Please taking photo for sending evidence for foreigner as me. Because I live in BKK, Thailand. I'd like to know how real bouquet looked like and my special person who received the bouquet got it actua... See more
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See what reviewers are saying
I ordered some flowers for my friend’s birthday and wanted to receive some photos of my gift before delivery. So i contacted their customer support and Nathalie from their custom support team really h... See more
Living abroad Interflora enables us to keep in touch with our family and show them that we care. I ordered pink roses for my aunts birthday - because the site was in Swedish I had some difficulty find... See more
We have used Interflora once before and have been very happy with the ease of ordering flowers in Sweden. We particularly want to thank Nettans Blomeri in Skoghall with whom we have dealt for many ye... See more
Company details
Written by the company
Interflora AB är Sveriges ledande företag inom blomsterfackhandel och driver idag den marknadsledande blomsterförmedlingen Interflora.
Välkommen till Interflora
Written by the company
- Interflora Blomsterhandel
- Vår vision är att få fler att älska blommor – och varandra. Det är det vi kallar The Flower Effect. Vi tror att det bästa sättet att visa känslor på är att skicka blommor. För att leendet hos den som får blommor är så äkta. För att blommor kan förvandla ett helt rum. För att de doftar gott. För att man blir lycklig i själen av att ge.
Leverans samma dag
Beställ blommor med leverans samma dag
Skicka Blommogram med leverans samma dag! Beställ vardagar innan kl 14, och lördagar innan kl 11 och få blommorna levererade samma dag.
Contact info
Gustavslundsvägen 18, 167 51, Stockholm, Sweden
- 08-634 44 30
- kundservice@interflora.se
- www.interflora.se
4.3
Excellent
50K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
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Reply from Interflora Sverige
Hi! This was not good to hear. According to our terms of purchase, we must have a picture of the delivered bouquet in order to file a complaint against the store. You write that you wanted to pick up the bouquet in the store at a certain time. Didn't you look at the bouquet when you were in the store and talk to the florists then if you were not satisfied? And was it not roses in the bouquet that you ordered? Best regards, Anette Interflora
Never got the flowers
Never got the flowers. The shop for the delivery was closed for the next 14 days!!!!!
The asked me to wait.What a mess.
If you a purpose ( birthday....) to send flowers, then nobody will agree to this stupid request.
April 30, 2025
Unprompted review
Reply from Interflora Sverige
Hi Yvonne! What ordernumber do you have on your order. Have you emailed in to our customservice about this so we can see what happen. If member who got the order is closed we can see in system if we have another store that can deliver. Pls wright to kundservice@interflora.se with your ordernumber so we can look in to this and see what happen. Best regards, Anette, Interflora
Reply from Interflora Sverige
Hej Lennart!
Vad tråkigt att höra att du upplever det så. Butikerna har kalkyler att gå efter på våra buketter. Skicka gärna in en bild uppifrån och från sidan så vi kan ta det vidare till butiken så de får titta på den. Reklamation måste göras inom 5 dagar från leveransdatumet. Skicka till kundservice@interflora.se
Mvh Anette, interflora
I ordered a few days ago
I ordered a few days ago, and they arrived on the day I wanted; the flowers are just gorgeous!
The chocolate box turned out to be a little smaller than I thought, although it was pretty obvious.
I just didn't read it all through. Overall, the impression is good, and my girlfriend really liked the flowers and chocolate!
March 21, 2025
Unprompted review
Very good experience
Very good experience! I'm ordering flowers overseas, they didn't speak much English but they were very willing to take my request and help me send flowers to a lovely woman. Everything went smoothly
March 15, 2025
Very happy with their services
Very happy with their services. Sent me a confirmation via email and called me as well as I was sending a surprise gift to a colleague . Definitely recommended
March 11, 2025
The flowers came past 11:00 at night!!
February 17, 2025
Reply from Interflora Sverige
Hi! We are so sorry about this and are investigating this further. Will get back to you by email. Best Regards Interflora
flowers were delivered one day later
February 14, 2025
Reply from Interflora Sverige
Hi Bob!
Our member have confirmed the delivery to the adress in order 14-02-2025 19:58 so it was not late. Best regards, Anette, Interflora AB
Didn’t receive what was advertised
Didn’t receive what was advertised. Message customer service about it and received not even an answer back. Not a good first time customer experience.
February 14, 2025
Reply from Interflora Sverige
Hi Mario!
We send you an apology that the member forgot the chocolate heart. We have answered you in you emaill yesterday what I can see in our system. So pls answer back there. Best regards, Anette, Interflora AB
I ordered flowers for Valentine’s Day…
I ordered flowers for Valentine’s Day at 11 AM with same-day delivery, but they never arrived. After multiple delays, they messaged me at 1:30 AM, long after the occasion was ruined. They simply cancelled my order the day after without any explanation or apologies. The lack of professionalism and customer care is shocking. I would never recommend this service to anyone.
February 14, 2025
Unprompted review
Reply from Interflora Sverige
Hello,
We are really sorry about this situation and I can see that you have sent us an email regarding this, which is perfect. I will contact our delivery store for more details and will send my reply by returning your email.
Best regards
Interflora Customer service
Their customer service is abysmal
Their customer service is abysmal, if they even respond, the reply is minimal.
February 2, 2025
Unprompted review
Reply from Interflora Sverige
Hi NIko!
This was not good to hear. We answer all our emails we got as soon as we can. Can you pls email us again on kundservice@interflora.se and tell what ordernumber you have so we can look at it and talked to the person who answered you. We want the best support for our customers. Best regards, Anette, Interflora.
bra service tack
February 1, 2025
super lovely service
January 7, 2025
The delivery went perfectly
The delivery went perfectly, and they even helped me fix the order when I made a mistake. Since I placed the order only a day before it was due, I did not think they were going to be able to help me. My friends at my former company absolutely loved the gift package.
December 11, 2024
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