Invictus Motors Ltd Reviews 

267
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and helpful staff, noting that the entire vehicle purchasing process is exceptionally smooth, transparent, and completely stress-free from beginning to end. Many buyers deeply appreciate the extensive vehicle knowledge, highly professional approach, and clear communication provided by the team throughout all interactions. However, some customers also noted unexpected mechanical issues, hidden vehicle faults, and significant difficulties with post-purchase support when trying to resolve problems. A few reviewers expressed serious frustration regarding unresponsive communication, administrative delays, and completely unresolved vehicle conditions after successfully acquiring their automobiles.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a friendly, professional approach... See more

Product

People report ambiguous experiences with product, reflecting a high level of disagreement among buyers. While... See more

Staff

Clients share positive opinions on staff, frequently describing the team as friendly, welcoming, and... See more

Customer service

Consumers find customer service to be mixed, with experiences varying widely among reviewers. Many customers... See more

User experience

Reviewers mention positive feedback about user experience, describing the whole process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a 2010 BMW X3 from Invictus Motors and traded in my 2006 Audi A4 automatic. From start to finish, the whole process was smooth and stress-free. The team at Invictus Motors were... See more

Rated 5 out of 5 stars

Will give Invictus and Basheer top marks for helping me source and buy my dream McLaren 570S Spider. I traded my Ferrari California and the deal worked out nice and couldn’t have asked for more. I vis... See more

Rated 5 out of 5 stars

From the beginning it’s been a professional friendly approach from Invictus, everything was a quick turn around. The Porsche 911 GTS speaks for itself, and knowing that it’s the second time Invictus a... See more

Rated 5 out of 5 stars

Been a great experience with Invictus from the minute I came. I was treated really respectfully and honestly which gave me great confidence. I had a list of things to address that I wanted them to g... See more


Company details

  1. Car Dealer
  2. Auto Body Shop
  3. Auto Restoration Service
  4. Car Wash

Written by the company

Invictus Motors journey started with a passion for Porsches. It has now evolved into a sustainable business model run by a team of people who all share a big passion for Porsche of all shapes and sizes, as well as other brands too, providing excellent service to customers that would like to make one of their largest investments a seamless and stress-free experience. The Invictus Motors story begins with Basheer Zaheer, purchasing a Porsche 911 996 for himself in the early 2010s. The car needed some engine work so he took it to a Porsche Specialist, who ended up taking him for a ride, charging him for parts they didn’t even touch and not doing an adequate job! Realising he had been messed around, he then went to another specialist, where history repeated itself. After finally finding a specialist that weren’t squeezing him for money, he decided that he didn’t want anyone else to share the same experience, so invested all of his savings, and teamed up with his brother, Ali Zaheer, to create Invictus Motors. To ensure that we hold ourselves to the highest standard, we are working in partnership with AMS Porsche. AMS Porsche pride themselves on delivering the highest levels of Porsche Servicing, ranging from the classic 356, through all 911 variants (Porsche 930, 964, 993, 996, 997, and 991), to the Boxster, Cayman, Cayenne, Macan, Panamera and even the most recent all-electric Taycan. Their dedicated team of technicians are also experts in Porsche Engine Rebuilds, and fast becoming the leading centre for Engine Rebuilds in the South of the UK. We offer an outstanding selection of hand-picked cars for sale. Each car is carefully prepared to the highest standard. Our stock profile is built on knowledge, passion, expertise and attention to detail. We offer a wide range of services including an iron-clad WarrantyWise warranty, 5 Day Drive-Away Insurance, Servicing, MOT, Valeting and Detailing, and all forms of work your car may need, whether it just be a new drive-belt, or a full engine rebuild. Having these services in-house enables us to prepare the cars to the highest possible standard. Our office and servicing facilities are located in Hatfield Heath, which is just outside Bishop Stortford, Hertfordshire, near London Stansted Airport.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

267 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(267)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

True car enthusiasts

Basheer and team are true car enthusiasts which made buying my Porsche 997.1 a pleasure. If your a petrolhead like me then just having a drive and chat with Basheer is recommended - there’s not much about cars he doesn’t know… especially my favourite 2000s to 2010 era cars.

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great garage, great people, great customer service

Recently bought a VW Up from Invictus motors.
What a great experience. We went to see the car and it was exactly as described.
The team at Invictus are extremely polite and knowledgeable.
Would buy again and would recommend.

April 9, 2024
Unprompted review
Invictus Motors Ltd logo

Reply from Invictus Motors Ltd

Hi Catherine,

Thanks for taking the time to leave your review. Your feedback is invaluable to us and we truly appreciate your insights. All the best with the car for your daughter, we are here if you have any questions in the near future.

Invictus Motors

Rated 5 out of 5 stars

Personable, Professional and Easy Sale

I would have liked more for my Porsche 911 Turbo, however the overall experience has been nothing but the best sale and easier sale, I could have hoped for.

Brilliant, personable service, the Technician from dealership was knowledgeable and carried out a full thorough inspection.

