Intertrader Reviews 265

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as efficient and reliable, with consumers noting the quick response times and the smooth user experience. However, some people were dissatisfied with the company, mentioning issues with account closures without explanation and a lack of communication regarding their concerns. A few customers also reported problems with account verification and difficulties in getting their issues resolved, including instances of unresolved financial issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and professionalism.... See more

Customer service

People report positive experiences with customer service. Many customers praise the professionalism,... See more

Response time

Clients share positive opinions on response time, with many praising the promptness and efficiency of the... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and professionalism of... See more

User experience

Reviewers mention positive feedback about user experience. Customers praise the helpfulness and patience of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Here's the deal – I've tried a bunch of brokers, and some of the big-name ones totally let me down. Crashes during news, slow support, and awful slippage. Found Intertrader through a forum and gave it... See more

Company replied

Rated 5 out of 5 stars

i recently had dealings with Savvas Savva from Intertrader i wanted to re start my account. At my end we had a number of problems. We conversed by email, phone and whatsapp, rectifying all my problem... See more

Company replied

Rated 5 out of 5 stars

Hey, I’m actually not into giving feedback or anything but this trading platform outperforms the others as far as customer service goes. Agni, called me twice to get my uploading of documents solved.... See more

Rated 5 out of 5 stars

Had to call the help centre due to various attempts to put on a trade with no success. The call was received by Jimmy who was very patient and extremely helpful talking me through a step by step proce... See more


Company details

  1. Finance Broker

About Intertrader

Written by the company

Choose Intertrader to trade thousands of markets via MetaTrader 5, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities.

Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence.

Trade with confidence knowing your funds are secure. Over and above the €20,000 protection per client offered by the Gibraltar Investor Compensation Scheme, we have insured all our client funds individually up to €1 million with Lloyd’s of London.

Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA.

Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Intertrader is one of the best brokers…

Intertrader is one of the best brokers I have used l and my primary provider. I am glad to use them - execution is super fast and I trade with confidence that i can get in and out of a trade whenever i want at the exact price requested. They are regulated and i have found their customer service especially efficient and resolving queries very fast. Fast withdrawals and deposits with zero charges. I don't often leave reviews but for Intertrader i have to. They are great

October 10, 2023
Unprompted review
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Reply from Intertrader

Dear Ricardo,

Thank you for sharing your positive experience with Intertrader. We're delighted to be your primary provider, and we're thrilled that you appreciate our fast execution, efficient customer service, and quick, cost-free withdrawals and deposits. We truly value your feedback and will continue to provide you with an excellent trading experience. Thanks for choosing Intertrader!

Regards,
Intertrader Team

Rated 4 out of 5 stars

Quickly solved my problem

Was able to quickly solve my problem about opening a chart on my screen

October 3, 2023
Unprompted review
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Reply from Intertrader

Dear Daniel,

We're glad to hear that we could swiftly resolve your issue with opening a chart on your screen. If you ever need further assistance, please don't hesitate to reach out. Your satisfaction is important to us!

Regards,
Intertrader Team

Rated 5 out of 5 stars

I am a day trader

I am a day trader and i have adopted a diversified trading strategy with trading both manually and via a robot that was developed for me. If i get it wrong the robot covers me and when we both have a good trading day the profit generated is especially good. Over the years I have tried number of providers as for my robot to generate profitable trades it requires precise pricing with no requires and little or no deviation from the fair market price. It is Intertrader that has delivered this with best execution that is also accurate and persistent. Client services team are also very knowlegeable and helpfull. Once i had my price feed frozen, my account manager George looked into it and it turned out that my recently installed anti virus system was blocking the price feed and once we adjusted the settings it was all sorted. A tested trustworthy provider, Intertrader

September 26, 2023
Unprompted review
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Reply from Intertrader

Dear Cristian,

We're thrilled to be your trusted partner in your day trading journey! It's great to hear that Intertrader has consistently provided the precise pricing and execution you need for your diversified trading strategy, whether manual or automated. We're also pleased that our client services team, especially George, could assist in resolving the price feed issue swiftly. Your trust and satisfaction mean a lot to us, and we'll continue to deliver the high-quality service you've come to expect. If you have any more questions or feedback, don't hesitate to reach out. Happy trading with Intertrader!

