The item I ordered was out of stock and the order was cancelled. However, when I went back to the site the item was available in a different color. The option could have been offered before cancelli... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was happy to find Interior Icons for a specific chair design. What made the experience even better was the ease of ordering and even more important, the great follow up from customer service to keep... See more
Company replied
Is the first time I’ve made a purchase from them, and I had a challenge in getting the coupon code to work. After making the purchase, I let them know it was unreal how immediately they assisted me an... See more
Company replied
Site was easy to shop, provided lots of thorough reviews for the product I was considering and seems to produce quality pieces. I’m excited to receive my chairs, which have already marked as shipped... See more
Company replied
Company details
- Living Room Furniture Store
- also in
- Furniture Maker
- Furniture Store
- Home Goods Store
- Lighting Store
- Office Furniture Store
Written by the company
We are making the mid-century furniture Icons available and affordable once again by eliminating all middle men and producing all products in our own factory.
Contact info
Los Angeles, United States
- support@interioricons.com
- www.interioricons.com
3.7
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website is very easy to use
Website is very easy to use. Looking forward to receiving my order!
September 23, 2026
Unprompted review
Reply from Interior Icons
Thank you for writing your review. We sincerely appreciate your feedback. We are glad to hear about your experience shopping with us. We can't wait for you to receive your order and we hope you love your new Rixo Lounge Chair as much as we do!
Easy and simple to use website
Easy and simple to use website, seamless checkout - excited for my products.
September 22, 2026
Unprompted review
Reply from Interior Icons
Thank you for leaving your review and for your kind words, we sincerely appreciate your feedback! We do hope you shop with us again soon, and we hope you love your chairs.
Easy to navigate the site, inspiring selections
Easy to navigate the site. Inspiring selections. Prices are reasonable given the style and materials. The sale and clearance prices for the win.
September 22, 2026
Unprompted review
Reply from Interior Icons
Thank you for writing your review, we appreciate your feedback. We are so glad to hear that you enjoyed your experience while shopping with us. We can't wait for you to receive your order, and we do hope you love your new pieces as much as we do.
Reply from Interior Icons
Thank you for writing your review, we sincerely appreciate your feedback. We are so glad to hear you enjoyed your experience with our support team and they we were able to help with your order and answer all of your questions.
Great designs at great prices!
I stumbled across Interior Icons during my Google searches and found such lovely pieces at great prices. I'm so excited for my accent chairs to arrive and the customer service so far has been great.
September 22, 2026
Unprompted review
Reply from Interior Icons
Aadil, thank you for writing your review. We are so glad to hear you stumbled upon us as well! Then you for letting us know you enjoyed your experience with our support team - they will be thrilled to hear the feedback.
We like the bar stools
We like the bar stools, but the shipping partner was hard to work with. They would leave a voicemail, ask you to call them back and upon calling just put you on hold.
September 18, 2026
Unprompted review
Reply from Interior Icons
Thank you for writing your review and for your kind words, we sincerely appreciate your feedback. We are so glad to hear that you are loving your new bar stools. We appreciate your feedback regarding the shipping experience and will ensure this is addressed.
Really loved my ottoman and delivery…
Really loved my ottoman and delivery was easy to schedule . Good customer service too
September 16, 2026
Unprompted review
Reply from Interior Icons
Thank you so much for your feedback, Veronica! We're so happy to hear you love the ottoman and that the delivery experience went smoothly. Our customer service team is going to be delighted to hear this feedback as well.
Fabulous Quality - Norman Counter Stools
I ordered 5 Norman bar stools and the quality is way better than I expected. They look fabulous in our pool house and they not only look great, they are very comfortable. The only reason I am giving 4 stars is for the delayed shipping. 6 weeks turned into almost 4 months. However, communication was great and very apologetic. They were definitely worth the wait!
June 24, 2026
Unprompted review
Reply from Interior Icons
Hi Lisa, we truly apologize for the extended delay. We are so happy to hear the stools were worth the wait. Thank you so much for your feedback, and we hope you shop with us again soon!
Easy to order…clear info and directiona
September 15, 2026
Unprompted review
Reply from Interior Icons
Thank you for leaving your review and for your kind words, we sincerely appreciate your feedback! We do hope you shop with us again soon.
Great experience and looks like a happy first customer great…
Great experience and looks like a great product.
September 14, 2026
Unprompted review
Reply from Interior Icons
Thank you for writing your review, we appreciate your feedback. We are so glad to hear that you enjoyed your experience while shopping with us. We can't wait for you to receive your order, and we do hope you love your new pieces as much as we do.
Ordering my chairs was easy
Ordering my chairs was easy. Love the quick response and hassle free process.
