Interflora.ie Reviews 8,557

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 676 reviews, reviewers had a great experience with this company. Customers consistently praise the delivery service, noting that flowers arrive on time and in excellent condition, often exceeding expectations. People are thrilled with the beautiful bouquets, which are frequently described as being very similar to the online pictures and lasting well. The overall service is highly regarded, with many appreciating the ease of ordering and the helpfulness of the staff. However, some customers also noted issues with order accuracy, such as bouquets arriving without a card or looking much smaller than advertised. There were also occasional concerns about the quality of the flowers, with some wilting quickly, and a few people experienced problems with delivery notifications and customer support responsiveness.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, praising timely arrivals and... See more

Product

People report positive experiences with the product, often praising the beautiful, well-crafted flowers that... See more

Order

Consumers find the ordering process to be ambiguous, with many reviewers praising the ease and... See more

Service

Reviewers highlight positive aspects of service, often describing it as super easy to use, professional, and... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers expressing satisfaction with beautiful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 4 out of 5 stars

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

Rated 5 out of 5 stars

Any time I order flowers from Interflora I know my friends are always thrilled with their bouquets. They all send me photos & I have to say I'm never disappointed either. I know I can depend on Inter... See more

Rated 5 out of 5 stars

I received a beautiful bouquet of flowers that looked very similar to the image online. The flowers were delivered bright and early on my requested date, and they arrived in excellent condition. A l... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

About Interflora: Every day, thousands of people trust us to deliver their good wishes and thoughtful sentiments on their behalf. But it's not just about being the largest - we pride ourselves on being the most personable too. Everyone involved - from our florists, to our delivery drivers, to our customer advisors - all take care to add a little personal touch to the Interflora experience. We're also proud that so many award-winning florists choose to be part of the Interflora family. Each of our expert florists has the unique blend of skills, creativity and attention to detail needed to create every handmade Interflora bouquet. Our Heritage We've been delivering your good wishes for more than 90 years. With all of this talent to draw upon, we offer an exciting and fresh new selection of floral gifts for every special occasion and every season too. From contemporary chic to classic favourites, as well as unique creations via our Designed to Order service, our florists create perfect bouquets every day. As well as being the largest, we're the longest serving flower delivery network too. For more than 90 years we have enjoyed a reputation for excellence. Used throughout the ages our Mercury Man emblem is recognised worldwide as a symbol of swift and timely delivery and the very best quality floral gifts. Every bouquet ordered from us is prepared with care and hand-delivered as promised. And with our international network of florists, a special bouquet can be handmade and delivered almost anywhere in the world in just a few hours.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Rated 1 out of 5 stars

Delivery did not happen on selected day…

Delivery did not happen on selected day

Could not reach customer service

Shop from a local florist not this team

April 23, 2026
Interflora.ie logo

Reply from Interflora.ie

Good morning Sean,
Thank you for taking the time to leave feedback, I can see that you have contacted us directly, and that we have now resolved this issue for you.
With kind regards
Michelle

Rated 1 out of 5 stars

The bouquet was ridiculously small for…

The bouquet was ridiculously small for “standard” and bore no similarity to the photo advertised when I selected it. Definitely not worth €57

April 29, 2026
Interflora.ie logo

Reply from Interflora.ie

Dear Lorna,

Your Interflora Order Number: 60031075201.

Thank you for your quick response. 

I’m so sorry your gift wasn’t as beautiful as you hoped it would be, this definitely isn’t the service we aim to provide, and I can imagine how disappointed you are.

Please let us know if you would like us to send a complimentary order on our next available date? Alternatively, I can action you with a full refund.

You can reply to this email or message us on our website www.interflora.co.uk. 

Kind regards,

Beth

Rated 1 out of 5 stars

My flowers still have not been…

My flowers still have not been delivered! 12 days later!

April 26, 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Mary, I would like to investigate this. I have sent an email to you in regards to this. Thank you, Beth

Rated 1 out of 5 stars

The courier decided to throw them over…

The courier decided to throw them over the wall. Nasty. Especially when it was a 50th birthday bouquet

April 17, 2026
Interflora.ie logo

Reply from Interflora.ie

HI John, I am sorry to hear of your experience on this occasion. Thank you for taking my call today. Best wishes, Valerie

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