Really happy with the service! He fixed my tablet quickly and explained everything clearly along the way. Gave helpful advice and came across as genuinely honest and friendly. You can tell he cares a... See more
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As on previous occasions I've used their service, iPhonefixed performed a great job replacing the lightning connector on my iPhone. The whole process was slick from the moment I booked an appointment... See more
Company replied
Had trouble with my iPhone SE battery who kept discharging way too fast to my liking, booked an appointment for a change, Albert from the store was the best person ever! He noticed immediately that th... See more
Company replied
Excellent highly professional service and great value. We tried the walk-in service to fix a front camera on an iPhone 6S, after dropping it off, within the hour it was fixed. All along the proc... See more
Company details
Information provided by various external sources
We have two primary concerns here at iPhonefixed; firstly, the satisfaction of all of our customers, and secondly, working as ethically and sustainably as we possibly can. Customer service is at the very heart of our business, and we pride ourselves on both our technical knowledge and people skills – we think if a job is worth doing, it’s worth doing to the very best of our ability, and we like to think our customers agree.
Contact info
iPhonefixed Baseus 38 Crwys Rd Cardiff Cathays , CF24 4NN UK, Cardiff, United Kingdom
- 029 2022 6316
- contact@iPhonefixed.co.uk
- www.iphonefixed.co.uk
Really helpful
Really helpful, straightforward, unbiased advice not just motivated by trying to make money. Very professional service - recommended!

Reply from iPhonefixed
Speedy and polite service
Speedy and polite service to replace a smashed screen at a good price. Would definitely recommend

Reply from iPhonefixed
Great service every time...
As on previous occasions I've used their service, iPhonefixed performed a great job replacing the lightning connector on my iPhone. The whole process was slick from the moment I booked an appointment on their website. My phone was back working within an hour - just enough time to grab a coffee and enjoy a brief walk around Cardiff Bay. Nice people and great service gets my recommendation every time.

Reply from iPhonefixed
Excellent experience
Excellent experience - this is the 4th time that I have used iPhonefixed and every time the experience and quality of workmanship is excellent. This time my daughter had properly smashed her iPhone 7S screen and iPhonefixed managed my expectations by saying I should plan for the worst (that the phone would be crippled!) - but fortunately they were still able to replace the screen and the phone is now working perfectly again.

Reply from iPhonefixed
The Operation was Successful
The operation was successful and the quality was excellent. The staff also managed to be really friendly in very short contact time.

Reply from iPhonefixed

Reply from iPhonefixed
Very happy
Excellent service, very reasonable price and even threw in a screen protector because the one on the phone was cracked. Prompt return and very well packaged. Very happy.

Reply from iPhonefixed
Always happy with the service…
Always happy with the service iPhonefixed provides - professional, knowledgeable, skilled and friendly, and at a fraction of what you'd pay the "Genius's" at Apple Stores.

Reply from iPhonefixed
excellent professional service-
Amazing service
Amazing service. A minor problem arose and they could not have reasonably done any more than they did. Will definitely use again and would suggest you do.

Reply from iPhonefixed
Amazing customer service
Amazing customer service ! Would defo go back here again. Good value for money will definitely go back if I have a problem with my phone again!

Reply from iPhonefixed
I definitely recommend going here
I definitely recommend going here with your phone. Not only were they very fast and efficient at looking at my broken phone but they were honest and reliable.

Reply from iPhonefixed
Highly recommend great quick service…
Highly recommend great quick service and value for money! Really helpful and friendly staff. No negatives what so ever would recommend to family and friends!

Reply from iPhonefixed
Excellent service, highly recommended
Excellent service, prompt communication - lining up all my old devices for battery replacements for the kids now! Thank you very much :)

Reply from iPhonefixed
The only service in Cardiff I’d use from now on.
Excellent fast friendly service. Highly recommended; will definitely come again if in need of phone repair.

Reply from iPhonefixed
Excellent
Excellent, fast service.
Very friendly and helpful.
Excellent value for money
Thank you

Reply from iPhonefixed
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