My experience with International Open Academy has been very positive. The courses are easy to follow, well-structured, and flexible, which helped me learn at my own pace. I gained useful knowledge and... See more
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Review summary
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The experience has been really good. The self-paced lessons made it convenient to gain knowledge and earn a certificate, especially while working a day job. Thank you for the continuous support and im... See more
Company replied
I love this company so much for online courses. I have done several courses which have greatly helped my office skills and I'm currently enrolled in several others. I highly recommend IOA. Really grea... See more
Company replied
This has been one of the most wonderful, engaging, and educational courses I have taken in. awhile. The 150 hr advance course challenges as much as it prepares and equips. As I embark on a new career... See more
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Company details
Written by the company
International Open Academy (IOA) is a modern Learning Experience Platform that helps learners build practical skills, earn recognised micro-credentials and follow clear career pathways. Our platform adapts to each learner’s pace, interests and goals, offering accessible and job-focused online learning. IOA combines IOA Originals with creator-led courses from YouTube, Instagram and TikTok experts. Members can start quickly with short, mobile-friendly courses and progress through stackable micro-credentials that build real capability. Progress tracking, certificates and structured pathways make learning straightforward and motivating. As a trusted talent partner, IOA focuses on job-ready skills that support employability, upskilling and career change. Learners can explore new interests, strengthen existing skills or prepare for professional opportunities through guided or self-directed learning journeys. IOA has supported over 1.5 million learners in 140+ countries with inclusive, affordable and outcome-driven education. Our mission is to connect practical learning with real opportunities and give learners a clear route from interest to achievement.
Contact info
77 Camden Street Lower, Dublin 2, D02 XE80, Dublin, Ireland
- https://international-open-academy.reamaze.com/conversations/new
- www.internationalopenacademy.com
4.3
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Super
Short easy and accessible videos were awesome for preparation for hands on
April 7, 2024
Unprompted review
Reply from International Open Academy
Dear Anthony,
Thank you so much for taking the time to leave us a 5-star review!
We're thrilled to hear that you found our short, easy, and accessible videos to be awesome for your preparation for hands-on learning. Providing valuable and effective learning materials is a top priority for us, and we're glad to hear that our videos met your needs.
Thank you for choosing International Open Academy, and we wish you continued success in your learning journey.
Best regards,
International Open Academy Team
ICOES Digital Certificate not received
I paid and finished the 120/hour TEFL course and after that I bought the ICOES Digital Certificate on Saturday March 23rd, 2024 (3 days ago). But I haven't received anything yet. However, I read on the website section on ICOES Digital Certificate that 'After payment is approved, please note that you will need to go to the account menu on your virtual campus account to finalize the order by clicking "Redeem Certificate"'. Yet such option, "Redeem certificate", does not show on my online platform account menu. This issue with the platform has delayed a job application I had to send last weekend, so now I'm afraid time to send in my application is over.
March 23, 2024
Unprompted review
Reply from International Open Academy
Dear Nahuel,
Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced.
We understand your frustration regarding the delay in receiving your ICOES Digital Certificate and the impact it has had on your job application. We want to assure you that we take your concerns seriously and are committed to resolving this issue promptly.
We'd like to clarify that the option to "Redeem Certificate" becomes available on your virtual campus account menu only after the course is completed. It appears that the course completion process may not have been finalized, which is likely why you're unable to access the certificate at this time.
We did reply to your earlier email and provided instructions on how to complete the course and receive the document you purchased. However, you only emailed us today, Tuesday, reporting the issue. We responded promptly, within 50 minutes of receiving your email.
Please refer to the instructions we provided in our email or reach out to us directly at support@internationalopenacademy.com if you need further assistance. We're committed to ensuring that you receive the certificate you rightfully deserve and are ready to help you complete the course successfully.
Thank you for your patience and understanding as we work to resolve this matter for you.