Regards,
Intertrader Team

Rated 5 out of 5 stars

Good service

Friendly, genuine, intelligent support team who is always on stand by mode to assist traders and go the extra mile resolving queries instantly. Feedback is listened to and taken into account when updates are performed - it is so satisfying to work with a broker and staff who are smart enough to listen to their traders and Intertrader indeed makes a difference in this respect. A reputable provider that cares about clients. For this reasons i choose Intertrader

September 20, 2023
Unprompted review
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Reply from Intertrader

Dear Miguel,

Thank you for your kind words and for choosing Intertrader as your provider! We're thrilled to hear that our support team has been friendly, genuine, and responsive, always willing to go the extra mile to assist you. We highly value your feedback and are committed to improving our services based on your input. Your satisfaction and trust in us mean a lot, and we'll continue to work hard to meet and exceed your expectations. We're proud to be the broker you've chosen!

Regards,
Intertrader Team

Rated 5 out of 5 stars

They say that a trading plan is as…

They say that a trading plan is as sucessful as the tools in place to execute it and therefore I am blessed to have found Intertrader. Account manager George and the whole team are spot on! I feel that I have finally managed to unleash my trading potential and capitalize on it. With Intertrader behind my back i am ready to take the bull by the horns and beat the market on every trading session - american, europen and asian!

September 18, 2023
Unprompted review
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Reply from Intertrader

Dear Luis,

We're thrilled to hear that you've found success with Intertrader and that our team, including George, has been instrumental in helping you unleash your trading potential. Your determination and our support make a formidable combination. We're here to continue providing you with the tools and assistance you need to navigate and excel in various markets. Best of luck with your trading journey, and thank you for choosing Intertrader!

Regards,
Intertrader Team

Rated 5 out of 5 stars

Quick and helpful response.

September 13, 2023
Unprompted review
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Reply from Intertrader

Dear Prem,

We're glad to hear you found our response quick and helpful. If you ever need further assistance or have any questions, please don't hesitate to reach out. Your satisfaction is important to us!

Regards,
Intertrader Team

Rated 5 out of 5 stars

I have used several providers at the…

I have used several providers at the same time as I could not find the one that can tick all the boxes for me as a trader. A friend of mine had told me about Intertrader and even since I joined it has become my favorite provider. It is a pity I had wasted so much of my time in the past with other brokers trying to fix my trading account. Now with Intertrader I only think how to master my trading strategy. Support team is great and responsive, when I needed assistance my account manager George was quick to react. Platform is smooth and intuitive, trades execution has been superb with no requotes or delays. Spreads are tight with no commission on top. This is what i need to succeed in trading, thank you Intertrader and keep up the good work!

August 16, 2023
Unprompted review
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Reply from Intertrader

Dear Eleftherios,

Thank you for sharing your positive experience with Intertrader! It's great to hear how our services have helped you succeed in your trading journey. We appreciate your support and look forward to continuing to provide you with top-notch service. Happy trading!

Regards,
Intertrader Team

Rated 5 out of 5 stars

I have enjoyed Intertraders efficient…

I have enjoyed Intertraders efficient and quick support, George was fast and proactively assisted me with any nessesary information. Spreads are competitive with good margins allowing me to put down as deposit a lot less that actual market exposure. Intertrader also has fractional trading sizes allowing me to stick closely to my risk tolerance and strategy. Easy to use platform, very fast and aqurate execution of trades. Multiple charts available with variety ot technical indicators.

July 19, 2023
Unprompted review
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Reply from Intertrader

Dear James,

We're thrilled to receive your positive feedback! We're glad you appreciate our efficient support (George in particular), competitive spreads, and fractional trading sizes. It's great to know you find our platform easy to use, with fast execution. We aim to continue providing a seamless trading experience with a variety of technical indicators.

Thank you for choosing Intertrader as your trading partner. We look forward to serving you further.

Best regards,
Intertrader Team

Rated 5 out of 5 stars

At first I was a bit confused and I…

At first I was a bit confused and I thought I wasn't going to proceed with Intertrader but account manager George contacted me to clarify offering and it was all cleared. I was under impression Intertrader only has the MT5 download version but it was advised there is aslo web one which I prefer. i also researched further and they also have an additional insurance policy for extra funds protection apart from usual segregation of funds offered by many other bokers- this gives me piece of mind so I can focus on trading.Execution was good too

July 14, 2023
Unprompted review
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Reply from Intertrader

Dear Mihai,

Thank you for your feedback. We apologize for any confusion at the beginning, but we're glad George clarified things for you. We offer both MT5 download and web versions to suit your preference. The extra insurance policy for funds protection aims to give you peace of mind while you focus on trading. We appreciate your positive feedback on execution.

