I like the Driver Update program. BUT like other reviews, the company does put in other programs into their Downloads! And their Wording of the Downloads are meant to confuse Buyers! If you are no... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
,,IObit Software Updater,, : You only update simple applications??? We download new versions of programs directly from the manufacturer!!! You don't do anything new ! Why don't... See more
Company replied
The program works but is spoiled by pop up ads whenever you press a link, for more of their products. So bad that after only a day I uninstalled it, despite being in touch with their support. No probl... See more
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For now, I will rate the AdvancedSystemCare from Iobit at 4 stars. Only 4 stars because Iobit likes to add other apps to the initial download, and if you're not paying attention, you won't reali... See more
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Company details
Information provided by various external sources
IObit designs and creates Advanced SystemCare, IObit Malware Fighter, Driver Booster, Smart Defrag, IObit Uninstaller and IObit Software Updater. Free, easy-to-use, and comprehensive computer security and performance software for your home and business
Contact info
United States
- tickets@iobit.com
- www.iobit.com
2.8
Average
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything working well!
May 20, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Intrusive and deceiving
Intrusive: their driverbooster software will start at windows startup even if you select the option not to start automaticly. On top of that ADs will pop up on the right side of your screen regularly!
Deceiving: they show up some drivers only available with the PRO version that do not need updating.
May 15, 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Thank you for your good response
Thank you for your prompt response over the weekend and for providing us with a fixed version. We are very grateful.
May 11, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Window update broke the software with a…
Window update broke the software within a day they sent me a fix explained it great service
May 9, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Does, know to add buttons on AMC and Antiviruses program, to slave the point things.
Latest knowledge, is Aimp v3.0 . More kinds, I know Adobes program contained on Sony programs, and Paint's pictures creating!!!!
May 9, 2024
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Why I gave you 4 stars
I bought a bundle on sale that was a total of six programs. One program, Software Updater was one of the free ones. You sent me downloads for all six programs with no activation codes like the past. I had to do all programs manually, which took quite awhile. I was not happy about that. The program I listed above, I have not been able to get a code for that, because your site says it's not backed by my email address so ypu won't give it to me. I've tried all ways I know to get a code. No such luck. I got the download but no code. This is two problems I've never had in the past. I'm not happy.
May 8, 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you. You may input a wrong email address while placing the order.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about your order thus we can better assist you (generally speaking, it's not recommended to share the detailed order information here since it's a public platform, and the contact info may be automatically hidden by the platform)?
We'll try our best to assist you. Thanks for your kind understanding.
The help of support team was fast
The help of support team was fast, kindly, and useful.
I am absoultely pleased with their support.
April 27, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Positive
I'm using Iobit products since several years now.
I had a first experience with their support couple of days ago and was quite satisfied. I would mention reactivity, politness, good follow-up until resolution of my issue.
Also appreciated that the contact was French speaking from the begining to the end.
April 23, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Excellent! and Easy to use Software
Since 20+ years am using IObit software and am very much satisfied they have kept my computer UpToDate keeping my business computer safe and clean. I always recommend it to my friends.
April 22, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Neutral
I just uninstalled Microsoft's garbage pre-installed apps and built-in browser "Edge" After that my PC's performance is excellent the only large program that I have in my PC is Google Chrome (The only browser I trust) I want to thank IObit Uninstaller that helped me to free up my PC's disk space. I am giving 3 stars because IObit's programs use lot of RAM that slows down your PC and after uninstall is complete it is recommended to uninstall IObit's programs too.
Positive or Negative? Neutral.
April 18, 2025
Unprompted review
Reply from IObit
Hi there, thanks for giving our products a try.
If you need any help or have suggestions while using our programs, please feel free to submit a feedback from the Feedback entrance on the program or contact us via support@iobit.com.
We’ll try our best to assist you and further improve our products for your better user experience. Have a nice day~
It took me 5 emails saying the same…
It took me 5 emails saying the same things to solve my issue.
April 13, 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
IO Exp. Software analyze.
