INSITY Reviews 148

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Really delighted with my entire experience from ease of booking to quality of products coupled with an excellent service... Ordered an anniversary cake to be delivered in Lucknow this morning and and... See more

Company replied

Rated 5 out of 5 stars

I am happy with service provided by INSITY. 1. Oder delivered on Time/before time. 2. Exactly same stuff is delivered , what is shown on website. 3. Very good personalised gift option , with re... See more

Rated 5 out of 5 stars

I ordered a personalized head chef combo as a birthday gift for my husband. I must emphasize, I' am extremely pleased with the quality and the font size for the name is also just perfect. The most ama... See more

Company replied

Rated 4 out of 5 stars

It doesn't have led battery in received product. But once I call the management, they immediately replied me and sent battery. They follow up till I see led light in given pillow. I really like their... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Choose from a wide variety of Cakes, Flowers, Plants, Chocolates, Personalised Gifts and many many more GIFTS. Free Shipping - Same Day Delivery - Midnight and Fixed Time Delivery.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

148 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Fast delivery

Item delivered very fast and the product quantity is same as expected. I am really satisfied.

March 26, 2022
Rated 5 out of 5 stars

The cushions with the personalized pics…

The cushions with the personalized pics printed on them are big hit with my family and friends. Thank you Insity for a wonderful catalogue of personalized gifts and seamless timely delivery!

January 10, 2022
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Reply from INSITY

Thank you for the review.

Rated 2 out of 5 stars

Received incorrect quantity

It was the first time I placed the order for Chocolate Truffle cake based purely on the reviews for my daughter's 13th birthday but unfortunately I was totally disappointed as I placed the order for 1 kg but received only 1/2...though the other half was sent on the same, it ruined the excitement and the celebration. Cake tasted good.

July 21, 2021
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Reply from INSITY

We are extremely sorry for this issue with your cake order. We have given appropriate feedback to the local vendor responsible for the delivery of the product and we will ensure that this type of issue with quantity do not happen again. We hope you enjoyed the cake and will give us another chance to serve you better.

Rated 5 out of 5 stars

Happy with the product

I ordered a personalized head chef combo as a birthday gift for my husband. I must emphasize, I' am extremely pleased with the quality and the font size for the name is also just perfect. The most amazing thing is, it was delivered within 2 days of order. Go for it guys, it's truly awesome.

June 23, 2021
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Reply from INSITY

Thanks a lot for the positive feedback, hope to see you again at our website.

Rated 1 out of 5 stars

Did not deliver in time not at all…

Did not deliver in time not at all satisfied

June 16, 2021
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Reply from INSITY

We apologize for the inconvenience caused to you. We have your order number with us, our support team will call you to understand the actual reason for the delay. We will definitely take steps to deliver the gifts at right time in our future orders. We anticipate it might be because of the pandemic & lockdown situation but we will investigate this issue and take steps to correct it. We are again sorry it happened this way.

Rated 5 out of 5 stars

Good

Service is good

May 22, 2021
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Reply from INSITY

Thanks a lot for the positive feedback. Hope to see you soon at Insity again!

Rated 4 out of 5 stars

Satisfied shopping experience

I couldn't get the information regarding the status of my order while tracking. However, the order was delivered on time. Completely satisfied with the purchase.

May 19, 2021
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Reply from INSITY

We have got your feedback and we will definitely improve on it. We will put more tracking check points in the report that is shown to the customer for order tracking. Hope to see you soon at Insity again.

Rated 5 out of 5 stars

The product was same as shown on the…

The product was same as shown on the site and it came immediately on the next day. Service is excellent and they don't even charge for delivery

February 25, 2021
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Reply from INSITY

Thanks a lot for the positive feedback, We hope to see you soon at our website again !!

Rated 4 out of 5 stars

Awesome experience!!

On-time delivery...fresh flower with delicious cake... good service...thankyou insity

February 20, 2021
INSITY logo

Reply from INSITY

Thanks a lot for the positive feedback, We hope to see you again on our website soon!

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