International Open Academy Reviews 

1,309
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform's flexibility and self-paced nature, making learning convenient and easy to integrate into busy schedules. Many also highlight the system's efficiency, user-friendly interface, and well-structured, informative courses, providing practical knowledge and skills. However, some customers noted concerns regarding the depth and relevance of certain course materials, feeling information was not always applicable or sufficiently detailed. A few also felt some courses were too easy or lacked the expected challenge, suggesting a need for more rigorous content and practical examples.

What people talk about most

User experience

Consumers find user experience to be positive, with many praising the accessibility and flexibility of online... See more

Product

Users describe positive interactions with the product, finding courses to be really good and comprehensive,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism and helpfulness.... See more

Value for money

People report ambiguous experiences with value for money, with many finding the learning experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with International Open Academy has been very positive. The courses are easy to follow, well-structured, and flexible, which helped me learn at my own pace. I gained useful knowledge and... See more

Company replied

Rated 5 out of 5 stars

The experience has been really good. The self-paced lessons made it convenient to gain knowledge and earn a certificate, especially while working a day job. Thank you for the continuous support and im... See more

Company replied

Rated 5 out of 5 stars

I love this company so much for online courses. I have done several courses which have greatly helped my office skills and I'm currently enrolled in several others. I highly recommend IOA. Really grea... See more

Company replied

Rated 5 out of 5 stars

This has been one of the most wonderful, engaging, and educational courses I have taken in. awhile. The 150 hr advance course challenges as much as it prepares and equips. As I embark on a new career... See more

Company replied


Company details

  1. Educational Institution

Written by the company

International Open Academy (IOA) is a modern Learning Experience Platform that helps learners build practical skills, earn recognised micro-credentials and follow clear career pathways. Our platform adapts to each learner’s pace, interests and goals, offering accessible and job-focused online learning. IOA combines IOA Originals with creator-led courses from YouTube, Instagram and TikTok experts. Members can start quickly with short, mobile-friendly courses and progress through stackable micro-credentials that build real capability. Progress tracking, certificates and structured pathways make learning straightforward and motivating. As a trusted talent partner, IOA focuses on job-ready skills that support employability, upskilling and career change. Learners can explore new interests, strengthen existing skills or prepare for professional opportunities through guided or self-directed learning journeys. IOA has supported over 1.5 million learners in 140+ countries with inclusive, affordable and outcome-driven education. Our mission is to connect practical learning with real opportunities and give learners a clear route from interest to achievement.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,309)

69 reviews in the last 12 months

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Rated 4 out of 5 stars

The fact that i could do the course at…

The fact that i could do the course at my own pace and that i was able to do self assessments. I loved it

February 6, 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Thank you, Mallet, for sharing your experience with us!

We're delighted to hear that you enjoyed the flexibility of our courses, allowing you to learn at your own pace, and found the self-assessment tools beneficial. We strive to provide a seamless and engaging learning experience for our students.

We appreciate your feedback and hope to see you in more of our courses in the future!

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

I did the course as I have a poodle and…

I did the course as I have a poodle and wanted to groom her myself. This course is brilliant. Harder then I thought, will be looking at other courses

February 11, 2024
Unprompted review
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Reply from International Open Academy

Dear Mrs Annette,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our grooming course to be brilliant and that it exceeded your expectations. It's fantastic that you took the initiative to learn how to groom your poodle yourself, and we're delighted to have played a part in your journey.

If you're considering exploring other courses, we have a wide range of options available that you might find interesting. Whether it's pet care, grooming, or any other field you're passionate about, we're here to support you in your learning endeavors.

Once again, thank you for choosing International Open Academy. We look forward to being a part of your continued learning journey!

Best regards,
International Open Academy Team

Rated 1 out of 5 stars

Lifetime does not mean Lifetime

After buying a limited access subscription and having found the content relevant, I ultimately decided to purchase their 'Lifetime Access' in May 2021 (the listed price of the lifetime access was $359).

In January 2024, I was 'invited' to purchase their 'Lifetime Memberships'. On review in my IOA account, I no longer have any access to courses, prior certifications and all courses are now behind a paywall. Options to obtain another 'lifetime' access is either $299 or wait for limited time sales.

I purchased 'lifetime' to mean lifetime. Renaming from access to membership should not impact my prior purchase.

This practice is entirely unethical.

February 9, 2024
Unprompted review
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Reply from International Open Academy

Dear Jennifer,

Thank you for bringing this matter to our attention, and we sincerely apologize for any confusion or inconvenience you've experienced regarding your lifetime access subscription.