Thank you for choosing Intertrader, and we look forward to serving you.

Best regards,
Intertrader Team

Rated 5 out of 5 stars

Intertrader offers good service

Intertrader offers good service - regulated and dilligent provider. Spread betting and CFDs available on great variety of asset classes but i mainly focus on major indices where I can see spreads are low and on the long run this can make a difference. Platform is quick and creating a portfolio is easy. Plasing trades is also intuitive even for less experienced traders. Good mobile app too

July 12, 2023
Unprompted review
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Reply from Intertrader

Dear Chris,

Thank you for your positive review of Intertrader! We're glad you appreciate our regulated service and variety of asset classes. It's great to know that our low spreads on major indices make a difference for you. We aim to offer an intuitive platform for all traders, and we're pleased you find it easy to create portfolios and place trades. Our mobile app is designed for convenience, and we're glad you enjoy using it.

Thank you for choosing Intertrader, and we look forward to serving you further.

Best regards,
Intertrader Team

Rated 5 out of 5 stars

Gained access to Intertrafer platform…

Gained access to Intertrafer platform easy with George from account management team sending me information fast. Platform offers access to multiple charts fitted on the screen at the same time giving good markets overview with plenty of technical indicators available. Also trading off the chart with one click trading option possible allowing quick entry and exit of positions. Fractional sizes are also good feature for scaling in and out of positions. MT5 platform is indeed very good and well known and I enjoy trading on it so good that Intertrader has it apart from MT4

June 30, 2023
Unprompted review
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Reply from Intertrader

Dear Dimitrios,

Thank you for your positive review of Intertrader. We're glad to hear that accessing our platform was easy with the assistance of our account management team, particularly George. We're delighted that you find our platform's multiple charts, technical indicators, one-click trading option, and fractional sizes beneficial for your trading needs. We appreciate your feedback on the MT5 platform, and we're pleased to offer it alongside MT4.

Thank you for choosing Intertrader, and we look forward to continuing to serve you well.

Best regards,
Intertrader Team

Rated 5 out of 5 stars

My recent experience with Intertrader…

My recent experience with Intertrader has been promising with customer service team providing satisfactory answers in timely manner. I received confirmation that my strategy to trade on news could be facilitated and it is fairly easy to actually place trades compared to my old broker. So i received the service that i neeeded and all OK for now

June 28, 2023
Unprompted review
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Reply from Intertrader

Dear Panos,

Thank you for sharing your positive experience with Intertrader. We're glad to hear that our customer service team provided you with satisfactory and timely answers. It's great to know that we were able to facilitate your trading strategy involving news events.

We're also pleased that you find it easy to place trades compared to your previous broker. Providing you with the service you need is our priority, and we're happy to hear that everything is going well so far.

Thank you for choosing Intertrader, and we're here to assist you whenever you need us.

Best regards,
Intertrader Team

Rated 5 out of 5 stars

Interteader offers very good features…

Interteader offers very good features for traders. When I tried I was ready with my account very quickly and placing trades is very easy with clear user guide available apart from support service. In my trading statements I can see all trades and orders placed so I can keep track of my account performance. Platform allows hedging as option with fast execution of trades

June 26, 2023
Unprompted review
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Reply from Intertrader

Dear Nikos,

Thank you for your positive review of Intertrader. We're glad to hear that you find our platform user-friendly, with clear guides and quick account setup. We also appreciate your feedback on our trading statements for monitoring account performance. It's great to know that you find our platform's hedging option valuable and enjoy the fast execution of trades.

Thank you for choosing Intertrader, and we look forward to serving you further.

Best regards,
Intertrader Team

Rated 5 out of 5 stars

Intertrader has provided very quick…

Intertrader has provided very quick assistance and replied faster than I even anticipated to my enquiry. I am currently looking to switch to a new provider so contacted several brokers but most impressed with Intertrader so far. Account manager George was helpful and straight to the point. No commission charged and spreads are tight. Downloading the mobile app is easy but trading and analysis is better done via the main platform

June 22, 2023
Unprompted review
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Reply from Intertrader

Dear Naresh,

We're delighted to hear that our team provided quick assistance that exceeded your expectations. It's great to know that you are considering switching to us and have found our account manager George to be helpful and straightforward.