My experience, for IObit, is completely BEST!!!!! This company doing GOOD systems and software analyzing programs. I'm so love this IObit's =). My first programm, what i bought, was a IObit "Deffragler", and Advanced "systemcare". This is my favourite program. I LIKE a IO co.
April 12, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
good service client
April 6, 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
About the auto-renew order issue, actually there should be an option to disable it or keep it when placing the original order. Kindly please contact us directly via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about your order thus we can better assist you. Generally speaking, it's not recommended to share the detailed order information here since it's a public platform, and the contact info may be automatically hidden by the platform.
We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Dodgy
Without permission, IObit infested my system with a slew of other, unwanted apps that were difficult to identify and remove. It Also threw up invasive ads to various shady-looking sites. After this I didn’t trust the security of my system anymore, so I did a full reset.
April 3, 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
Could you kindly please contact us via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about the issue you encountered thus we can better assist you?
Thanks for your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
Top notch service all the way
Top notch service all the way. Being their client since version 11 and happy client all the time.
Keep up the good work, guys
March 31, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
IObit support was great
IObit support was great! They instructed me on how to download my program I bought as I was having trouble with the link in the email.
March 23, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
First class support
I have contacted the IObit support for a performance degradation with a recent version of IObitUninstaller.
My issue has been very professionally considered and the support team came back to me with a satisfying solution after a few days.
You can be confident that the IObit support team will do their best to assist you. They will never let you down.
This is what I call true support.
March 25, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Billing me despite removing this…
Billing me despite removing this program and asking for a refund I still haven't found a contact e mail on their site to try and sort this out, when using it you are repeatedly bombarded by sales pop ups,
March 20, 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
About the auto-renew order issue, actually there should be an option to disable it or keep it when placing the original order. Kindly please contact us directly via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about your order thus we can better assist you. Generally speaking, it's not recommended to share the detailed order information here since it's a public platform, and the contact info may be automatically hidden by the platform.
We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
IObit's Driver Booster helped SO much.
IObit's Driver Booster helped me out so much 10/10 it was fast and easy. It fixed my ALL my problems with my computer within 10 mins. This is the answer to your driver problems, trust me. (Maybe only get the free version though, people have been saying they got scammed)
March 16, 2025
Unprompted review
Reply from IObit
Dear user,
Thanks for giving our products a try and glad to know you like it. It would be highly appreciated to recommend our products to your family and friends if you think they are helpful.
And if you need any help or have any suggestions while using our products, just feel free to contact us directly via the Feedback entrance on the program. We’ll reply to you ASAP and we’ll try our best to assist you.
Wish you all the best!
Shady Business Be CAREFUL
Ordered Uninstaller Pro, paid & got the email. They snuck in & sent me another product "Advanced System Care Pro" instead.
Worse yet, while installing a different product which I'd ordered a few weeks prior (Malware Fighter Pro), it tried to sneak in several other pieces of software during the install process BE CAREFUL when installing their products or they will load you up with (crap) that you did not order & do not want
Worst of all: When you order a product from them (any product) they sneak in Auto Renewal with no way to decline or STOP it.
All their software offerings look pretty good, great GUI & nice selection. I really wanted Uninstaller Pro but after they pulled the sneaky switch on me they lost my trust & I ended up asking for a refund. I did not install the Advanced System Care. They lost, I lost.
By the way, I do love Malware Fighter Pro, I'll continue to use it.
...
March 10, 2025
Unprompted review
Reply from IObit
Hi there, sorry for any inconvenience it caused to you.
About the auto-renew order issue, actually there should be an option to disable it or keep it when placing the original order. Kindly please contact us directly via support@iobit.com or from the Feedback entrance on the program, or submit an online request, and provide us with more details about your order thus we can better assist you. Generally speaking, it's not recommended to share the detailed order information here since it's a public platform, and the contact info may be automatically hidden by the platform.
We appreciate your kind understanding and patience. User experience and satisfaction is highly significant to us. We’ll try our best to help resolve your concern.
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