Best regards,
International Open Academy Team
Knowledge is Power
I enjoy the variety of courses offered & that they have current content. Sections within the courses give you enough information to keep you intrigued but not so much that you can't retain it. Just the right amount, for me. If there is one thing that I don't enjoy fully, it'd be the certification process, or lack of. I don't want to pay extra for documentation that says I've completed said course when I've already paid to have access to the course in the first place. As most of these are just providing base knowledge for actual degrees, it might not seem that important, but when these courses could prove your commitment & give you a slight advantage over others, it could mean getting a job, or a raise, or a promotion, whatever the case may be, it doesn't feel good to put in the hard work & not be able to receive the credit, without paying extra. Don't quote me on "credit" because I'm unaware of what is or isn't on here. That's for you to discover. I do know I enjoy being able to learn about a huge variety of relevant topics.
March 26, 2024
Unprompted review
Reply from International Open Academy
Dear Brittny,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoy the variety of courses we offer and find the content to be current and engaging.
Your comments regarding the certification process are appreciated, and we understand your concerns. We strive to provide accessible learning opportunities for all our students, and we're constantly reviewing our processes to ensure they meet our students' needs.
While our courses do provide valuable knowledge and skills, we understand the importance of certification in demonstrating your commitment and enhancing your professional opportunities. We offer optional certification for those who require formal recognition of their achievements, but we're also exploring ways to make this process more accessible and inclusive.
Your feedback is invaluable to us as we continue to improve our services. We're here to assist you in any way we can.
Thank you once again for choosing International Open Academy for your learning journey. We appreciate your support and look forward to serving you further in the future.
Best regards,
International Open Academy Team
This has been a great experience…
This has been a great experience gaining knowledge and being a part of a learning community. I would like to acknowledge Bruno and his team for solving a unique situation where all of my completed courses went from "completed" to "studying" promptly they rectified the problem and I'm presently working on my 16th course. Knowledge is Power. Thank You .. Bryan
March 6, 2024
Unprompted review
Reply from International Open Academy
Dear Bryan,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you've found your time with International Open Academy to be valuable and rewarding.
We're delighted that Bruno and our team were able to promptly address the unique situation you encountered, and we're grateful for your acknowledgment of their efforts. It's fantastic to hear that you're currently working on your 16th course – your dedication to learning is truly inspiring!
We couldn't agree more that knowledge is power, and we're honored to be a part of your learning journey. If you ever have any questions or need assistance along the way, please don't hesitate to reach out to us. We're here to support you every step of the way.
Thank you once again for choosing International Open Academy, and we wish you continued success in all your endeavors.
Best regards,
International Open Academy Team
Able to resolve my issue after seeing initial review - good platform with a wide range of courses
* matter was resolved off the back of this initial review within a few hours* Reviewing here as it seems it might be the only way to get some kind of response from this company- I did the TESOL course with yourselves in November last year, completed in in time and have since been attempting to purchase my digital certificate however there is a glitch on your website payment system making it impossible to input card details. I have gone through all normal troubleshooting processes and no change. I have emailed you three times and received no response. I have contacted you on instagram as I noticed the account was active, but again- absolutely no response- really hoping we can resolve this but the communication from this company is absolutely horrendous and non existent.
December 14, 2023
Unprompted review
Reply from International Open Academy
Dear Elizabeth,
Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you've experienced.
We're disappointed to hear about the challenges you've faced in purchasing your digital certificate and the difficulties you've encountered in reaching us. We strive to provide excellent customer service and pride ourselves on our prompt responses to all inquiries.
After reviewing our records, we couldn't locate any emails or messages under the name provided in your review. However, we're committed to resolving this issue for you as soon as possible. To assist you further, we've initiated a request through Trustpilot to obtain your contact details.
In the meantime, we encourage you to reach out to us directly at support@internationalopenacademy.com with your full name and any relevant details about your course purchase. Our dedicated support team will be standing by to assist you promptly.
We apologize for any frustration or inconvenience this has caused, and we appreciate your patience and understanding as we work to resolve this matter for you.