We want to assure you that "lifetime access" does indeed mean lifetime, and it is not our intention to revoke access to courses or certifications for our valued students. We understand your frustration and want to rectify this situation promptly.

We have recently introduced a new type of membership, but this does not impact existing lifetime access subscriptions. We are in the process of updating older accounts to reflect this change. However, it seems there may have been a misunderstanding or error in your case.

Unfortunately, we do not have access to student details on this platform, so we kindly request that you provide us with your contact information or reach out to us directly via https://help.internationalopenacademy.com/en-US/contact. We have not received any emails requesting information about your account, but we are eager to assist you in resolving this issue.

Once we have your contact details, we will investigate the matter thoroughly and work to restore your access as soon as possible. We are committed to upholding the highest ethical standards and ensuring that our students receive the value they deserve from their subscriptions.

Again, we apologize for any inconvenience this may have caused, and we appreciate your patience and understanding as we address this issue.

Thank you for choosing International Open Academy, and we look forward to resolving this matter for you.

Best regards,
International Open Academy Team

Rated 1 out of 5 stars

Right now I'm giving it a boooo

Right now I'm giving it a boooo. I can't even find the course I paid for! Keeps trying to make me buy again! Bought it off Groupon

February 8, 2024
Unprompted review
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Reply from International Open Academy

Dear Alicia,

Thank you for taking the time to leave your feedback. We sincerely apologize for any inconvenience you experienced.

Upon reviewing your case, it appears that there was a slight discrepancy with the email address associated with your account, which led to difficulty accessing your purchased course. We have since rectified this error on our end, and your course should now be visible when you refresh your page. Additionally, our support team has also reached out to you via email to assist further.

We truly appreciate your patience and understanding in this matter. If you encounter any further issues or require assistance, please do not hesitate to respond to our email or reach out to us directly.

Warm regards,
International Open Academy team

Rated 5 out of 5 stars

Teacher training and tips were excellent

Everything about teaching and tips for delivery were clearly explained within the scope of the course accordingly. The instructors were candid and honest about what new teachers to be can expect from this industry. Practical hints for solutions to problems were honest and insightful. I enjoyed the enthusiasm of the instructors.

February 8, 2024
Unprompted review
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Reply from International Open Academy

Dear Luke,

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our teaching tips and delivery guidance to be clearly explained and relevant to the course's scope.

It's wonderful to know that our instructors provided candid insights into the teaching industry and offered practical solutions to common challenges. We're glad you enjoyed their enthusiasm, as fostering a dynamic learning environment is a top priority for us.

Your feedback motivates us to continue delivering high-quality education and support to our students.

Thank you again for choosing International Open Academy. We wish you all the best in your teaching journey.

Warm regards,
International Open Academy team

Rated 5 out of 5 stars

Professional and accomplished platform.

I appreciate the long allowance period to accomplish all ten modules. Giving you time to write down your own notes and fully comprehend what you’re learning. The website format is completely user friendly, not difficult at all. They cite resources for you to continue your English journey at the end of the course. I would recommend this platform to anyone I know who becomes interested in this line of work and future.

February 5, 2024
Unprompted review
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Reply from International Open Academy

Hi Esses,

Thank you so much for taking the time to leave such a positive review on Trustpilot. We're thrilled to hear that you appreciate the extended allowance period for completing our modules, allowing ample time for thorough understanding and note-taking.

It's wonderful to know that you found our website format user-friendly and that the provided resources for continuing your English journey were helpful. Your recommendation means a lot to us, and we're delighted to have earned your trust and satisfaction.

Thanks again for your kind words and for choosing our platform.

Best regards,
International Open Academy team

Rated 1 out of 5 stars

The course purchase does not specify…

The course purchase does not specify that the digital certificate is not included. After the completion of the course, we are asked again to purchase a certificate. What's the point then of buying a course and in the end we are asked to even buy even a digital certificate.
Not even a proof of course completion, after doing both a complete course and exams. What's the point?
I find this a complete scam

February 2, 2024
Unprompted review
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Reply from International Open Academy

Dear MUKAREMERA LILIANE,

Thank you for sharing your concerns, and we apologize for any frustration you've experienced regarding the certificate purchase process. Your feedback is valuable, and we want to address your points to ensure a better understanding.

We understand that the absence of information about the digital certificate not being included in the offer with our partner may have caused confusion. We sincerely apologize for any oversight in communicating this, and we are actively working to enhance our transparency in this regard.

While we acknowledge your feedback about the purchase made with our partner, we want to emphasize that our commitment to transparency extends to all aspects of our courses, including certificates and associated fees. Information about certificates and any additional costs is available on our website and help center. Our customer support team is always available to respond to any questions prior to purchases, helping individuals become aware of all the relevant details.

