Inspiring Vacations Reviews 

I phoned to query a cruise I had seen online, I received a return phone call and made a booking and paid the deposit in 10 minutes. So very helpful.

Original booking process was good but customer service has been downhill since then. For our tour, we need to apply for 3 separate visas. Despite repeated requests to them to give us the tour details so we can begin the visa processes, they have still not provided them even though we now fly out in 17 days (their own website recommends getting visas 30 days before your trip). All their email responses say that they are working on it but they are busy. We are now concerned that our visas won’t arrive in time because they have been unable to give us the tour details in reasonable timeframes. Hopefully this gets resolved but poor experience to date

First contact energetic too many emails confusing trail

We travelled on the 25 day small group Serengeti and Masi mara. Wow what an experience. It's so hard to explain what we did and what we saw in real life. The accommodation in each location was beautiful; the staff were incredible. Our guides were so knowledgeable and worked so hard to find us the animals and experiences while on safari. Then the real heroes of the trip were the animals. WOW!!! It's hard to believe we were seeing this in real life and not a documentary. What an amazing place, the colours and the people, the food, what an experience.

I have booked a trip with a friend of mine departing November 2026 still 5 months to go. So far so good until now, respond quickly to my (our) questions and keep in touch communications. Then, we really expect the 19day trip will be grate experiances for us. Therefore I leave the one star for afterwards when it's completed.

Excellent customer service - easy to book.

Very well organised tour. The tour guide was great, excellent English, and looked after everyone very well. The suggested gratuity of 12AUD pp per day is expected and you would feel uncomfortable if you did not pay.
You really do need to do the optional tours as you’re left at a loose end while the rest do the activity. We soon worked this out and opted in. Of course this adds to the cost of this very reasonable tour. The rickshaw ride and family lunch was excellent. The show on the lake was magnificent as was the light show at the bund in Shanghai.
The hotels were all very good although not very central. There were some long days of travel to and from hotels. The Guace Hotel Beijing had no restaurants or shops nearby.
The experiences at the Chinese Medicine Centre, Jade factory, pearl shop, silk shop and tea plantation had very long presentations and a lot of pressure to buy. Beautiful things if you wanted to buy.
We were impressed how clean everything was. So many trees. So many different buildings.
We felt very safe. Security is tight.

Great presentations on so many different destinations.

I did a tour of Borneo last year with some friends and it was brilliant. The tour route was great and our guide was exemplary. But unfortunately, this review is not about that. It’s about appalling customer service. I have been waiting for an approved and promised refund for seven weeks. After three unanswered emails, I called support who supposedly spoke to someone who said my refund would be “expedited” and would be received this week. Which it hasn’t. I wrote another email which has also gone unanswered. To add insult to injury, they have also used a credit which I had on my account and which was the reason my duplicate payment was being refunded. In essence, this means I have paid for the same extra accommodation charge twice. It has all left a very bad taste in my mouth and certainly not conducive to recommending the company to anyone.

Really enjoyed the tour of South Korea. The tour guide was great and a fun group of people to travel with.
Just wished we could have had more time in some places. But a great experience.
GM

The bus driver was excellent always getting us in and out of difficult spots.
Our tour guide B K was informative, friendly and very comprehensive about Korea and its interesting history. Also helping us with restaurant tips. I thoroughly enjoyed the whole trip.

We travelled with Inspiring to South America and had a medical incident whereby we needed to stay 2 extra nights in a location, reschedule 1 flight and cancel 2 nights accommodation at the next location. we would rejoin the trip. We called the Emergency numbers listed in our Trip Itinerary - all were unanswered, sent an email to Inspiring Aust - all unanswered. We were left to rearrange the trip ourselves with significant extra costs. If Inspiring had made the calls to change the accommodation and airfares there would have been no additional costs. We took it up with Inspiring on our return who dismissed our matter. we took it up with the Office of Fair Trading. There response to them included significant rewriting of history - they are liars and that says so much about a businesses ethics!

Specific, intuitive and user friendly

Very easy and comprehensive booking instructions. Staff very knowledgeable and helpful

I was the winner of the Sri Lanka tour, and it honestly still feels surreal to say that. From the moment the trip started, everything was organised, welcoming, and completely stress‑free. Sri Lanka is one of those places that stays with you — the mix of culture, scenery, wildlife, and people made it feel special from day one.

The itinerary was full and gave me the chance to see so many sides of the country: Sigiriya at sunrise, the misty tea plantations, the coastline, the temples, the wildlife. Our guide was fantastic — knowledgeable, funny, and genuinely proud to share his country. It made the whole experience feel richer.

If I had one small piece of feedback, it’s that a little more downtime would have been perfect. Some days were quite long, and even an extra hour here or there to unwind would have made the pace feel a bit more balanced. But every day was filled with things worth seeing, so it’s hard to complain.

Winning this trip was such a gift. I came home with new memories, new appreciation for Sri Lanka, and a huge sense of gratitude. I’d happily recommend Inspiring Vacations to anyone wanting a well‑organised, meaningful travel experience.

I thought the original information on the website was easy to understand. There was good follow up on any questions I had and the ability for staff to see what had been previously discussed with other service team members saved a lot of time not having to repeat my questions. This is the 2nd holiday I have booked and hopefully the final holiday experience will match the booking experience.

Eye-catching 40% off deal led us to book this short holiday trip to the USA and Canada for 12 days, that saved us over $2,000 on the regular already-reduced price. Our questions concerning visa and ESTA requirements were quickly and expertly answered on the phone by Inspiring Vacations staff. The booking process was quick and easy online with a small deposit followed by full balance payment within a few days because of the closeness of our departure date in August.

Booking confirmation was delayed several days.
The tour is of good value, however
More transparency in the tour booking would be appreciated.

I am satisfied with the service of your team. They always answered to my call. They responded to my request positively. It was effectively projected in my mail. All the staff in the team were polite and helpful. The price I paid for this tour is remarkable with 40% discount . Thank you