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Rated 1 out of 5 stars

Seems very petty and immature folks running this company. I would reconsider doing any business with these people. I got a notification out of the Blue that you guys gave my company, Everclea... See more

Company replied

Rated 5 out of 5 stars

Received motor on Wednesday, June 9, 2021. Motor installed on Thursday, June 10, 2021. Took about a half hour. Motor started right up .... smooth sailing ..... no more circuit breaker flips thanks to... See more

Rated 5 out of 5 stars

Thank you for the great service help. In particular a gentleman named Steven provided great service and answered all of my questions. He was proactive and very thorough in ensuring I had the right rep... See more

Company replied

Rated 1 out of 5 stars

Purchased a product shortly after 1pm on a Thursday. Selected expedited overnight shipping. Received an email stating that product would not ship until Friday and received Monday. Called customer serv... See more

Company replied

Company details

  1. Swimming Pool Supply Store

Information provided by various external sources

Swimming Pool Supplies for Above Ground Pools Inground Pools along with Spa Parts and Pool Parts


Contact info

2.6

Poor

TrustScore 2.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 28% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

The wrong part was sent out

The wrong part was sent out and I took a picture of it and thought I sent it. Have not heard if you got it. The order was correct and the packing slip on the box was correct but wrong part inside

July 13, 2021
Unprompted review
Rated 1 out of 5 stars

I tried to cancel the order

I tried to cancel the order, only because the order was wrong. I had ordered two brushes, when order was done only one was on the order(?). The other big problem was the shipping charges, $47 and change to ship(!!!!) other places ship free. I tried to contact inyo pool . Com, it said that was a wrong E. mail(?????) . No I’ll never order anything from you or even recommend anyone to you!!!!!!

July 12, 2021
Unprompted review
Rated 4 out of 5 stars

Yes, I will use them again

Actually, I gave the rating four stars instead of five because the product arrived after this email was sent to me, indicating that the product should have arrived before the email.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Fast processing time...

After months of procurement for this particular part, I finally managed to find this part on your website. Easy to order online, fast processing and time of delivery was accurate as per the delivery date.

July 9, 2021
Unprompted review
Rated 1 out of 5 stars

Wow, Stand behind What you Sell

Wow! 2 1/2 years have passed, and I now have a premium variable speed pump without a display! I guess I thought reputable dealers and manufacturers would stand behind their products...not so. 18 month warranty, somebody must know these motors are crap! Maybe just the electronics are crap. Even my well water pump has a longer warranty, and the old Northstar pool pump I had went 10 years. I do not recommend any of these "Vgreen" variable speed "Pureline" pumps sold here. They seem to push this pump hard, so there must be some additional incentives from the manufacturer for them to push this crap

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Smooth sailing thanks to Inyo !

Received motor on Wednesday, June 9, 2021. Motor installed on Thursday, June 10, 2021. Took about a half hour. Motor started right up .... smooth sailing ..... no more circuit breaker flips thanks to Inyo Pools and my pool maintenance whiz, Nick. Water at 82 degrees w/o my heater and I'm a happy camper. :) :)

June 11, 2021
Unprompted review
Rated 4 out of 5 stars

The exact product I needed.

The exact product I needed, it was hard to find. A bit on the pricey side but, what I needed, lots of counterfeits out there. Easy ordering, fast shipping. Would order from INYO pools again.

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

Best online ordering place I have found

Best online ordering place I have found. Easy to navigate website, great prices and fastest deliveries there is. Excellent customer service and follow up. They are a pleasure to do business with. I've ordered many things and haven't found any better

June 8, 2021
Unprompted review
Rated 4 out of 5 stars

Order was easy but

Order was easy. The packaging that it is shipped in is not good, input and output ports had popped through the boxs. The fittings are scuffed up and I don't think any other damaged occurred. I will see what happens when it is in use.

June 7, 2021
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service.
Always answered my questions in a professional manner.
Fast shipping.
Been ordering with Inyopools since 2011 on a few orders and still very professional company.
Thank you Inyopools.

June 7, 2021
Unprompted review

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