Best regards,
International Open Academy Team
IT bundle
I had purchased an IT bundle through Wowcher but had problems redeeming the offer due to issues on Wowcher side. In effect, I asked IOA to deal with this and they did so effectively and efficiently. Bruno was a star! I have not yet started the courses so cannot yet feedback on that.
October 15, 2023
Unprompted review
Reply from International Open Academy
Dear Caroline,
Thank you so much for sharing your experience with us! We're thrilled to hear that our team, especially Bruno, was able to assist you effectively and efficiently in resolving the issues you encountered with redeeming your IT bundle purchased through Wowcher.
Your satisfaction is our top priority, and we're delighted that we could help ensure a smooth experience for you. We're confident that you'll find our courses valuable and informative once you begin them.
If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way in your learning journey.
Thank you for choosing International Open Academy, and we look forward to serving you further in the future.
Best regards,
International Open Academy Team
Reply from International Open Academy
Dear Ashton,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you found our platform to be very helpful.
If you ever need further assistance or have any questions, please don't hesitate to reach out to us. We're here to support you every step of the way in your learning journey.
Once again, we truly appreciate your positive feedback and are delighted to have you as part of the International Open Academy community.
Best regards,
International Open Academy Team
Was of money…
It was cheap becuase I bought voucher on Groupon otherwise I would have to pay £100 for course that has no videos explaining. The course itself has stuff that I already knew as client, not explaining anything in details. Waste of money
March 16, 2024
Unprompted review
Reply from International Open Academy
Dear U W,
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with our course did not meet your expectations.
We understand your concerns regarding the lack of explanatory videos and the content not providing detailed information beyond what you already knew as a client. Your feedback is valuable to us, and we will take it into consideration as we continually strive to improve our course offerings.
We appreciate your honesty and regret any disappointment or inconvenience you may have experienced. If there's anything specific you would like to see improved or if you have any further feedback to share, please don't hesitate to reach out to us at support@internationalopenacademy.com.
Once again, we apologize for falling short of your expectations and thank you for bringing these issues to our attention. We hope to have the opportunity to better serve you in the future.
Best regards,
International Open Academy Team
why I cant proceed to the exam course…
why I cant proceed to the exam course even if I have already paid for the amount to enroll. can you please review my account
March 7, 2024
Unprompted review
Reply from International Open Academy
Dear SHEILO,
Thank you for reaching out and bringing this matter to our attention. We're sorry to hear about the difficulties you're experiencing in accessing your exam course.
After reviewing our records, we couldn't locate an account or purchase under the name provided in your review. It's possible that your purchase was made through one of our partners, and if you haven't redeemed your voucher on our platform, we may not have a record of it yet.
To assist you further, we kindly ask that you provide us with more information about your purchase. As this platform does not provide contact details, we've initiated a request for additional information through Trustpilot. Alternatively, you can reach out to us directly at support@internationalopenacademy.com with any relevant details or questions you may have.
We apologize for any inconvenience this has caused and appreciate your patience and cooperation as we work to resolve this issue for you.
Best regards,
International Open Academy Team
I just finished my course
I just finished my course. I really enjoyed it and its very informational with affordable cost.
March 12, 2024
Unprompted review
Reply from International Open Academy
Dear Soukaina,
Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed your course and found it to be informative.
Providing valuable and affordable education is at the core of what we do, and we're delighted to hear that you found our course to meet your expectations in terms of both content and cost.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to support you every step of the way.
Thank you for choosing International Open Academy for your learning journey, and we wish you continued success in all your endeavors.
Best regards,
International Open Academy Team
Read material twice before taking exam!
The user friendly platform makes it a breeze. I would have liked the opportunity to retake the test.
March 4, 2024
Unprompted review
Reply from International Open Academy
Dear Gina,
Thank you for your fantastic 5-star review! We're thrilled to hear that you found our platform user-friendly and easy to navigate.
We value your feedback regarding the opportunity to retake tests. Your suggestion is important to us, and we'll take it into consideration as we continue to improve our platform and enhance the learning experience for our students.
Thanks again for choosing to learn with us!
