommend him to anyone — he’s a real credit to Innovus.

Reply from Innovus
Fantastic service from the staff that attended me ! You are a star professional

Reply from Innovus
The call handler understood my query instantly and responsed promptly. I was impressed.

Reply from Innovus
Have been dealing with Mat Price and he has been fantastic. Responsive and helpful.

Reply from Innovus
I dealt with Thaissa Reis in your Company Secretarial Team and she couldn't have been more helpful!
I explained the urgency of a matter to her, that I had literally emailed on moments earlier. She jumped to action and got exactly what I required across to me. A breath of fresh air in this industry.

Reply from Innovus
a fantastic service all round - always add the new blog updates straight away and my Website is ranking well - great job

Reply from Innovus
All Questions answered and dealt with patience ,knowledge and courtesy .

Reply from Innovus
Secretarial help was very responsive, detailed and very helpful. Several clear emails made my task successful.

Reply from Innovus
Samantha dealt directly with my query and she helped me resolve an urgent matter with speed.

Reply from Innovus
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