In order to investigate and address your specific case, we kindly ask you to reach out to our customer support team with your full name and email address associated with the account. Our team is dedicated to resolving these issues promptly, and we appreciate your cooperation in providing the necessary details.

Once again, we appreciate your feedback, and we are committed to improving our communication to provide a more positive experience for our students.

Best regards,
International Open Academy team

Rated 5 out of 5 stars

Enjoyable and refreshing

Enjoyable and refreshing.

Excellent for anyone who works in client-based services.

February 4, 2024
Unprompted review
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Reply from International Open Academy

Dear Limbani,

Thank you so much for taking the time to share your positive experience with International Open Academy! We are thrilled to hear that you found the course enjoyable and refreshing. Your satisfaction is truly rewarding for us.

It's fantastic to know that our content resonated well with your needs, especially as someone working in client-based services. We strive to provide relevant and valuable courses to individuals across various fields, and your feedback is a testament to our commitment.

If you have any specific insights or suggestions on how we can continue to enhance our courses, please feel free to share them with us. We value your feedback and are always looking for ways to improve.

Thank you again for choosing International Open Academy for your learning journey. We appreciate your positive endorsement and look forward to supporting your educational endeavors in the future.

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

Further your education with ease

Very straightforward and easy to use interface. I was well pleased. You can go back to the modules to save them, refresh your notes and etc as much as you want.

February 3, 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Dear Shuntell,

Thank you for taking the time to share your positive experience with International Open Academy! We're thrilled to hear that you found our interface straightforward and easy to use. Your satisfaction is our top priority, and we appreciate your kind words.

We're delighted that you enjoyed the flexibility of being able to revisit modules, save them, and refresh your notes as needed. Providing a user-friendly and efficient learning experience is something we strive for, and it's great to know that it made a positive impact on your course experience.

If you have any further feedback or suggestions on how we can enhance our services, please feel free to share them. We value your insights and are always looking for ways to improve.

Thank you once again for choosing International Open Academy for your learning journey. We look forward to continuing to support your educational goals.

Best regards,
International Open Academy Team

Rated 1 out of 5 stars

Too many hidden fees, don't waste your money

I paid for the course but at the end of the course, I had to pay again to get my certificate so I paid and never received the certificate. This site is a scam! Do not waste your money! The course was much less than the article I read about the subject. Save you time and money. I use new skill academy now and they don't have any hidden fees!

February 1, 2024
Unprompted review
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Reply from International Open Academy

Dear Mojan,

Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you may have faced. Your feedback is crucial to our commitment to continuous improvement.

We understand the importance of transparency in our communication, and we want to clarify that information about certificates and associated fees is available on our website and help center. We strive to ensure that all our students are fully informed before making any purchases. Our customer support team is always available to respond to any questions prior to purchases, helping individuals become aware of all the relevant details.

Upon reviewing your account, we acknowledge your purchase of the ICOES certificate. However, it appears that there are no completed courses associated with the account where the certificate was purchased.

We have reached out to you via email to offer our assistance and gather more information to resolve this issue promptly. Our customer support team is here to assist you throughout the process, and we appreciate your patience as we work to understand and rectify the situation.

Transparency and clarity are of utmost importance to us, and we want to assure you that we are committed to addressing this matter to your satisfaction. If you have any additional details or concerns, please feel free to share them with us through the email we sent. Your input is invaluable in helping us improve our services.

Once again, we apologize for any inconvenience, and we appreciate your understanding as we strive to make things right.

Best regards, International Open Academy Team

Rated 4 out of 5 stars

The material is very up to date

The material is very up to date. Although I have been an ESL teacher for a while, it was really helpful to review some fundamentals of teaching and learning. Also there is some useful suggestion of post reading material which I will certainly follow up on. Thanks for the well structured course!

February 3, 2024
Unprompted review
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Reply from International Open Academy

Dear Soeli,

Thank you for taking the time to share your thoughts with us.

We are delighted to hear that you found the course material to be up-to-date and that it provided a helpful review of fundamental teaching and learning principles. It's great to know that the suggestions for post-reading materials were valuable to you, and we hope they further enhance your teaching experience.

We strive to offer well-structured courses, and we are pleased to see that reflected in your positive experience.

Thank you once again for choosing International Open Academy, and we look forward to serving you in the future.

Best regards,
International Open Academy team

Rated 5 out of 5 stars

If I could give one hundred stars

If I could give one hundred stars, I would! I needed an official certificate of my TEFL for my visa. Well, things got complicated because of an error I made but the certificate company IOA uses, ICOES, dealt with me almost daily for a couple of weeks and were absolute gems. Judith, of the ICOES Certificates Department, was so timely and professional. I literally could not have stayed in this country without her! I will use them a million times over!