Warm regards,
International Open Academy Team
Easy to navigate
Easy to navigate, and the chunks of information where just the right length of time. I repeated the modules several times before taking the exam. The screen videos were clear.
March 3, 2024
Unprompted review
Reply from International Open Academy
Dear Karen,
Thank you very much for your glowing review! We're thrilled to hear that you found our platform easy to navigate and that the content was presented in manageable, bite-sized chunks that were just right for your learning needs.
It's wonderful to know that you found the modules so helpful that you repeated them several times before taking the exam. That level of dedication to learning is truly commendable!
We're delighted that you found the screen videos clear and effective in conveying the information. Providing a seamless and engaging learning experience is one of our top priorities, and your feedback reaffirms that we're on the right track.
Warm regards,
International Open Academy Team
These courses were very informative
These courses were very informative. I learned a lot. My only suggestion would be to give a second chance to answer the test questions. I will take more of these courses.
February 29, 2024
Unprompted review
Reply from International Open Academy
Dear Kristen,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our courses to be informative and that you learned a lot from them.
Your suggestion regarding providing a second chance to answer test questions is greatly appreciated. We're always looking for ways to enhance our students' learning experience, and your input will certainly be taken into consideration as we continue to improve our courses.
We're delighted to hear that you plan to take more of our courses in the future!
Thank you once again for choosing International Open Academy. We look forward to having you in more of our courses!
Best regards,
International Open Academy Team
I enjoyed the course and learned a lot.
I enjoyed the course and learned a lot. My only small concerns are that in some modules the presenter talks or reads fast. Sometimes all over the place in explaining and illustrating a concept. Explanations cut across themes and may confuse a person who is not very alert. Secondly, I do not agree with some answers for the exams, for instance the answer that relates to visual strategy, examples given are visual, but the answer also includes others. In my opinion others may also include audio aspects. For me this answer is wrong. Lastly, the course instructions are not comprehensive enough. Much is left to an individual to assume or presuppose. Forgot also about the accent. When you teach remember that you are teaching across cultures. Some words can easily be misconstrued because of accent. Overall, I am happy with the course
February 29, 2024
Unprompted review
Reply from International Open Academy
Dear Dennis,
Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the course and found it informative.
We appreciate your constructive criticism regarding the pace of the presentations and the clarity of explanations. Your insights are valuable to us, and we will certainly take them into account as we strive to improve the overall learning experience for our students. Additionally, we understand your concerns regarding exam answers and course instructions. We're continuously working to ensure the accuracy and clarity of our content, and your feedback will help us in this process.
Regarding your note about accents, we apologize for any difficulty you may have experienced. We understand the importance of clear communication, especially in a multicultural learning environment, and we will make every effort to address this concern moving forward.
Overall, we're pleased to hear that you're happy with the course, and we thank you for choosing International Open Academy for your learning journey.
Best regards,
International Open Academy Team
Very informative courses with great…
Very informative courses with great video examples.
February 26, 2024
Unprompted review
Reply from International Open Academy
Dear Catrina Hodgkins,
Thank you so much for taking the time to leave your feedback on our courses at www.internationalopenacademy.com. We're thrilled to hear that you found our courses informative and that you appreciated the quality of the video examples provided.
Your feedback is incredibly valuable to us as we continuously strive to improve and enhance our course offerings. We're grateful for your support and hope to continue providing you with valuable educational experiences in the future.
Warm regards,
International Open Academy Team
error using coupon upon check out
I have sent numerous emails to the company requesting my certificate. I keep getting an error message every time I want to check out and this is since January. This is not acceptable there is no one to return your messages. I don't know what or who to reach out to as no one returns your email. I am very unsatisfied with your service.
January 15, 2024
Unprompted review
Reply from International Open Academy
Dear Abby,
We're deeply sorry to hear about the challenges you've encountered with our platform and the difficulty you've faced in obtaining your certificate. Your experience falls far below the level of service we aim to provide, and we sincerely apologize for any inconvenience this has caused you.