Wishing them all the best and hope to see you back for another Porsche 911 when I am again in the market.

March 15, 2024
Unprompted review
Invictus Motors Ltd logo

Reply from Invictus Motors Ltd

Thanks Tiff, it was an absolute pleasure meeting you. Hope to see you soon again for a Porsche or if you want to scratch an itch. You are most welcome to come and test drive any of our Porsche’s.

As for your 911 Turbo, we will make sure it goes to a loving home ❤️

Rated 5 out of 5 stars

Best place to buy your dream car

Best place to buy your dream car! Great service great prices.
Look out for brother Tem he was great to deal with, overall excellent experience

March 9, 2024
Unprompted review
Invictus Motors Ltd logo

Reply from Invictus Motors Ltd

Thanks Muntasir, pleasure meeting you. My colleague Tem enjoyed your company and the pleasure of doing business with you.

Enjoy your first Porsche and hopefully see you back for many more.

Invictus Motors Team ❤️

Rated 5 out of 5 stars

Seamless experience

Purchased a golf and couldn’t be happier with how the whole experience went. From first contact to driving away with the car, the process was effortless. Car in fantastic show room condition and communication was incredible throughout

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Superb experience

Superb experience, being a distance buy any marks were pointed out, vehicle was absolutely as advertised, complete honesty and great communications, would definitely buy from Invictus again

March 7, 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company or any company in association with them

After my bank cancelling my direct debit . I had to reinstate my direct debit then paid my monthly debit about . As I had a claim out standing before Christmas . I sent al relevant documents to my gap insurance provider when I chased up my claim I was told that they didn’t receive my form or supporting documents . And had to resend everything again . After many weeks of waiting for a reply I am now told that due to the bank cancellation of my direct debit . On the 4/1/2024 I made a a new direct debit mandate as of the Christmas period. No Jody was available in the office to reinstate the mandate . I have paid my monthly payment. For a claim I made well before Christmas and iv had nothing but issues and excuse as not to pay out . I will be making a full complaint to the financial osbudsman . As with the verification emails I have regarding this matter show that invictus protect are just trying to not pay out on a valid claim policy .

November 30, 2023
Unprompted review
Invictus Motors Ltd logo

Reply from Invictus Motors Ltd

We are not Invictus Protect. Your review is left to the wrong Business. We are not an Insurance Provider. We are a car dealership specialising in Porsche’s. Please kindly have your review taken down.

Rated 5 out of 5 stars

Easy, Transparent and Honest

I was looking for a trustworthy dealer to px my wifes Mercedes GLC for. Porsche Cayenne. We found the model and spec we were after at Invictus motors in Bishop Stortford. The guys gave us peace of mind and excellent service. We were given a market value price for the GLC and a well prepared Cayenne in exchange. The whole process was transparent and straightforward and overall an excellent experience. Im one happy customer.

Also Invictus Motors did a Major Service and a 111 Point Health Check and a slight issue of the headligh module not working was addressed

February 17, 2024
Unprompted review
Invictus Motors Ltd logo

Reply from Invictus Motors Ltd

Thanks Stephen for the kind words. It was a pleasure meeting you, wishing you the best with the Porsche Cayenne V8 Diesel. Have fun and hopefully see you again in 18 Months when you are due for an upgrade or your next car.

All the best from the Invictus Motors Family

Rated 5 out of 5 stars

Great people to deal with

Great people to deal with, I found the team at Invictus Motors, particularly Tem, friendly & honest, the car was exactly as described, and I found the whole experience a pleasure from start to finish, thanks guy's, Tom Mould.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased a Ferrari California with…

I purchased a Ferrari California with my wife from Invictus Motors. A phenomenal service, they hand picked a California for us with the Ferrari Rosso Corso Red and Biege Interior and 32,000 Miles at a very fair price, they did a Service, Replaced a Parking Sensor and an Intermediate Service.

To top it off, they delivered it to our house.

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Bought Without Seeing the Car - Phenomenal Service

Great experience with Invictus Motors, couldn’t fault the service. I left a £2k deposit before collecting a week later, the car I purchased was a BMW 435D. It had 4 New Michelin Tyres. Stress free buy with an excellent test drive.

I asked for more depth videos, they kindly sent that across straight away.

February 3, 2024
Unprompted review
Rated 5 out of 5 stars

Mercedes CLK350

Bought a Mercedes CLK350 from invictus motors. Car is in superb condition given its age. Service was superb from start to finish. Couldn't have been more helpful. Was initially sceptical as I couldn't view the car due to distance but needn't have worried as all was as they claimed and the process of purchasing and delivery was easy and taken care of. Special thanks to Tem for all of his help

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Honesty & Integrity

Honesty, integrity and a thoroughly pleasant manner in conducting business in a swift and professional manner was forthcoming from both Tem and Ali, despite the fact that I never met them or collected my JCW Mini from them in person which puts more emphasis on their undoubted honesty. Highly recommend Invictus yo any body seeking a pleasant and very professional buying experience.

February 1, 2024
Unprompted review

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