September 12, 2026
Unprompted review
Reply from Interior Icons
Sandra, thank you for leaving your review and for your kind words, we sincerely appreciate your feedback!
Great product for great value!
Simple to order, beautiful fabric and finish selections. Heavy duty chairs that don’t look or feel bulky. Packed very well and easy to assemble. Will purchase through this company again!
September 9, 2026
Unprompted review
Reply from Interior Icons
Thank you for writing your review and for your kind words, we sincerely appreciate your feedback. We are so glad to hear that you are loving your new chairs and that you enjoyed your experience while shopping with us. We can't wait for you to receive your next order.
Exceptional customer service
Exceptional customer service! They use a chat-based system and were fast and responsive and helped me exactly the way I needed. I am definitely a happy customer!
September 11, 2026
Unprompted review
Reply from Interior Icons
Thank you for writing your review, we sincerely appreciate your feedback. We are so glad to hear you enjoyed your experience with our support team and they we were able to help with your order and answer all of your questions. We can't wait for you to receive your order and we do hope you love your new pieces as much as we do. We do hope you shop with us again soon.
I’m really excited to get my chairs and…
I’m really excited to get my chairs and I always love free shipping so that was a really nice perk for Labor Day
September 9, 2026
Unprompted review
Reply from Interior Icons
We can't wait for you to receive your chairs, Mary! Looks like they should be arriving on Monday - we hope you love them just as much as we do. Thank you so much for your feedback.
Transparent and trustful
Website was easy to use and provided excellent information and detail on items. Shipping was extremely quick.
September 8, 2026
Unprompted review
Reply from Interior Icons
We truly appreciate the feedback, Grainne. We're so excited for you to receive your Aura Coffee Table! Thank you for choosing Interior Icons and we hope you shop with us again soon.
Advertised 6-week delivery — 12 weeks later, still nothing
I ordered a chair from Interior Icons 12 weeks ago, with an advertised delivery time of 6 weeks. I still have no chair — and no idea when it will arrive.
The original delivery date was the end of July. Since then, the “estimated delivery” date in my order status simply keeps being pushed back by another week every time it gets close, without any explanation.
I emailed customer service two weeks ago asking for a realistic update. No response.
Meanwhile, Interior Icons is STILL advertising this exact chair with a 6-week delivery time. My order has now taken twice that long, with no delivery date in sight.
Delays can happen, but taking full payment, repeatedly moving the delivery date without any communication and then ignoring customer emails is unacceptable. Based on my experience, I would strongly advise against ordering from Interior Icons if you expect anything resembling the advertised delivery time.
September 8, 2026
Unprompted review
Reply from Interior Icons
We’re very sorry for the frustration caused by the delay and lack of communication. We completely understand your concerns and apologize that you have not received a clear update.
Unfortunately, we’re unable to locate your order details from this review alone. We would sincerely appreciate the opportunity to look into this further and provide you with an accurate update. Please reach out to our support team with your order number so we can assist you directly.
This is a fraud scam company
This is a fraud scam company. I have ordered a Pedra sofa on July 5. Same thing other people complained they have been pushing my delivery day 4 times in a row. It is all AI and it is full of excuses. Stay away from this company. I have called American Express to file the fraud complaint because they stopped communication with me as soon as I said that it has been over 2 months and at this point I have had enough of their excuses
July 5, 2026
Unprompted review
Reply from Interior Icons
We’re very sorry for the experience you had with your order and apologize that we were unable to fulfill it within the originally expected timeframe.
We can confirm that the order was ultimately canceled and a full refund was issued. We understand how frustrating the repeated delivery delays must have been, and we sincerely apologize that we were not able to provide the experience you expected.
Quality products
Quality products, dependable shipping, great deals. Back for a second big order for a different space, will be back in the future, I'm sure.
September 8, 2026
Unprompted review
Reply from Interior Icons
Thank you for writing your review, we appreciate your feedback. We are so glad to hear that you enjoyed your experience while shopping with us. We can't wait for you to receive your order, and we do hope you love your new pieces as much as we do.
Great customer service
September 4, 2026
Unprompted review
Reply from Interior Icons
Thank you for writing your review, we sincerely appreciate your feedback. We are so glad to hear you enjoyed your experience with our support team and they we were able to help with your order and answer all of your questions. We can't wait for you to receive your order and we do hope you love your new pieces as much as we do. We do hope you shop with us again soon.
Finding great designed furniture online…
Finding great designed furniture online and ordering easily at great prices, it's truly wonderful! This is my fifth purchase and I've been very impressed with the quality and the service.
September 7, 2026
Unprompted review
Reply from Interior Icons
Thank you for leaving your review and for your kind words, we sincerely appreciate your feedback! We love to hear that you've come back again and again. If you have any further questions or concerns please let us know and we would be happy to help.
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