We've attempted to reach out to you through Trustpilot's messaging feature to gather more information and assist you further. However, as we don't have access to contact details on the Trustpilot platform and haven't been able to locate any recent emails from you describing the issue, we kindly ask that you reach out to us directly at support@internationalopenacademy.com. Our dedicated support team is standing by to address your concerns promptly and ensure that you receive the assistance you need.
Once again, please accept our sincerest apologies for the frustration and inconvenience you've experienced. We value your feedback and are committed to resolving this matter to your satisfaction.
Best regards,
International Open Academy Team
Fun and informative
I really enjoyed my course, it was concise and informative and not difficult to grasp or digest
February 25, 2023
Unprompted review
Reply from International Open Academy
Dear Robyn,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you enjoyed your course with us. Providing concise, informative, and easily digestible content is always our goal, and we're delighted to know that we hit the mark with your experience.
Thank you again for choosing International Open Academy. We appreciate your support and wish you continued success in your endeavors!
Best regards,
International Open Academy Team
TERRIBLE TERRIBLE TERRIBLE!
TERRIBLE TERRIBLE TERRIBLE!!
I purchased the same course through them THREE times and still have not received my course!!
There’s no number to call, they’ve charged me THREE TIMES!!
I will be reporting to the better business bureau, my methods of payment, and anyone else that will listen!
Do not waste your time or your money.
They’re a horrible company to work with.
February 21, 2024
Unprompted review
Reply from International Open Academy
Dear Kyndl,
I am deeply sorry to hear about your frustrating experience with your course voucher. It's truly disheartening to learn that you've encountered such difficulties, especially with multiple purchases.
I understand your frustration with the lack of communication channels and the inconvenience of being charged multiple times. Please accept my sincere apologies for any inconvenience this has caused you.
Regarding the voucher issue, sometimes Groupon codes may not align correctly with our system, leading to such discrepancies. However, we are committed to resolving this matter for you promptly.
We have emailed you to offer assistance and provide solutions to rectify the situation. Please check your inbox for further details on how we can address this issue and ensure your satisfaction.
Once again, I apologize for the inconvenience and frustration you've encountered. Your satisfaction is important to us, and we are committed to resolving this matter to your satisfaction.
Best regards,
International Open Academy Team
The course was very informational love…
The course was very informational love that they gave recipes and walk you through making your own products. Highly recommended for anyone who wants to learn how to live off of pharmaceutical drugs, and learn how the earth and what God created can be the best sauce to healing our bodies. (This does not mean if things aren’t working for you, you forsake going to a doctor)!! This is also great for anyone wanting to start business in making products.
February 18, 2024
Unprompted review
Reply from International Open Academy
Dear Robin,
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found the course to be informative and valuable in learning how to create your own products.
We're especially pleased that you appreciated the inclusion of recipes and the step-by-step guidance provided. Our aim is to empower individuals like yourself with the knowledge and skills needed to explore natural alternatives for wellness and product creation.
Your endorsement of our course for those interested in living a more holistic lifestyle and exploring natural remedies is greatly appreciated. We echo your sentiment that while natural solutions can be beneficial, they are not a replacement for professional medical advice when needed.
Additionally, we're delighted to hear that you see the potential for entrepreneurial endeavors in the field of product creation. We strive to provide comprehensive resources that cater to a variety of interests and aspirations.
Thank you once again for your positive review and recommendation. We're here to support you on your journey towards wellness and entrepreneurship.
Best regards,
International Open Academy Team
The fact that i could do the course at…
The fact that i could do the course at my own pace and that i was able to do self assessments. I loved it
February 6, 2024
Unprompted review
Reply from International Open Academy
Thank you, Mallet, for sharing your experience with us!
We're delighted to hear that you enjoyed the flexibility of our courses, allowing you to learn at your own pace, and found the self-assessment tools beneficial. We strive to provide a seamless and engaging learning experience for our students.
We appreciate your feedback and hope to see you in more of our courses in the future!
Best regards,
International Open Academy Team
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