INSITY Reviews 148

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Really delighted with my entire experience from ease of booking to quality of products coupled with an excellent service... Ordered an anniversary cake to be delivered in Lucknow this morning and and... See more

Company replied

Rated 5 out of 5 stars

I am happy with service provided by INSITY. 1. Oder delivered on Time/before time. 2. Exactly same stuff is delivered , what is shown on website. 3. Very good personalised gift option , with re... See more

Rated 5 out of 5 stars

I ordered a personalized head chef combo as a birthday gift for my husband. I must emphasize, I' am extremely pleased with the quality and the font size for the name is also just perfect. The most ama... See more

Company replied

Rated 4 out of 5 stars

It doesn't have led battery in received product. But once I call the management, they immediately replied me and sent battery. They follow up till I see led light in given pillow. I really like their... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Choose from a wide variety of Cakes, Flowers, Plants, Chocolates, Personalised Gifts and many many more GIFTS. Free Shipping - Same Day Delivery - Midnight and Fixed Time Delivery.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

148 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Prompt response

Easy to contact. Prompt response. Cooperative and transparent service. Highly recommended. Thank you!!

February 8, 2019
Unprompted review
Rated 5 out of 5 stars

I am happy with service provided by…

I am happy with service provided by INSITY.

1. Oder delivered on Time/before time.
2. Exactly same stuff is delivered , what is shown on website.
3. Very good personalised gift option , with reasonable price.

Many Thanks INSITY staff.

January 12, 2019
Unprompted review
Rated 5 out of 5 stars

EXECELLENT SERVICE ...

EXECELLENT SERVICE .... RECOMMEND THIS COMPANY TO ANYONE

December 19, 2018
Unprompted review
INSITY logo

Reply from INSITY

Hi,
Thank you for the positive feedback. We would be happy to serve you again.

Thanks
Team Insity
https://www.insity.com/

Rated 4 out of 5 stars

Really satisfied now

December 18, 2018
Unprompted review
INSITY logo

Reply from INSITY

Hi Shubham,
Thank you for the positive feedback. We would be happy to serve you again.

Thanks
Team Insity
https://www.insity.com/

Rated 3 out of 5 stars

No follow up

No follow up and the cost is too much

December 5, 2018
Unprompted review
INSITY logo

Reply from INSITY

Hi Mr. B Reddy,
Thank you for the feedback we are taking steps to improve on the follow up in terms of more emails and SMS when the product is out for delivery and / or ready for delivery.

We hope to see you again at www.insity.com and would be happy to serve you again.

Thanks
Team Insity
https://www.insity.com/

Rated 3 out of 5 stars

Showing the pic is different and lights…

Showing the pic is different and lights of my ordered pillow is different which I got.. The product was not good not getting full lights...

December 5, 2018
Unprompted review
INSITY logo

Reply from INSITY

Hi Tejakumar,
We are extremely sorry for the inconvenience caused due to the product not being upto your expectations.

We have done an internal enquiry and given feedback to the vendor about the product. Vendor has assured us to take steps to improve on the product quality.

We hope to see you again at www.insity.com and would be happy to serve you again.

Thanks
Team Insity
https://www.insity.com/

Rated 5 out of 5 stars

Nice pillow I have got

Nice pillow I have got, & sure order one more.

November 25, 2018
Unprompted review
INSITY logo

Reply from INSITY

Hi Jagdish,
Thank you for the positive feedback. We would be happy to serve you again.

Thanks
Team Insity
https://www.insity.com/

Rated 5 out of 5 stars

Insity is good

The cover is good and the name and charm number is also correct but the quality of of the cover should have been better

November 22, 2018
Unprompted review
INSITY logo

Reply from INSITY

Hi Roshan,
Thank you for the positive feedback. We would definitely pass your feedback to the vendor for the cover and explore options of improving the quality of the cover. Thank you for the feedback again.

We would be happy to serve you again.

Thanks
Team Insity
https://www.insity.com/

Rated 2 out of 5 stars

The message on cake was wrong

The message on cake was wrong. So was disappointed and embarrassed. However cake was good.

November 18, 2018
Unprompted review
INSITY logo

Reply from INSITY

Hi Poornima,
We are extremely sorry for the inconvenience caused due to the wrong message that was put on the cake.

We have done an internal enquiry and found that it was due to a human error. The message which was supposed to be 'Dad!!' was read and put as 'Didi', the problem being the wrong reading of the exclamation signs. We have reprimanded the vendor and have advised him to improve the QA process so that these mistake don't happen again.

We are again extremely sorry for the wrong message that was put on the cake. We have also delivered a sorry note to your shipping address with a small gift.

We hope to see you again at www.insity.com and would be happy to serve you again.

Thanks
Team Insity
https://www.insity.com/

Rated 5 out of 5 stars

Focused to meet needs

Delivered cake on time and exceeds our expectations..!

Thank you
swarna

November 15, 2018
Unprompted review
INSITY logo

Reply from INSITY

Hi Santhosh,
Thank you for the positive feedback. We would be happy to serve you again.

Thanks
Team Insity
https://www.insity.com/

Rated 5 out of 5 stars

excellent experience

November 8, 2018
Unprompted review
INSITY logo

Reply from INSITY

Hi Astha,
Thank you for the positive feedback. We would be happy to serve you again.

Thanks
Team Insity

Rated 5 out of 5 stars

Ordering very simple and quick

Ordering very simple and quick. Products were delivered very quickly indeed, well before expected time of arrival. Excellent condition of package as well. Very happy.

November 6, 2018
Unprompted review
INSITY logo

Reply from INSITY

Hi Jayanta,
Thank you for the positive feedback. We would be happy to serve you again.

Thanks
Team Insity

Rated 4 out of 5 stars

fresh flowers

the flowers are very fresh

November 2, 2018
Unprompted review
INSITY logo

Reply from INSITY

Hi Badal,
Thank you for the positive feedback. We would be happy to serve you again.

Thanks
Team Insity
https://www.insity.com/

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