We take pride in our commission-free structure and tight spreads, and we appreciate your positive feedback on these aspects. We understand that the main platform offers better trading and analysis capabilities compared to the mobile app, and we value your input.

Thank you for choosing Intertrader, and we look forward to serving you with excellence in the future.

Best regards,
Intertrader Team

Rated 5 out of 5 stars

I have found the support I needed with…

I have found the support I needed with Intertrader. I consider myself a fairly experienced trader and I know that trading is not an easy task especially in volatile markets. So to focus on analysis and to follow the news that drives markets you have to receive decent service from the broker - account manager George is responsive and customer service is prompt with no templates or generic answers that I have received elsewhere. Easy to add and amend stops and limits on the chart itself with good execution. I notice no crypto available though and not sure if this is due to regulation or product offering

June 6, 2023
Unprompted review
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Reply from Intertrader

Dear Andrea,

Thank you for choosing Intertrader. We appreciate your positive review and are glad to hear that our support has met your expectations. We understand the importance of responsive service and providing timely assistance without generic answers. Regarding cryptocurrencies, we continuously evaluate our product offerings to meet regulatory requirements and evolving client needs. Thank you for your feedback, and we look forward to serving you in the future.

Best regards,
Intertrader Team

Rated 5 out of 5 stars

Great Service and system

I have used Intertrader for a number of years and found the service to be excellent.
I would like to particularly mention customer support who respond to both technical and account queries very quickly and efficiently. I’d like to thank George for his recent help and to give my appreciation to the rest of the team as well.
D Carter

June 2, 2023
Unprompted review
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Reply from Intertrader

Dear David,

We're thrilled to hear that you have consistently found our service to be excellent. Our customer support team takes pride in providing prompt and efficient assistance, both for technical and account-related queries. George is grateful for your appreciation, and we will make sure to pass on your thanks to the rest of the team as well.

Thank you for being a valued client of Intertrader. We look forward to serving you with excellence for many more years to come.

Best regards,
Intertrader Team

Rated 5 out of 5 stars

Trusted broker

My overall experience with Intertrader is very positive. I've been trading with them for a while now, and I can say that their customer support is very polite and has good market knowledge. I spoke with Galin, who managed to set up my account and guide me through the platform. I was glad to see they provide a wide range of instruments for trading and free tools that help you make your analysis.

September 20, 2022
Unprompted review
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Reply from Intertrader

Dear Nikola,

Thank you for your positive review of Intertrader! We're glad to hear about your great experience. Our customer support, led by Galin, is always ready to assist with setting up your account and guiding you through our platform. We're pleased that you found our wide range of trading instruments and free analysis tools helpful.

Thank you for choosing Intertrader. We're here to provide excellent service.

Best regards,
Intertrader Team

Rated 5 out of 5 stars

Easy and simple to use platform yet…

Easy and simple to use platform yet feature rich, good trading tools and free to use advanced charts, account manager George very supportive and quick; platform allows hedging as option, cost effective with good spreads compared to others.

May 19, 2023
Unprompted review
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Reply from Intertrader

Dear Lachezar,

Thank you for your positive feedback!
As a company operating since 2009 in the business, we strive to provide the best service by covering every expectation from our clients.
Don't hesitate to contact us if you need anything!

Regards,
Intertrader Team

Rated 5 out of 5 stars

Moving to Intertader

Moving to Intertader - very diligent provider, responsive support; variety of instruments to trade and I also see futures contracts available - great to avoid expensive overnight charges especially now. Tight spread on spot majors. Nice

May 22, 2023
Unprompted review
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Reply from Intertrader

Dear Carter,

Thank you for your feedback! Indeed we are all in the same boat with central banks increasing substantially interest rates across the board. While this may not directly affect scalpers and day traders that choose Intertrader, we realize that is has an impact on our long term traders - it is for this reason that we have future contracts available on our platform.

Once again, thank you for taking your time to write a review!

Regards,
Intertrader Team

Rated 5 out of 5 stars

Intertrader improved Trading

The trading is much better now fractional trading is allowed. The site works well with good trading tools.

May 19, 2023
Unprompted review
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Reply from Intertrader

Dear Richard,

Thank you for chosing Intertrader over the years. Our goal was to bring more flexibility for our customers with the addition of fractional trading. We are happy that you like it. Stay put, as we have a lot more plans for the future.

Regards,
Intertrader Team

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