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Rated 5 out of 5 stars

I was having problems with the chemists not having all of my medication in stock, I kept having to drive multiple times to and from the chemist which is a few miles from where I live. I’m disabled and... See more

Rated 5 out of 5 stars

I found your online iPharm website was easy to navigate for the medication/s which I required and with your 100% next day very efficient home postal delivery service. This was my first time that I... See more

Company replied

Rated 5 out of 5 stars

Ordered lateral flow tests. They arrived in super quick time and were excellently priced Have used ipharm before and will continue to use them for price and service

Company replied

Rated 1 out of 5 stars

I ordered home covid test kit almost 2 weeks ago but I still haven’t received it. Emailed them regarding my order twice but never received any reply. Worse service I have ever received, don’t use th... See more

Company replied

Company details

  1. Online Pharmacy
  2. Online Prescription Medication Vendor
  3. Pharmacy

Written by the company

Online Pharmacy. Prescriptions. Medicines. Free Delivery. Travel. Essentials. iPharm. Tweet us for all things Pharmacy!


Contact info

4.1

Great

TrustScore 4 out of 5

151 reviews

5-star
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Rated 5 out of 5 stars

Very competative price and great delivery

This is the 2nd time I have used this company for covid testing kits. They were the best price and delivery was very quick both times. Will use again.

March 1, 2023
Unprompted review
iPharm logo

Reply from iPharm

Hi Nellie, thank you so much for leaving this amazing feedback for us! We're so glad to hear that you're happy with our service.

Rated 5 out of 5 stars

Good service

My order arrived on time and the packaging was smaller than the previous companies which is a lot better. Couldn't have had a better service

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

I never received my order

March 6, 2023
Unprompted review
iPharm logo

Reply from iPharm

Hi Stephanie, please get in touch with our customer service team at 0333 242 2199 or alternatively you can also email us at info@ipharm.com, and we will be more than happy to look into this for you and get it sorted out as quickly as possible.

Rated 4 out of 5 stars

A pity about the poor packaging

Correct products, reasonably fast delivery, acceptable prices, but poor packaging - all tablet boxes were squashed out of shape; a pity, as otherwise I would have given you 5 stars.

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t order from them

I ordered home covid test kit almost 2 weeks ago but I still haven’t received it. Emailed them regarding my order twice but never received any reply. Worse service I have ever received, don’t use them

( I’m writing this after reading ipharm reply; nothing has be sorted, I had to involved my bank to get my refund. I never received my order. Never replied to any of my emails.)

February 23, 2023
Unprompted review
iPharm logo

Reply from iPharm

Hi Mohammed, thank you for leaving your feedback. We're so sorry about the delay in your order. I have just looked into this and I can see that this has now been sorted out for you. Again, we are really sorry to hear about your experience, and please don't hesitate to get in touch if there's anything else that we can do for you.

Rated 1 out of 5 stars

Ordered two weeks ago

Ordered two weeks ago, paid to have express postage.
Telephoned company last week to advise order has failed to arrive.
Agreed to cancel order and issue refund.

No order no refund

Sorry not good experience

February 15, 2023
Unprompted review
iPharm logo

Reply from iPharm

Thank you for leaving feedback for us, Elizabeth. I have just checked this for you and I can see that the refund has already been processed. We are really sorry to hear about your experience, and we apologise for the inconvenience that this has caused.

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