February 1, 2024
Unprompted review
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Reply from International Open Academy

DearTeacher Sky,

Thank you so much for taking the time to share your experience! We are thrilled to hear about your positive encounter with ICOES and how they went above and beyond to assist you, especially Judith from the Certificates Department. We truly appreciate your kind words and are delighted to have played a role in ensuring a smooth process for your TEFL certificate and visa.

If you ever need further assistance or have more certifications to pursue, don't hesitate to reach out. We're here to support you every step of the way.

Thanks again for choosing International Open Academy and ICOES. Your success is our priority!

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

TONS of different certifications! So glad I found this site!

The curriculums are thorough, full of information, and easy to understand. There are much more certifications available than anywhere else I have searched and for a great price! I came here only to get my TEFL Certification and I'm staying and earning about 20 more certifications. I was enrolled in college and paying about 9,000$ for a certification that I can achieve here as well for a monthly fee of $9.99! Thanks International Open Academy, I appreciate you

January 17, 2024
Unprompted review
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Reply from International Open Academy

Dear Crystal,

Thank you so much for your fantastic feedback! We're delighted to hear that you've had a positive experience with International Open Academy and that you find our range of certifications, thorough curriculums, and affordable pricing to be valuable.

Your decision to stay and pursue additional certifications means a lot to us. We're committed to providing quality education at accessible prices, and it's wonderful to know we've made a positive impact on your learning journey.

We appreciate your support, and we look forward to being a part of your continued educational success!

Thanks for choosing International Open Academy.

Best regards,
International Open Academy Team

Rated 1 out of 5 stars

I got scam

I purchased a (International Open Academy Online TESOL Course at International Open Academy for P399 instead of P6300) in their 3rd party merchant but I did not get my course in my account in International Open Academy. I think I am scammed. Anyone can help me to fix this or to teach me where can I see my purchased course here?

January 20, 2024
Unprompted review
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Reply from International Open Academy

Dear Herlyn,

Thank you for reaching out to us, and we apologize for any inconvenience you've experienced. We understand the urgency of resolving this matter for you.

We have received your email and are committed to assisting you in accessing your purchased TESOL course. In order to expedite the resolution process, could you please provide us with a copy of the voucher you received from our third-party merchant? This will help us identify and rectify any potential errors in the code issued.

We sincerely apologize for any frustration or confusion caused by this issue. Please rest assured that we are here to help, and once we receive the necessary information, we will work promptly to ensure your course is available in your account.

For a quicker resolution, please send a copy of your voucher to our support email at https://help.internationalopenacademy.com/en-US/contact.

We appreciate your understanding and patience as we work to resolve this matter for you.

Best regards,
International Open Academy Team

Rated 1 out of 5 stars

Do you want to pay extra?

If you want to pass TEFL course and pay much more than you see on website - it`s for you.
First of all, they try to charge you every time membership or another product, really I can`t start my course many times, because I can`t skip advertisement, they always want you to add products to your card.
It`s my fault I know, but I didn`t get clearly in term&conditions, that they just give you a course (poor really, you can get more info on youtube for instance) and after you completed the course, you need to BUY a certificate from ICOES digital or hardcopy for 23+$, if you just want to certificate from IOA about your completion the course you also NEED TO PAY 18+$..so you pay for the course and for the certificate separately. In reviews I read than pdf certificate about completion is FREE, maybe they changed the conditions. It`s my fault but I make a review on my youtube and telegram channel to avoid other people from that. You also could find info in google about that company and ICOES.
So..it`s up to you pay or not, I really don`t know but maybe photoshop certificate have the same value)) Anyway nice business)

December 10, 2023
Unprompted review
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Reply from International Open Academy

Dear Bon,

Thank you for sharing your feedback, and we sincerely apologize for any confusion or frustration you've experienced. Your input is invaluable, and we appreciate the opportunity to address your concerns.

We understand the importance of transparency in our communication, and we want to clarify that information about certificates and associated fees is available on our website and help center. We strive to ensure that all our students are fully informed before making any purchases. Our customer support team is always available to respond to any questions prior to purchases, helping individuals become aware of all the relevant details.

If there are specific areas on our website or in our communication that you believe need improvement, we would greatly appreciate your insights. Additionally, if you could provide us with more details about your experience, such as your full name and email address, we would like to investigate your case and see how we can assist you further. Please send this information to https://help.internationalopenacademy.com/en-US/contact at your earliest convenience.

Once again, we appreciate your feedback and the opportunity to address these concerns. We are committed to enhancing our services and ensuring a positive learning experience for all our students.

