I was very disappointed with my order. The flower was already wilted, with orange leaves, and some of them had fallen off. The wine I ordered was past its expiration date
Company replied
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Review summary
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I placed an order on March 6th for next-day delivery, expecting it to be a surprise bouquet for my wife. Unfortunately, the order never arrived and the surprise was completely ruined. And the... See more
Company replied
Update March 18 : Following Interflora India's public reply, I was contacted again by email. Unfortunately, the proposed resolution remains unchanged (50% wallet credit + 50% refund... See more
Company replied
Worst service ever. Order was supposed to reach before 1 pm and it was delivered after 6 pm in the evening. It was surprise event planned for someone and they ruined it. Never trust them if yo... See more
Company replied
Company details
Information provided by various external sources
Buy Flowers Online - Any occasion be it birthdays or anniversaries its incomplete without flowers. We provide same day flower delivery in India, order flower bouquets & fresh flower arrangements online from Interflora.in.
Contact info
400072, Mumbai, United States
- www.interflora.in
2.1
Poor
730 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The flowers were very fresh and the…
The flowers were very fresh and the delivery process was also very smooth.Thankyou for making my sister birthday memorable
July 25, 2024
Unprompted review
Reply from Interflora India
Hi Monica, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
The flower's were fresh and arrangement…
The flower's were fresh and arrangement was good
You'll need to introduce some more flowers arrangements concepts on your website in the range of Rs 1500 to 2500 which makes the customer have more beautiful floral arrangement options to choose from
July 7, 2024
Unprompted review
Reply from Interflora India
Hi Shruti, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
Reliable and quick service
I was able to order flowers to my fiancée from Germany without any issues. She received the flowers in the given timeframe with the additional gifts. The flowers were gorgeous! I can only just recommend Interflora to everyone!
June 27, 2024
Unprompted review
Reply from Interflora India
Hi, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
Reply from Interflora India
Hi Neha, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
I had a great experience with…
I had a great experience with Interflora. The flowers were fresh and the hamper was true to its quality. Very impressed and happy with the delivery and service. Highly recommend
June 25, 2024
Unprompted review
Reply from Interflora India
Hi Tazeen, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
Beautiful bouquet…
The bouquet I ordered recently was delivered well on time and the flowers were exactly as shown in the picture,fresh and vibrant yellow..the recipient absolutely loved the bouquet...
... Appreciate your efforts...please continue to maintain your standards...
Shubhra Heeth
June 22, 2024
Unprompted review
Reply from Interflora India
Hi Shubhra, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
Excellent service
Excellent service. On time delivery . The plant is healthy and good quality.
June 18, 2024
Unprompted review
Reply from Interflora India
Hi Vandana, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
The flowers were stunning!!!
The flowers were stunning and delivered on time. My dad loves them for Father’s Day !!
beautiful arrangement and basket
June 18, 2024
Unprompted review
Reply from Interflora India
Hi, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
Best customer service. Taking 100% responsibility
I placed order on 12 June for a special occasion and when received the order it’s not up to satisfaction. I wrote comments in their apps on my order.
The next day , Customer service team contacted me, sent apology and informed me they will send replacement order .
Order received with the very fresh flowers .
I will still be using for all future occasions
June 14, 2024
Unprompted review
Reply from Interflora India
Hi, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
Top Marks for Quality & Delivery
Despite Gurgaon's searing heat, the flower arrangement arrived fresh and healthy. Delivery was spot on during the pre-determined interval. Keep up the good work!!
June 5, 2024
Unprompted review
Reply from Interflora India
Hi, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
The delivery was made on time and it…
The delivery was made on time and it was as perfect as the I saw in the picture.
June 3, 2024
Unprompted review
Reply from Interflora India
Hi Joyce, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
Good experience
Good experience. Flowers were delivered on time and recipient was happy. I would recommend this agency. We got to know of it through our friends in India. I would definitely use them again
June 1, 2024
Unprompted review
Reply from Interflora India
Hi , we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
I can rely on Interflora 100%.
May 27, 2024
Unprompted review
Reply from Interflora India
Hi Sandra, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
Reply from Interflora India
Hi Ashmita, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
Really good products and timely…
Really good products and timely delivery. Absolutely loved it. ✨
May 29, 2024
Unprompted review
Reply from Interflora India
Hi Divya, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
One of the best!
I’m mostly happy with the quality and variety offered. They’re definitely expensive but worth it.
May 10, 2024
Unprompted review
Reply from Interflora India
Hi Ishanee, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
STUNNING
Placed an order to get delivered at a hospital in Chennai. I accidentally put in the wrong recipient phone number and so the order didn't get delivered on the proposed date, as they couldn't get hold of the recipient. I was given a full refund (Interflora Gift Voucher) and I went on to re ordering the flowers, cake and treats. Interflora went above and beyond with responding to all my queries, keeping me updated with the order and getting my order delivered promptly. The flowers, cake & treats were just as stunning as seen on their website. Would definitely recommend Interflora everyday of the week!!
May 15, 2024
Unprompted review
Reply from Interflora India
Hi Linda, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.
We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.
Warm Regards,
Team Interflora India
EXPENSIVE. NOT WORTH WHAT YOU PAY.
1. They are very expensive. Much more than FnP
2. They focus more on the looks rather than the flowers
3. Delivery was prompt
My order number was 11970047. Just to clarify, nothing went wrong, but Interflora is very expensive and the quality of the flowers not very good.
May 17, 2024
Unprompted review
Reply from Interflora India
Hi Atul, it is with great regret that we received your complaint and it surprises me that such an unfortunate incident has happened to one of our valued customers. Please share the order number so that we can have this checked.
Regards
Team Interflora India
Worst site ever i got scammed for 4K…
Worst site ever i got scammed for 4K flowers , it showed me delivered while it wasn’t delivered and the minute i talked to customer care about it they blocked me .
May 15, 2024
Unprompted review
Reply from Interflora India
Hi, we're sorry to hear about your recent experience and we apologize for any inconvenience caused. Providing excellent customer service is our priority, and we regret that we fell short in this instance. Please share the order number so that we can have this checked.
NO SENSE OF EMPATHY AND TIME
“Same day delivery” is a scam. I ordered flowers for my mum for Mother’s Day before midnight India time on the 11th May and her flowers reached her at 11:30 pm on the 12th May. She was startled by the doorbell as she was fast asleep and my flowers turned out to be a punishment for her that kept her awake the whole night after that. Don’t use these guys if you are sending flowers of happiness to your loved ones !
May 12, 2024
Unprompted review
Reply from Interflora India
Hi Pooja, it is with great regret that we received your complaint and it surprises me that such an unfortunate incident has happened to one of our valued customers. Please share the order number so that we can have this checked.
Regards
Team Interflora India
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