Insightcreditunion Reviews 2

HIDDEN FEES that popped up AFTER LOC was paid off. If I weren't increasing my LOC I never would have been aware.
Spent 1.5 HOURS to resolve issue that was never resolved - all for $13.03 (the amount HIDDEN) was refused to be waived. It wouldn't have been a big deal IF:
1) had NOT be hidden
2) hadn't spent 45 minutes to increase LOC (paperwork wasn't generating), and then:
3) another 45 minutes to resolve the HIDDEN FEE issue which wasn't resolved.
No problem paying it IF it had been posted instead of hidden.
ALSO, debit card not connected to many ATMs without FEES!!
Will be looking for another credit union.

Appreciation of Mrs. Samantha in Call center- Winter Garden i believe- way back -not sure now
In Today's world , it is rare to find people like Mrs. Samantha who does a great job in the Call center //

She is pretty quick
She is sharp
she knows the job thoroughly
She is always have willingness to travel extra mile
nowadays you cannot find the work ethic like her
either they give some reasons or talk rude or find it hard to work on the phone
She is a true example
she would be a great asset for customers phone calls , driving Insight Mission and Vision
Please inform Mrs. Lauren Joseph - AVP or VP now and Mr. GEorge CEO -as you can see i have been a member from January 1 1998
and
Appreciaton of Branch manager in Downton Orlando, Florida Mr.Ronney Aleman (NMLS 552872) like a true genuine brother

This is to personally thank Mr.Ronney Aleman (NMLS 552872) like a true genuine brother, for his outstanding work on Wednesday evening almost pretty close as Google Maps made me run around- I am yet to send a notation to them..

Meanwhile, i thought i should send good thing/good note for Ronney - who is outstanding as always- i knew him from Apopka Branch- he deserves to be a top tier in the management..even though Mr. George CEO is there and Mrs. Lauren or ...she used to be AVP...way back in 2012 or 2014 i cant remember the year...I can check when I wrote to her
Okay i sent to her in 2014 to 2019 or 2020 - Mrs. Lauren Joseph- outstanding person.

Please ensure to send a good Kuros or Appreciation in his record for Mr. Ronney please...he is very thorough, speaks very little, highly professional , ethical.. Talks only the points....to the customers...exactly...Cares for the branch , employees and customers at the same time.. Well rounded good person.

Thanks
Sri

Thanks & Best Regards,
Respectfully Submitted,
Sridhar Rangaswamy ("Sri")
US Trademarks: #5030763 & 4837686
"Promise Less/Under Promise and Deliver More"
"Excellence is not an act, it is a Habit"
"Honesty is the Best Policy"Be Truthful,Honest and Fair"