Thank you for bringing this to our attention.

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

An Inspiring course.

I found the course inspiring and at times quite exciting as I worked through it. Yes I felt that learned a lot but the tests show whether you actually have or have not learned.

January 18, 2024
Unprompted review
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Reply from International Open Academy

Dear Andy,

Thank you for sharing your positive experience with us! We're thrilled to hear that you found the course inspiring and exciting as you worked through it. Your engagement and enthusiasm are truly appreciated.

You're absolutely right—tests are a great way to gauge and reinforce your learning. We're glad to hear that you not only felt you learned a lot but also found the assessments to be valuable in confirming your understanding.

Thanks for choosing International Open Academy, and we look forward to being part of your continued learning success!

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

I absolutely loved this course

I absolutely loved this course! I learned so much. It was great being able to do this at my own pace. I definitely plan on taking more courses with this company!

January 17, 2024
Unprompted review
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Reply from International Open Academy

Dear Kimberly,

Thank you for sharing your positive experience with us! We're thrilled to hear that you absolutely loved the course and found it beneficial for your learning journey. The flexibility of learning at your own pace is a key aspect we strive to provide, and we're delighted it worked well for you.

We look forward to having you in more courses and being a part of your continued learning adventure. Your success is our priority, and we're here to support you every step of the way.

Thanks for choosing International Open Academy, and we can't wait to see you in your next course!

Best regards,
International Open Academy Team

Rated 5 out of 5 stars

An excellent course

An excellent course. Very well structured and packed with relevant content.

January 16, 2024
Unprompted review
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Reply from International Open Academy


Dear Malc,

Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you found our course to be excellent, well-structured, and packed with relevant content. Your satisfaction is our top priority, and we're delighted that our efforts to provide a valuable learning experience have resonated with you.

We appreciate your endorsement and look forward to serving you in your future learning endeavors.

Thanks for choosing International Open Academy, and we wish you continued success in your educational journey!

Best regards,
International Open Academy Team

Rated 1 out of 5 stars

The website is always crashing

The website is always crashing, logs me out, freezes, won’t load, etc.
It definitely needs way more maintenance. I’ve wasted a lot of time sitting here waiting for it to reload and stop bugging out. Super frustrating.

January 13, 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Dear Malia,

We're truly sorry to hear about the difficulties you've encountered while using our website. Your frustration is completely understandable, and we sincerely apologize for any inconvenience caused.

To better assist you and address the issues you've described, we recommend reaching out to our dedicated support team at https://help.internationalopenacademy.com/en-US/contact. Our team is ready to help resolve these technical challenges and ensure a smoother experience for you.

Your feedback is crucial to improving our services, and we genuinely appreciate your patience as we work to enhance your user experience. If there's anything specific you'd like to share or discuss with our support team, please don't hesitate to contact us.

Thank you for bringing this to our attention, and we look forward to assisting you promptly.

Best regards,
International Open Academy Team

Rated 1 out of 5 stars

The website has issues and will not…

The website has issues and will not allow me to log in and add anything to my cart. I even reached out to the support and I was told to reach back out to tutorjob, who still has not responded to me. I'm starting to wonder if this entire thing was a scam. Tutorjob gave me a code that I was supposed to be able to use to purchase the certificate of completion after completing the course (which I did), but every time I add the certificate to my cart, I'm then asked to log in, and when I log in it takes me immediately to an error page. I don't understand why it is so difficult to add something to my cart in my already-established account? It keeps taking me to an error page that says "you are not authorized to use multipass login." I took the entire course and exam and passed and now it will not allow me to get the certificate. I'm starting to think Tutorjob and the IOA website just wanted our info because why else is this so hard? It shouldn't be a problem for me to simply log in to my account, and then add something to my cart. But it is.

January 7, 2024
Unprompted review
International Open Academy logo

Reply from International Open Academy

Dear Ray,

We sincerely apologize for the inconvenience you've experienced and appreciate you bringing this matter to our attention. We're truly sorry for any frustration or confusion caused by the issues you've encountered.

To better assist you and ensure a swift resolution, could you please provide us with more information, such as your full name, email address, and any relevant details about your course and the code you received from Tutorjob? This will help us locate your account and address the issue promptly.

You can share this information via a private message or by reaching out to our customer support team at https://help.internationalopenacademy.com/en-US/contact. Rest assured, we are committed to resolving this matter for you and ensuring you receive the certificate you rightfully earned.

We appreciate your patience and cooperation in resolving this issue. Thank you for choosing International Open Academy, and we look forward to assisting you promptly.

Best regards,
International Open Academy Team

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